You can first turn on the computer and then clean and manage the computer, change the interface or restart the computer, or call customer service to solve the problem.

1. Open the computer settings

First insert the online banking shield, find My Computer on the desktop, and right-click the mouse. Click Manage. Go into Device Manager and click on the Smart tab. The smart tab will only be displayed after you insert the online banking shield, and will not be available when you remove the online banking shield. Therefore, you need to insert the online banking shield first. On the Smart tab, right-click and click Update Driver Software. After the update is completed, you can use CCB USB Shield normally.

2. Check on the computer

Online banking USB shield requires special driver support. Please download the USB shield driver from the bank's homepage first. If this is not the reason, then check whether the USB port of the computer is broken or has poor contact. This situation will cause your USB shield to be unrecognized. If the client operating system is Vista/win7, please open Start-Programs, right-click IE, select "Run with administrator rights" and operate in the newly opened window. If it is an Then re-enter this web page to run the add-in before conducting transactions.

Operating environment: Bank of China APP6.10.9

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The one of Bank of China is not called USB Shield. Bank of China online banking uses electronic dynamic password tokens, also called BOC E-Ling. "BOC e-Ling" is currently a widely used security authentication tool in the world - the dynamic password token is a built-in power supply, password generation chip and display screen. Special hardware that automatically updates dynamic passwords at regular intervals based on a specialized algorithm

1. Step 1

Install the driver if it is your first time to use a personal network on your computer. For banks, please refer to the ICBC Personal Internet Banking System Setup Guide to first adjust your computer settings, and then install the USB shield driver. Drivers for different brands of USB shield can only be used for this brand. If you want to install it with a CD, please run the USB shield. CD, select "System Upgrade" on the main installation page, the system will automatically detect and prompt you to install the patch. After installing the patch, please select "Driver Installation" to install the U-Shield driver. 2. Step 2

After downloading the certificate information and applying for U-Shield, you can entrust our bank branch tellers to assist you in downloading the personal certificate information to U-Shield, or you can log in to ICBC Personal Online Banking and enter "Customer Service-U-Shield Management-U-Shield Self-Service Download". Complete the download of the certificate information. Please confirm that the USB shield is connected to the computer USB interface before downloading. If the download is unsuccessful, please go to the counter.

Happy. After using USB-Shield to log in to personal online banking, if you need to handle transfers, remittances, payments and other external payment services, just follow the system prompts to insert the USB-Shield into the USB interface of the computer, enter the USB-Shield password, and verify it is correct by the bank system, that is, Payment business can be completed.