All send to the meal service to add to collect 20 service charges in English is:

All send to the meal service to add to collect 20 service charges

check in ( Check-in)

night audit (night audit)

Master Key (Master Key)

Rooom No (room number)

Checked by (audit)

OOO (out of order) three "O" rooms

event order (order menu)

captain (foreperson)

no show——Walk In (individual guests)

In house guest (resident guests)

Training (training)

Guest service center( Guest Service Center)

Room charge (room charge) - executive floor (executive floor)

room service (room service) - eyes contact (eye contact)

telephonebooking (telephone booking)

guaranteeroom (guaranteed room)

maintenance department (engineering maintenance department)

tips (tips)

staff only (no visitors allowed in)

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Greetings (greetings)

1. Good morning, sir(madam)

Good morning, sir(madam)

2. Good afternoon, ladies and gentlemen

Good afternoon, ladies, sir

3. Good evening, miss Price

Good evening, Miss Price.

4. How are you today, Mr Brown?

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How are you today? Mr. Brown.

5. I'm quite well, thank you.

I'm quite well, thank you.

6. Hs good to see you again, sir (madam)

Hs good to see you again, sir (madam)

7. Nice to meet you, sir.

Nice to meet you, sir.

Titles (title)

8. Are you Mrs.Best?

You are Mrs.Best? Mrs. Sister?

9. You must be professor Ford.

You must be Professor Ford.

10. May I know your name, sir( madam)?

May I know your name? Sir (Miss).

11. Here's a letter for you, Dr white. <

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Dr. White, here is a letter from you.

12. You're wanted on the phone, Captain Smith.

Captain Smith, there is a letter from you. Telephone.

13. Welcome to our hotel, miss Henry.

Welcome to our hotel, Miss Henry.

14. May I be of service to you, Mr Baker?

Can I help you, Mr Baker?

15. Can I help you, Ms Blake?

I can help you Miss Blake?

16. Would you take the seat, young lady?

Please take a seat, young lady,

Offering Help

Offering Help

17. May I help you?

18. Can I help you?

Can I help you?

19. What can I do for you?

What can I do for you?

20. May I take your ba for you?

I can take your ba for you Handbag?

21. May I help you with your suitcase?

May I help you with your suitcase?

22. Would you like me to call a taxi for you?

Would you like me to call a taxi for you?

Would you like me to call a taxi for you?

23. Thank you very much.

Thank you very much

24. Thanks for the trouble.

Sorry for the trouble

25. It's very kind of you?

You are so kind

26. No, thanks.

No, thank you!

Answers to Thanks

27. You're welcome.

Welcome

28. Not at all .

You're welcome

29. That's all right.

It doesn't matter

30. Don't mention it.

Forget it

31. It's my plcasurc.

It's my pleasure

Expressing welcome

32. Welcome, sir (madam).

Welcome, sir (madam)

33. Welcome to our hotel, sir (madam).

Welcome to us Hotel, Mr. (Ms.)

34. Welcome to our western restaurant.

Welcome to our western restaurant

35. We're glad to have you here .

We are glad that you are here

36. I'm always at your service

, sir (madam).

At your service at any time, sir (madam).

Apologies apologizes

37. I'm sorry, sir (madam) ).

I'm sorry, sir (Miss).

38. I'm very sorry.

I'm very sorry.

39. I'm sorry to trouble you.

Sorry to trouble you.

40. I'm sorry to have taken so much of your time.

Sorry It takes up too much of your time.

41. I'm sorry to have kept you waiting.

I'm sorry to have kept you waiting.

42. Excuse me for interrupeing you.

Forgive me for interrupting you.

43. I hope you'll forgive me.

I hope you can forgive me.

Answers to Apology (responses to apology)

44. It doesn't mater.

It doesn't matter.

45. It's nothing.

Nothing.

46. Never mind.

Don’t take it to heart.

47. That’s nothing.

Nothing.

48. Don't bother about that.

Don't think about it anymore.

49. Don't worry about it.

Don't worry.

50. Don't apologize, It was my fault.

Don't apologize, it was my fault.

Good wishes (good wishes)

51. Have a good time!

I wish you a good time!

52. Have a nice evening!

Wish you a happy evening.

53. Happy Birthday!

Happy birthday.

54. Merry Christmas!

Merry Christmas.

55. May you succeed

Wish you success

Parting (Goodbye)

56. Good－ bye and good luck.

Goodbye and good luck.

57. Hope you'll have a nice trip.

Hope you have a nice trip.

58. Wish you a pleasant journey.

Wish you a pleasant journey.

59. Happy landing.

Wish you a safe arrival.

60. Bon voyage.

Smooth sailing.

61. Hope to see you again.

Hope to see you again.

62. Good night.

Good night.

63. See you Tomorrow.

Tomorrow

See.

Self-Introduction (self-introduction)

64. I'm henry, I'm from Golden Lake Hotel, I'm here to meet you.

My name is Henry, from Jinhu Hotel, I am here to pick you up.

65. My name is Irene, I'm the housekeeping

Department waiter.

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My name is Irene, I am a waiter in the housekeeping department.

66. I'm the receptionist here, welcome to our hotel.

I'm from here Receptionist, welcome to our hotel.

67. Reservations, May I help you?

Reservation Department, can I help you?

68. Room service, May I come in?

Room service, May I come in?

69. This is Henry Adams speaking.

I am Henry. Adams.

Affirmative Responses (affirmative answer)

70. Surely.

Of course.

71. Certainly, sir (madam ).

Of course, sir (Miss).

72. Yes, sir, (madam).

Yes, Sir (Miss).

73. That's true, sir (madam).

That's it, sir (madam).

74. Very well.

Very good.

Negative Responses (negative answer)

75. No, sir (madam).

No, sir (madam).

76. I don't think so.

I don't think so.

77. Of course not.

Of course not.

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78. I'm afraid that's not a good idea.

I'm afraid, that's not a good idea.

Useful Questions

79. What do you prefer, tea or coffee?

What do you prefer? Tea or coffee.

80. Woulld your please sign here?

Please sign here Is it okay to sign here?

81. A table for two?

A table for two people?

82. How long do you plan to stay ?

How long do you plan to stay.

83. Could you please spell your name?

Can you please spell your name?

84. What kind of room would you like?

What kind of room do you want?

85. May I see your passport?

I can see you Passport? <

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86. May I have your tetephone number?

May I have your phone number?

87. What's the trouble, sir?

What's the matter with you? Sir.

88. Shall I call a doctor for you?

Shall I call a doctor for you?

89. Dir you eyoy the play?

Do you like this show?

90. Do you like this song?

Do you like this song?

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Useful Expressions

91. Enjoy your breakfast, sir?

Please enjoy your breakfast, sir.

92. Here is the menu.

Here you the recipe.

93. The service guide is on the desk.

The service guide is on the desk.

94. The swimming pool is over there.

The swimming pool is over there.

95. Go ahead, please.

Please continue.

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96. The line is busy.

The line is busy.

97. You look grest.

You look great.

98. Please consult the song list.

Please consult the song list.

99. It's a very touching story.

This It is a very touching story.

100. Without music, the world would be dull.

Without music, the world would be dull.

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