If it still doesn't work, you can call the relevant staff to answer questions.

Tax refund steps:

First, download and install the personal income tax APP.

2. Enter the declaration interface, choose to fill in the declaration data, read the declaration instructions and click "I have read it".

Confirm the basic information, select the remittance declaration place, and then generate and confirm the declaration information.

Each income item has corresponding content, which can be checked and verified according to the actual situation of the individual.

It should be noted that:

(1) Each income item in the income list can be added and modified. If an individual's income information is not obtained by himself, he can appeal to delete it.

(2) One-time bonus for the whole year: it can be set and adjusted through bonus tax.

Three, pay taxes or apply for tax refund

(1) If the income in 20 19 is less than 120000 yuan and there is tax payable, or if the income exceeds 120000 yuan but the tax payable is less than or equal to 400 yuan, there is no need to pay it after declaration.

(2) If there is tax payable but it does not meet the exemption declaration, you can click Pay Tax Now and complete the payment according to the prompt.

If you don't pay temporarily, you can choose to return to the home page or check the declaration record and pay later.

Note: the payment needs to be completed before June 30, 2020, and there will be a late fee after the deadline.

(3) If you pay more taxes, you can click Apply for Tax Refund, select a bank card, and submit an application for tax refund, and the money will be transferred to the bank card of your choice. Bank cards need personal binding.

Fourth, correction and invalidity.

You can check the declaration status through query-declaration query (corrected/voided declaration)-declaration details. If you find errors in the declaration, you can click to correct or cancel the declaration.

Processing time

The annual settlement time is from March 2002 1 year1day to June 30th. Taxpayers who have no domicile in China and leave the country before March, 2002 1,1can make annual settlement before leaving the country.

Processing mode

Taxpayers can choose the following treatment methods:

(a) for the annual settlement;

(2) Individual income tax obtained by the employing unit (including the unit that withheld and remitted labor remuneration according to the cumulative withholding method, the same below). Hereinafter referred to as the "unit") is.

If the taxpayer asks to do it on his behalf, the unit will handle it on his behalf, or guide the taxpayer to complete the annual final settlement and tax refund (compensation) through the online tax bureau (including mobile personal income tax APP, the same below).

If the unit handles it on its behalf, the taxpayer shall confirm with the unit in written or electronic form before April 30th, 20021year, and provide supplementary information such as comprehensive income, relevant deductions and tax incentives obtained outside the unit in 2020, and be responsible for the authenticity, accuracy and completeness of the submitted information. If the taxpayer has not confirmed with the unit that it is required to handle the annual settlement on its behalf, the unit may not handle it on its behalf.

(3) When entrusting a tax-related professional service institution or other units and individuals (hereinafter referred to as "the trustee"), the trustee shall sign a power of attorney with the taxpayer.

After the unit or the entrusted unit handles the annual settlement and payment for the taxpayer, it shall promptly inform the taxpayer of the handling situation. Taxpayers who find that the declaration information is wrong may ask the unit or the trustee to correct it, or they may correct it themselves.

Processing channel

In order to facilitate taxpayers, the tax authorities provide taxpayers with efficient and fast online tax channels. Taxpayers can give priority to the annual settlement through the online tax bureau, and the tax authorities will provide taxpayers with the pre-filling service of the declaration form according to regulations; If it is not convenient to handle it through the above methods, it can also be handled by mail or in the tax service hall.

If the taxpayer chooses to declare by mail, it shall send the declaration form to the address published by the tax bureaus of provinces, autonomous regions, municipalities directly under the Central Government and cities with separate plans where the competent tax authorities are located as determined in Article 9 of this announcement.