Taobao trading parties can get corresponding evaluation for every successful order in Taobao. The buyer's credit accumulation is aimed at each treasure in the order, that is, after the order transaction is successful, the seller can give the buyer an honest evaluation of each treasure.
The evaluation is divided into three categories: favorable, moderate and bad. After the evaluation takes effect, the credit score of the evaluated party will be increased or decreased according to the corresponding calculation method: "favorable" plus 1 point, "moderate" without extra points, and "bad" minus 1 point.
Extended data
"Taobao Evaluation Criteria" stipulates that:
Article 2 Evaluation time: Based on the real transaction, the buyer and the seller can release the information related to the traded goods or services within 15 days after the transaction is successful, and make mutual evaluation.
Article 3 The evaluations that constitute Taobao include "store rating" and "credit evaluation". ? Store score (DSR) is the evaluation of the seller by the buyer, such as the quality of goods or services, service attitude, logistics and other scoring indicators.
Article 6 Supplementary Comments Within 180 days (inclusive) from the date of successful transaction, the buyer may make supplementary comments after credit evaluation, and the contents shall not be modified, nor shall it affect the seller's credit score.
Taobao Service Center-Introduction of Buyer's Credit Rating