By the end of the year, every enterprise will mobilize all employees to hold a grand annual meeting. How is the annual meeting going? At the end, the organizer must have a lot of feelings and need to make a personal work summary report. Let me take you to see 5 model essays on the summary report of hospital management, hoping to help you!
Summary report on hospital management 1
In order to implement the "Hospital Management Year Activity Plan" of the Ministry of Health and implement the unified arrangement of hospitals and departments, the medical technology department clearly strengthens the connotation construction and internal management of medical institutions, improves the importance of medical service quality, ensures people's health and life safety, and promotes the healthy development of medical and health undertakings through study and comparison.
there is indeed a problem of medical safety hidden trouble in the development of hospitals. The main reasons behind these problems are that the departments' systems are not fully implemented, the safety awareness is weak, the management and supervision work is lax, and the connotation construction is neglected. Under the background of the current medical and health system reform, it is particularly important to strengthen industry management, stabilize medical order and ensure medical safety. With the theme of "patient-centered, improving medical quality", the medical diagnosis technology is searched and sorted out, and targeted measures are taken to eliminate all kinds of hidden dangers that are unfavorable to patients. Establish a long-term management mechanism. Thoroughly implement the core system and standardize various inspection procedures. Carefully complete the examination report and provide effective diagnosis advice for patients in clinic.
Establish an orderly workflow. In the case of a large number of patients, the inspection process is chaotic. Some patients wait for too long, and their families have opinions and quarrels. In this regard, it is necessary to set up an inspection registration window and conduct inspections in order of number, except for emergency. In order to prevent scrambling to induce contradictions. The number of patients examined by B-ultrasound has obviously increased. At present, two sets can't meet the needs of the development of the situation. It is necessary to increase the number, print reports with computers, and standardize the report form of the checklist. The results of the examination report should be issued after being signed by the examining doctor. The shortage of B-ultrasound medical technicians should be solved quickly. Solve the duty regulations, implement the post to everyone, and implement the 24-hour on-the-job duty system.
In the endoscopy room, most people are late for work, anesthesiologists are not on time, and patients often wait too long. The inspection shall be carried out on the principle of first come, first check. The nurses in gastroscopy room shall strictly disinfect the gastroscopy equipment, pay attention to the concentration and effective time of preparing disinfectant, and prevent nosocomial infection. In terms of the quality of medical diagnosis, the inspection shall be careful, the work shall be recognized, and the attitude shall be harmonious. Everything shall be carried out according to the operating specifications to prevent errors. Check the colonoscopy in the morning and afternoon, and do a good job of cleaning and washing the intestines before the examination. Everything should be for the sake of patients, solve the problem of difficult and expensive medical treatment, and achieve the lofty idea of serving patients sincerely.
the new equipment, 16-slice spiral ct, has been developed for more than half a year. Since its development, it has basically improved to meet the needs of clinical examination, but it has not yet played its full-effect examination function, and gradually developed the examination scope to a wide and deep aspect and opened up new projects. Although a lot of achievements have been made at present, there are still many problems.
the implementation of the system is not in place, and the operating procedures are not standardized, especially in the aspect of abdominal examination, which does not meet the requirements of patients before examination, which affects the image quality and causes the quality of diagnosis to be blurred.
The quality control of diagnosis is not strict, and there is a phenomenon of misdiagnosis and wrong diagnosis. In terms of quality control, we should intensify our efforts, implement a three-level film review system, and make more efforts in quality control.
specify the time for taking the film and reporting the results. Take the film within half an hour in case of emergency, and take the results within one hour. For non-emergency examination, take the results in the morning of skull examination, and take the results at 4 pm, and take the results at 1 o'clock the next day for chest and abdomen examination. All patients with abdominal examination should be scanned and enhanced, and pay the fee at one time, thus reducing the trouble of patients paying back and forth.
speed up the business knowledge learning of new projects, take the examination of various parts of vascular imaging as the main research topic in the future, reconstruct and process images in three dimensions, and more importantly, speed up the development of ct diagnosis technology, and gradually improve the professional and technical diagnosis level through short-term training and online exchange and discussion.
the discussion of difficult cases is not standardized. There is no perfect system, doctors' opinions are not recorded and archived, and cases are tracked and fed back, lacking in serious summary. In this regard, we must start to improve and establish a long-term mechanism, formulate effective measures and plans, focus on reading films, discuss and analyze cases, review and check reports, track and record files of cases, constantly sum up, study new technologies hard, start new projects, give full play to the functions of 16-slice spiral ct, ensure good quality, speed up the study of technical knowledge such as vascular imaging, endoscope imitation and three-dimensional reconstruction, and improve the professional diagnostic technology level of ct images.
Poor consciousness of labor discipline, being late for work, failing to implement the rules and regulations of the hospital, and not being on duty sometimes lead to complaints from patients' families. At present, B-ultrasound, color ultrasound and ct have implemented a 24-hour duty system, which has solved the problem of emergency patients being on call.
By studying and implementing the activity plan of Hospital Management Year, we can further claim the idea that medical staff should think of patients in everything, solve the problem that it is difficult and expensive to see a doctor, and achieve the lofty idea of serving patients wholeheartedly. To provide quality services for the majority of patients, and to speed up the overall planning and development of the hospital, * * * makes concerted efforts.
Summary Report on Hospital Management 2
According to the deployment of the Ministry of Health, our hospital has made great efforts on key issues such as "quality, safety, service and cost" since the launch of the "patient-centered, medical service quality-oriented" hospital management year activity, and has made deep investigations into the problems, made bold explorations, made efforts to rectify, constantly improved the management level, improved the medical quality and service level, and achieved a better society. Now we will report the activities of "Hospital Management Year" in our hospital as follows:
1. Leaders attach importance to and make careful arrangements, and carry out the activities of "Hospital Management Year" in a down-to-earth manner
1. Raise awareness and unify thoughts
In order to carry out the activities of "Hospital Management Year" in a down-to-earth manner, on the basis of last year, our hospital further publicized and carried out the activities of "Hospital Management Year" through the meeting of department directors and nurses and the staff meeting of the whole hospital. It is an important measure for the health system to implement "people-oriented", adhere to Scientific Outlook on Development, and earnestly safeguard the health rights and interests of the masses to make every employee in the hospital fully understand and carry out the "Hospital Management Year" activity. The staff of the whole hospital unified their understanding and thoughts, and actively participated in the work of "Hospital Management Year", which made the hospital management year activities effective.
2. Elaborate organization and unified deployment
A 14-member leading group for "Hospital Management Year" was established in our hospital, with the president as the group leader, to strengthen the leadership of this work. Carry out self-examination and self-correction according to "Guidelines for Hospital Management Evaluation", check leaks and fill vacancies, formulate improvement measures, establish and improve various rules and regulations, and establish a scientific supervision and management mechanism.
2. Implement standardized management, strive to improve medical quality and ensure medical safety
During the activities of "Hospital Management Year", we constantly explore ways of scientific management in hospitals, gradually improve standardized and institutionalized management in hospitals, improve the quality of medical treatment and nursing, and improve the safety and effectiveness of medical services.
1. Strictly implement medical and health laws and regulations, practice by law, and practice by law
In the practice and management, our hospital strictly follows the diagnosis and treatment subjects approved by the health administrative department, and does not arbitrarily expand the diagnosis and treatment subjects. Never set up a contracting organization such as "hospital intermediate people's court" or "branch", never contracted the diagnosis and treatment department to people outside the hospital, and put an end to using non-health professionals to engage in diagnosis and treatment activities. All medical and nursing staff are certified, doctors must obtain the qualification of practicing doctors, and nurses must obtain the qualification of practical nurse to work independently. According to the spirit of the relevant laws and regulations at higher levels, our hospital stipulates that those who have not obtained the qualification of practicing doctors are not given the right to prescribe. Other medical technicians must obtain corresponding professional qualifications. The hospital has continuously strengthened the training of laws and regulations for medical staff, such as the Law on Medical Practitioners, the Law on the Prevention and Control of Infectious Diseases, and the Regulations on Handling Medical Accidents, and arranged staff to give special lectures. Improve medical staff's understanding of medical and health laws and regulations, enhance legal awareness and self-protection awareness, further enhance service awareness and service quality, win the trust of the broad masses, and build a harmonious doctor-patient relationship.
2. Establish the management responsibility system at both hospital and department levels, and strengthen the scientific management of hospitals.
The hospital medical quality management committee, nursing quality management group and medical record management committee strengthen the leadership of medical care. Subordinate departments set up corresponding management teams. Each organization shall formulate corresponding management system and responsibility system, arrange personnel to be responsible for daily work, and ensure the implementation of all work.
in order to improve the hospital's ability to deal with public health emergencies and strengthen the emergency management of the hospital, our hospital has formulated the Emergency Plan for Public Health Emergencies and established an emergency leading group for public health emergencies. Regularly train medical staff in first aid techniques, so as to improve their handling skills and emergency response ability to public health emergencies. To deal with public health emergencies required medical supplies, such as disinfectants, protective equipment, medicines, etc., do a good job of adequate reserves, and regularly check to ensure that they can be used at any time.
3. Improve and implement all kinds of medical rules and regulations and post responsibility system
All kinds of existing rules and regulations in clinical front-line departments, especially the' core system' on medical and health quality and medical safety, such as the first-visit responsibility system, the third-level doctor rounds system, the difficult case discussion system, the consultation system, the critically ill rescue system, the preoperative discussion and death discussion system, the graded nursing system, the check-up system, etc., in the "Hospital Management Year" activities,
Continue to strengthen the management of medical records, and require doctors to write medical records in strict accordance with the requirements of the Inner Mongolia Autonomous Region Medical Records Writing Standard, and complete them on time and in quality. Our hospital has formulated the Regulations on the Management of Medical Records and the Regulations on the Archiving of Medical Records, which stipulate that more than 9% of the first-class medical records in the inpatient department should be classified as Class C medical records, and the discharged medical records should be classified into the medical record room within 7 days at the latest. Deduct the performance salary of the department if it fails to meet the requirements, and link the quality of medical records with performance salary for management.
The Department of Medical Education and Nursing has formulated the Standards of Medical Quality Evaluation and Nursing Quality Evaluation, and supervised and reviewed the work of clinical departments. Check the medical records once a month and evaluate the medical quality of clinical departments once a month. The contents include whether the medical indicators meet the standards, whether the medical record writing conforms to the specifications, whether all kinds of medical care forms are qualified, whether the drugs are reasonable, and whether there are indiscriminate inspections and drug abuse. Require a minimum of 8 points in clinical departments and 85 points in medical technology auxiliary departments. If the requirements are not met, the performance salary of the departments shall be deducted according to regulations. If the clinical department reaches more than 9 points and the medical department reaches more than 95 points, rewards will be given.
4. Strengthen the training of "three basics and three strictness"
The hospital ordered People's Health Publishing House to publish "Practical Clinical Diagnosis and Treatment Standard" and "Nursing Operation Routine", with one book for each subject, which is convenient for doctors and nurses to learn. The Training System for Professional and Technical Personnel has been formulated, and 3-5 professional and technical personnel are sent to higher-level hospitals for further study every year to improve their professional level.
At the same time, the training of "three basics" knowledge and first aid knowledge will be carried out, and the professional and technical personnel will be tested and assessed by the medical and educational organization every quarter. If the exam fails to meet the requirements, in addition to make-up exams, performance pay will be deducted.
5. The clinical diagnosis and treatment work conforms to the standard, and the rational examination and medication are adhered to.
Doctors at all levels can strictly implement the medical operation procedures in the clinical diagnosis and treatment work, such as medication, examination, surgery and other operations, so as to treat diseases and use drugs rationally. Do not make excessive checklists or prescriptions. In particular, it is required to strengthen the supervision of the application of antibiotics, strictly grasp the indications, not arbitrarily expand the application scope and preventive application of antibiotics, adhere to the principle of graded use, conduct regular inspections on the application of antibiotics, and gradually establish a dynamic detection and abnormal early warning system for drug dosage.
6. Strengthen the management of hospital infection
Establish a hospital infection management committee to strengthen the leadership of hospital infection, and hold a meeting every six months to summarize the arrangement, find problems and make timely rectification. Formulate corresponding disinfection management system, disinfection isolation system, aseptic operation procedures and monitoring system to ensure the safety of various medical operations. Every year, medical staff are trained in hospital infection knowledge and tested to improve their understanding of hospital infection and their level of diagnosis and treatment.
Third, adhere to "people-oriented" and carry out humanized services
Providing warm, careful, caring and patient high-quality services for patients is an important content of the "Hospital Management Year" activities, and our hospital has taken various measures to provide humanized services for patients. The "window" departments such as clinical frontline departments, pharmacies, and toll offices implement flexible scheduling, and increase staff in the morning peak hours of patients to reduce the waiting time of patients in line. Play TV in waiting hall, infusion room and other public places, provide health care knowledge reading materials, publicize health knowledge, for patients and their families to entertain while waiting for treatment, and reduce the troubles of waiting for treatment. Formulate "Civilized Terms of Medical Service" and "Code of Conduct for Staff Etiquette and Instrument" in our hospital. Staff dress neatly, warm and generous, carry out smiling service, take the initiative to serve, use civilized language, and put an end to the use of service taboos. Set up a consultation desk to facilitate the consultation of patients or their families, and answer any questions. And assist critically ill patients, or patients without family members to handle payment, medicine or admission procedures. In order to improve the supervision mechanism, a suggestion box and the dean's mailbox are set up in the waiting hall, and the complaint telephone number is made public, so as to open the complaint channel of bad service. Issue a "consultation form", hold regular forums for social supervisors and patients, solicit opinions and suggestions from patients extensively, and do a better job in medical service.
Fourth, take a multi-pronged approach to solve the problem of "difficult and expensive medical treatment"
During the activities of "Hospital Management Year", our hospital adopted various methods and measures to solve the problem of "difficult and expensive medical treatment" which was widely reflected by the masses. The purchase of expensive medical instruments and drugs with large sales volume shall be purchased by bidding in accordance with the regulations of the administrative department of health, and the pricing of drugs shall strictly implement the national price policy. The fees for the newly-launched inspection and inspection items shall be approved by the price department, and the phenomenon of arbitrary charges shall be put an end to. Ward, outpatient service, inspection and medical technology inspection all adopt computerized management to make the charges more accurate and transparent. Medical ethics education and professional ethics education are often carried out for medical staff, so as to practice medicine in a civilized way and treat diseases. Don't do unnecessary tests, don't use drugs that shouldn't be used, and put yourself in the patient's shoes. It is strictly forbidden for medical personnel to accept and demand "red envelopes" and other property from patients and their families, and it is strictly forbidden for medical personnel to accept "kickbacks" in the medical field. Violators will be dealt with severely.
Problems:
1. Some medical records and prescriptions.