My mother couldn't read the salesman's signature on the insurance policy, and the insurer was not at the scene. A year later, the salesman signed it.
First, call the agent (salesman) of the insurance company first, and remember to record it. Second, call the customer service of the insurance company to reflect the problem and remember to record it. Third, report problems and complaints to the CIRC. At present, there are many illegal operations in domestic insurance sales, but the supervision is not strict, so we can only take a chance. Log in to official website of China Insurance Regulatory Commission to find the page of complaining about rights protection, and the process is still very detailed. The key is to have evidence, evidence is not necessarily good, and no evidence is not good. If not, you can try it through media exposure.