1. Contact the seller immediately after rejection, and the seller can negotiate the responsibility with the courier company in time. After refusing, find the purchased treasure in "My Taobao", click "Apply for Refund" and explain the reason.

Because this is a direct rejection, you should choose not to accept the project. Please be sure to operate within 15 days, because after 15 days, the payment will be directly sent to the seller whether or not the goods are received.

3. The negotiation is invalid, and the seller does not agree to refund. Among the purchased treasures, you can choose to upload screenshots of the reasons for refusing to sign and the express delivery. It may take some time for Taobao to intervene, but in the end, the money will be paid to Alipay account, but the refusal will also affect the seller's reputation.

4. For the courier company, cash on delivery means that the sender entrusts the courier company payment collection, and the courier company only charges the courier fee, and the received payment will be returned to the sender through electronic payment.

Extended data:

First, the reasons for the rejection of general express delivery

1, the recipient forgets or doesn't know who sent the courier, which usually happens at the time of arrival and delivery.

2. The consignee is dissatisfied with the purchased goods and refuses to accept them.

3. The communication between the sender and the recipient is not smooth, resulting in contradictions, and the recipient refuses to sign for it.

4. The logistics speed is too slow, and the online evaluation of the quality of accessories is not good. In the negotiation of refund, the attachment came and the recipient refused.

Second, the express packaging requirements

1, the basic requirement of packaging is that the box cannot have gaps. The standard is that there is no shaking sound, and the joint of the box should be pressed hard to prevent the tape from falling off. At the same time, we should consider falling naturally from a height of 2 meters to ensure that it will not be damaged.

2. The packaging of articles involving air transportation should be particularly strengthened, because road transportation generally involves 1-2 loading and unloading, while air transportation may involve 6-7 loading and unloading.

3, the weight of a single piece does not exceed 50 kg; The length of a single piece of benchmark goods shall not exceed180 cm; The total length and width of plate goods shall not exceed 150 cm; For items that are too small, the minimum package cannot be smaller than the size of the waybill.

4. It is forbidden to repackage and repackage for shipment (refers to two independent articles that are simply bound and wound into one).

5, generally not afraid of falling and soft items (clothes, bags, plush toys) can be packed in plastic bags (PAK bags), reducing transportation costs, but pay attention to sealing.

Baidu encyclopedia-express

Baidu encyclopedia-express refused