1. If my certificate is expired or damaged, I will bring my ID card and bank card to the bank outlet to apply for a new one.

2. Due to network problems, the certificate was not installed correctly. It is recommended to delete the original certificate and reinstall it.

3. Incorrect password input will lead to failure. There are two kinds of data signatures, one is static and the other is dynamic. When transferring payment, you will be prompted to enter the corresponding number or letter on the password card, which needs careful proofreading to avoid mistakes and failures.

4. The ABC card can only be paid by opening the online payment function at the bank counter, otherwise it will also lead to failure.

Solution:

You need to debug the security control.

Set up and debug according to the following steps:

Open the browser's tools-> Internet Options->; "security"-> "custom level", as shown:

Just change the option of Active X to "Enable" in Active X controls and plug-ins.

Self-registration process of personal online banking: customers can log on to the website of Agricultural Bank of China (www.95599.cn), click "Personal Online Banking Login", click "Self-registration" in the user name login window, and self-register personal online banking according to the page prompts. Self-registered personal online banking can handle inquiry transactions, but not transfer transactions.

Personal online banking counter registration process: customers need to bring the original settlement account (debit card, quasi-credit card) of Agricultural Bank of China and their valid identity documents and copies to any branch of our bank for registration (Note: the settlement passbook can only be used for online banking in the province. If you register online banking with a credit card (credit card), you need to provide any one of my debit card, quasi-credit card or passbook as a service fee payment account). This business is not allowed to be handled by an agent, nor is it allowed to be handled in temporary id card.

Extended data

1. Online banking certificate provides users with comprehensive security during the use of online banking. After the user completes the online banking application at the bank registration outlet, it contains the reference number and authorization code (referred to as two codes) on which the certificate is downloaded, and then downloads the online banking certificate through the password envelope.

2. The online banking certificate of cannot be used any more. You can only re-register and sign the contract after canceling the online banking, and then download the new certificate again. However, at present, CCB stipulates that newly signed online banking customers must purchase new USBKEY or dynamic password cards together.

3. Certificates can only be saved in pfx file format, and certificates in cer format cannot be imported and used.