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Supermarket salesperson job responsibilities

There are always various things in life that require scientific methods to solve them. Only when job responsibilities are clearly defined can the team work together tacitly. I have compiled practical information: "Supermarket Salesperson Job Responsibilities", friends who like it should not miss it. The following little knowledge is provided by! Job Responsibilities of Supermarket Salesperson (1)

1. Responsible for the beautiful display of merchandise in the store.

2. Responsible for the sanitation and cleaning of the area under the jurisdiction of the store, and guide customers to abide by the public order of the store.

3. Responsible for the maintenance and replacement of price signs for goods in the store.

4. Responsible for the quality inspection of the products in the store and ensuring that the products are within the warranty period. 1/3 of the goods that have exceeded the shelf life must be reported to the store manager in writing, and then the store manager will report it to the procurement in the same way for timely processing;

5. Responsible for the goods in the counter group under his jurisdiction Ordering, returns, exchanges, and warranty work

6. Responsible for the written registration of unqualified products, damaged products, and defective products in the cabinet group.

7. Be familiar with relevant product knowledge and provide customers with product consultation and related services.

8. Responsible for shelf arrangement, ordering goods, replenishing goods, loss prevention control, etc.

9. Cooperate with the company’s regular and irregular inventory work.

10. Absolutely obey the company’s leadership arrangements. Job Responsibilities of Supermarket Salesperson (2)

1. Ensure the sales and supply of inventory goods, clean end racks, stacks and shelves in a timely manner and replenish supply.

2. Maintain the hygiene of the sales area (including shelves and merchandise)

3. Keep the passages smooth and free of empty pallets and garbage.

4. Arrange the display as required to ensure that the display is neat and beautiful and the shelves are full.

5. Timely recycle scattered goods (orphan goods) and dispose of broken packaging goods

6. Ensure that every product in the sales area has the correct bar code and correct price tag< /p>

7. Check the shelf life of the goods (first in, first out when loading)

8. Arrange the returned items in advance and complete the return procedures.

9. Service with a smile and polite language.

Main tasks

1. Replenishment

1. When replenishing goods, you must check whether the goods have barcodes.

2. Check whether the price tag is correct, including the price check of DM products. Ensure one-to-one correspondence between the product and the price tag.

3. After replenishing the goods, the empty paper must be sent to the designated location.

4. Timely replenishment must be achieved, and there must be no empty shelves when there is inventory.

5. When replenishing goods, first-in-first-out must be implemented, and the smooth passage should not be affected during the replenishment operation.

2. Tallying

1. Check the goods: whether there is a barcode, whether the shelf life is printed, whether it is near the shelf life or expired, whether it is damaged, etc., and deal with it in time.

2. Arrangement inspection: Whether the goods are facing customers and whether the arrangement is neat. You cannot change the layout at will

3. Check the price tag: whether the price tag is aligned with the product one-to-one.

4. Cleaning: Clean merchandise, shelves, and stacking cabinets regularly and irregularly. Product shelves are required to be free of dust and oil.

3. Promote sales and control losses

1. Calculate inventory, sales, and purchase volume daily.

2. Recycle orphan products in a timely manner.

3. Inspect stores to prevent theft.

IV. Price tag

1. Print the label and affix the barcode in accordance with the specifications.

2. The price tag must be placed in the center of the row, and the missing price tag must be replaced in time.

3. The remaining barcodes and price tags must be collected and destroyed.

4. The barcode should be posted in the appropriate location.

5. Inventory

1. Auxiliary work

1. Service:

Patiently answer customer inquiries and do not interrupt when replenishing goods. Customers choose goods and promptly resolve and mediate some customer disputes;

Stop customers from violating store rules: unpacking, smoking, bringing pets inside, etc.;

For problems that cannot be solved, Ask for help or report to your supervisor in a timely manner;

Conduct an inventory on the last day of each month, and all employees must participate;

Ensure that the results of the inventory are accurate during the inventory.

2.

Equipment management: Sealing tape, rags, water cups and other items should be placed in designated locations;

Shelves and other materials should be recycled to the warehouse in a timely manner.

3. Market survey:

Conduct market survey work according to the company’s requirements and the time and content arranged by the supervisor;

Market survey materials must be true and effective.

4. Work log:

Clearly organized and clearly written;

Completed work and unfinished work must be listed. Supermarket salesperson job responsibilities (3)

1. Implement the company's promotion plan and check that price tags and promotional posters are in place

2. Answer customers' questions accurately and assist them.

3. Put the arriving products on the shelves and arrange them according to the product display requirements

4. Track the sales of stacked products and replenish them in time

5 , Responsible for handling the acceptance and return of goods. Requirements:

Before business:

1) Go to work on time and attend the morning meeting.

2) Clean shelves and merchandise.

3) Check whether the product price tag is consistent with the product, and whether there are products without barcodes.

4) Check whether the shelves are full of goods, and go to the store warehouse to pick up the goods in time when the stock is insufficient. When picking up goods, please note that: goods with a short shelf life and those that have been accepted first are put on the shelves first; goods should be picked up from top to bottom, and moved goods should be restored in a timely manner. It is strictly prohibited to stand on the goods to pick up goods or to pull them from the middle.

Opening

Sales:

1) Answer the customer’s questions about the location of the product politely and accurately and guide him to the product.

2) If the product purchased by the customer is out of stock, the customer should be asked to wait, pick up the product from the store warehouse immediately, and return it quickly.

3) If the store is temporarily out of stock, first apologize to the customer and recommend other substitute products; if the customer clearly wants the product, report it to the supervisor immediately, and the supervisor will contact the purchasing department to agree on delivery. time.

4) Customers should leave their contact address after payment. Those who require self-pickup should go to the service desk to complete the delivery procedures and indicate "self-pickup". After the goods arrive, they will be notified to come and pick up the goods. After the goods are delivered, mark "self-pickup" on the computer receipt; if delivery is required, please go to the service desk to go through the delivery procedures. For the goods that have been shipped, mark "delivery" on the computer receipt and sign.

5) Organize the layout at any time to ensure that the merchandise is neatly displayed and full.

Transfer

1) When transferring between departments, the transferring department must check the product code, product name, and quantity according to the transfer order and send it to the transferring department, and fill in the actual transferred quantity. Enter the transfer order and sign at the same time.

2) During administrative transfer, department personnel must check whether the "transfer order" has the signature of the person in charge of the Finance Department and Store Manager's Office. After completing the procedures, ship the goods according to the order and sign the "transfer order", and leave the department link of the transfer order.

3) After printing the computer transfer order, department personnel should first review whether the "transfer order" matches the barcode or code, product name, price, specification or model, quantity, etc. of the goods on the computer transfer order. After it is correct, sign on the computer form, leave a department link, and save the manual form and the computer form at the same time.

4) When transferring between branches, the transfer department personnel will hand over the goods to the consignee according to the transfer order, fill in the actual transfer number and sign, and leave the department link. The transferred department will handle the goods according to the product acceptance procedures.

5) The goods need to be packaged properly to prevent damage to the goods in transit.

Price adjustment and loss report

1) For goods that need to be reported as damage or price adjustment, the counter team leader or designated personnel must count the quantity of the goods, register and indicate the reasons, and ask for the signature of the supervisor . After receiving the notice of computer price adjustment or damage report, the goods that need to be price adjusted will be re-priced and put on the shelves after the end of the business day before the execution time and the price tags will be replaced. Those that need to be reported as damaged will be supervised and destroyed together with the relevant departments.

2) When the receiving personnel inspects the goods, the cabinet team leader or designated personnel must go to the receiving area to accept the goods according to the acceptance process, sign and bring back the acceptance form to the department. Supermarket salesperson job responsibilities (4)

1. Maintain and spread the company image of the manufacturer represented by the supermarket and sales promotion staff;

2. Strictly attend work according to the prescribed work and rest time, and do not be late or Leave early and do not be absent from work;

3. Maintain decent appearance at all times, use civilized language at work, and wear work badges and clothing as required;

4. What employees bring when entering and exiting the supermarket Personal belongings should be stored in the prescribed places in accordance with regulations and are not allowed to be brought into the store;

5. Obey the instructions or orders of the supervisor;

6. Strictly abide by safety rules;

7. Treat customers and colleagues politely, do not neglect customers, do not quarrel with customers, beat or slander colleagues;

8. Do not nap or slander during working hours. Chatting together, not drinking during working hours, not hanging around, joking around, doing private work, or making personal phone calls during working hours;

9. Do not gather in groups to gamble, fight, take drugs, or do anything illegal Discipline;

10. Strictly abide by the shift and shift system, and do not leave the work station without permission during working hours;

11. Do not follow the rules of the yin and yang, and do not slack off in work;

12. Do not engage in fraud for personal gain, and do not take advantage of your position for petty gains;

13. Do not take any goods and gifts in the store at will;

14. Cherish and protect the company's property, and shall not use, occupy or embezzle the company's property privately in various ways;

15. Be honest and reliable, do not deceive superiors and conceal inferiors, do not engage in fraud, and dare to report and report bad behavior Criticism;

16. Unity and cooperation, communication in everything, no cliques, intrigues, and small teams;

17. Keep company secrets and do not leak company secrets Any trade secrets;

18. Work conscientiously and responsibly, actively promote products to customers, and ensure customer satisfaction;

19. Do not damage, steal, destroy, or conceal company facilities and equipment Documents;

20. Do not forge or alter the company’s reports and records. Supermarket salesperson job responsibilities (5)

1. Keep the store clean and tidy. Keep counters, shelves, merchandise and environmental sanitation before business every day to ensure clean, tidy and bright glass.

2. Be dedicated and dedicated. Treat customers warmly and thoughtfully, and patiently answer farmers’ questions. Try to provide customers with various satisfactory services.

3. Replenish products in a timely manner and check whether the products listed on the counter are complete. Deficient products should be replenished at any time, and new products must be put on the shelves in a timely manner.

4. The products are beautifully arranged. There must be no shortage of goods or disorderly display.

5. Check whether the quantity of goods in the warehouse is sufficient at any time. If there is insufficient quantity, you must promptly notify the storage and replenishment to ensure that all goods are not out of stock.

6. The arrival of goods should be carefully checked, checked and recorded, put on the counter in a timely manner, and the warehouse inventory should be reasonably classified and placed.

7. Conscientiously abide by the get off work and rest schedule, and do not be late, leave early, or do anything unrelated to work.

8. Strive to improve your own business level and become familiar with the characteristics, price, origin, specifications and cultivation knowledge of each product in the store. Able to handle problems encountered in business independently.

9. Ensure that there are more than two people doing business, carefully keep sales records, and strictly manage the bills handled.

10. Settlement of accounts for the day before get off work, make sure the accounts are consistent, and identify problems in a timely manner. The two of them counted the business money of the day, completed the payment procedures, and handed it over to the financial department in a timely manner.

11. Stick to your job and do not leave or leave your job without any reason.

If you have to leave your job due to something, you must entrust the manager in charge and ask for leave.

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