1. Open a browser and log in to 123 15 to make an online complaint. It can be seen that there are two choices, one is the Consumers Association and the other is the industrial and commercial department. It is suggested that the choice should be handled by the industrial and commercial department.

2. You can choose "complaint" or "report", depending on the specific situation. After the selection, we will be asked to fill in the complaint form or report form, which can be filled in truthfully. Please be sure to take photos or screen shots after completing the form. The number will appear after filling in, so remember it.

3. The online complaint form is equivalent to a Zhang Gong form. With this, you can let the 123 15 department handle your request. If in some places, some staff members refuse to handle it, they can take this form to complain to 123 15.