The construction of grass-roots organizations has always been the focus of party building work. Strengthening the construction of grass-roots service-oriented party organizations is an inevitable requirement for practicing the party's purpose, advancing with the times and strengthening its service function, and it is also a realistic need for consolidating the party's ruling foundation and mass foundation. Only by strengthening the construction of grass-roots service-oriented party organizations can party member cadres firmly establish the overall awareness and turn the political and organizational advantages of the Party into a powerful driving force for the development of grass-roots tobacco enterprises. At present, the tobacco industry reform has entered a critical period. Facing the new situation of increasing demand for mass services and diversified interests, it is urgent for grass-roots party organizations to change their working methods and improve their work style, take service as their conscious pursuit and basic duty, integrate party building work into services, and get close to the masses, unite them, guide them and win them through services. In this regard, party organizations at all levels should fully understand the importance of strengthening the construction of service-oriented party organizations from the perspective of the development of service enterprises, earnestly enhance the sense of urgency of strengthening the construction of service-oriented party organizations, persist in leading the grassroots party building work with services, make services the brand of party building, and win the broadest, most reliable and strongest mass base for the party's work.

Second, the theme and focus of strengthening the construction of grass-roots service-oriented party organizations

To strengthen the construction of service-oriented grass-roots party organizations, service is the theme and ability is the key. As a grass-roots party organization, party member directly faces the broad masses of cadres and people, so it must emphasize the word "service", focus on improving service quality, expanding service scope and innovating service carriers, persist in serving the country, retail customers and employees, constantly improve the service awareness and skills of grass-roots party organizations, and give full play to the role of grass-roots party organizations in promoting development, rallying people's hearts, serving the masses and promoting harmony. By constantly enriching the forms and contents of the construction of service-oriented party organizations, broadening the service channels and fields, we will organize and guide grassroots party organizations and party member to strive to be service pioneers.

Ability is the key to strengthen the construction of service-oriented grass-roots party organizations. The ability of grassroots party organizations is related to the stability of the party's ruling foundation and the success or failure of the party's cause. Further strengthen the education and training of grassroots party member cadres, and constantly improve the comprehensive quality of grassroots leading cadres. At the same time, party member cadres should keep a distance from the grassroots, enhance their ability to do mass work and ideological work face to face, improve their ability to organize, coordinate and deal with complex problems, and strive to promote grassroots party organizations to strengthen their service functions, improve their service style, improve their service capabilities, improve their service guarantees, and constantly enhance their creativity, cohesion and combat effectiveness. Give full play to the fighting bastion of grass-roots party organizations and the vanguard and exemplary role of party member team, and provide a strong organizational guarantee for promoting enterprise reform and development.

Third, the key contents of strengthening the construction of grass-roots service-oriented party organizations

Party organizations should, in accordance with the overall requirements for the construction of grass-roots service-oriented party organizations, make clear their working ideas, clear their construction objectives, highlight their service priorities, and always take service reform, service development, service for people's livelihood, service for the masses and service for party member as the key contents of the construction of service-oriented party organizations, and do a solid job in implementation.

1. Highlight service reform. Party organizations at all levels should take studying, publicizing and implementing the important decision-making arrangements and work requirements of the Party Group of the State Bureau on deepening reform as an important part of strengthening the ideological and political education of the party member team, improve the ability level of mobilizing and uniting the workers and staff, improve the working mechanism of coordinating interests and resolving contradictions, unify the ideological understanding of the broad masses of party member cadres and staff with the conscious action of understanding, supporting and participating in reform, and gather * * knowledge, make suggestions and add strength to promote the reform and development of enterprises.

2. Highlight service development. Party organizations at all levels should firmly establish the idea that development is the top priority, firmly establish the awareness of the overall situation, responsibility and responsibility, persist in taking the overall situation as the center and serving the overall situation, consciously achieve the same direction and synchronization with the annual central work goal in the actual deployment of party building work, organically combine party building work with the development of service enterprises, effectively enhance the awareness and ability of party branches and the vast party member to serve and promote development, and base themselves on the actual work of their own units, departments and party member to unite development forces.

3. Highlight serving people's livelihood. Party organizations at all levels should vigorously carry forward the socialist core values, take the practice of "two paramountcy" as the practical carrier, firmly establish and earnestly practice the service purpose, regularly and irregularly organize voluntary service activities in party member with the theme of "stressing pragmatism for the people and carrying forward the spirit of the times", establish and improve the working mechanism of party branches and party groups, help each other in pairs, participate in social welfare activities, and actively create conditions to publicize and implement the party's policy of benefiting the people and the people.

4. Highlight serving the masses. Party organizations at all levels should turn the achievements of the Party's mass line education and practice activities into duty requirements and post practice, take deepening the construction of "first-class service system" as the starting point, educate and guide the vast number of party member to implement service standards, and implement the system and regulations of contacting and serving the masses, such as the first inquiry responsibility system and the zero vacancy of AB post. Letters and visits receive "six visits and six talks", and establish and improve the work of listening to the opinions of the masses, understanding their demands, solving their problems and safeguarding their interests. In particular, all branches should take the "Five Hearts" project as the carrier, solidly promote the peace of mind of grassroots employees, the comfort of retail customers, the unity of industrial enterprises, the peace of mind of consumers and the love of the public, and earnestly regard the work of contacting and serving the masses as the nerve endings of the "last mile" to improve the ability and level of serving the masses.

5. Excellent service to party member. Party organizations at all levels should fully respect party member's dominant position, effectively protect party member's democratic rights, and implement a system of open party affairs and democratic management. It is necessary to innovate the content of theme party day activities and the lifestyle of inner-party organizations, and constantly enhance the attraction and centripetal force of party member's participation in organizational activities; We should establish and improve the inner-party incentive and care mechanism, pay more attention to party member in terms of ideology, work, growth and progress, especially help party member, who has difficulties, solve some practical problems, enhance party member's sense of belonging, honor and responsibility to the organization, and stimulate party member's internal motivation to contact and serve the masses.

Fourth, the methods and measures to strengthen the construction of grass-roots service-oriented party organizations.

Building a service-oriented grass-roots party organization is a responsibility entrusted by party constitution and a long-term systematic project. On the basis of strengthening investigation and research, scientific planning and design, improving organizational system and adhering to step-by-step promotion, we should closely combine the actual work, make overall plans, coordinate exploration and practice, and steadily promote implementation in a focused and planned way.

1. Make a thorough investigation and improve the organizational system. In order to optimize organizational setup, expand organizational coverage, and adapt to the changes and requirements of service objects, service contents and service methods, the party and mass departments should conduct a comprehensive investigation on the setup of grass-roots party organizations in functional departments in accordance with the principles of the party's grass-roots organization construction, and strive to solve the problems such as whether the party organization setup is reasonable, whether the affiliation is smooth, whether the branch team is sound, whether the working system is perfect, and whether the position construction is guaranteed.

2. Strengthen typical cultivation and adhere to step-by-step promotion. We should be good at discovering and cultivating a number of advanced models of service-oriented party organizations with sound branch organization, high quality cadres in party member, strong service ability, good service style, outstanding service performance and well-received by the masses, set a benchmark and set an example for other grass-roots party branches, and give full play to the leading role of advanced models in the construction of service-oriented party organizations. At the same time, it is necessary to promote the construction of grass-roots service-oriented party organizations in stages and steps, focus on "grasping both ends and bringing generality", increase the cultivation of "six-owned" party organizations, rectify and transform a number of backward party organizations, and drive a number of intermediate party organizations.

3. Strengthen education and training and build a backbone team. Strengthening the construction of Party committee secretaries, party workers and party member teams, improving the concept of party spirit, establishing a sense of purpose and enhancing service skills are important guarantees for building a service-oriented party organization. In the construction of party organization secretaries at all levels, we should adopt the method of graded responsibility and classified training. On the basis of organizing special training organized by the National Bureau and local government working committees, we should organize party branch secretaries to be trained at least once a year, earnestly strengthen the education, training, supervision and management of party branch secretaries, educate and guide party branch secretaries to improve their service skills for the people, and strengthen their awareness of honesty and duty performance. In the construction of the contingent of party workers, it is necessary to strengthen the strength of party work, enrich the full-time party workers of the party committees of government organs, organize business training for party workers at least twice a year, and guide them to concentrate on party work and earnestly perform their service duties. In the team building in party member, we should adhere to the requirements of controlling the total amount, optimizing the structure, improving the quality and giving full play to the role, develop party member in a planned and step-by-step manner, and improve the quality of developing party member. To establish a rotation training system in party member, the education and training departments should incorporate party member's party spirit education and professional training into the annual education and training plan, and all party branches should earnestly strengthen party member's education and training and daily management, cultivate party member into a service backbone, educate and guide the vast number of party member to enhance their service awareness, improve their work style, keep close contact with the masses, actively serve them, and do good things, do practical things and solve difficult problems for them in a down-to-earth manner.

4. Pay attention to the combination of practice and innovate service carriers. Party organizations at all levels should focus on meeting the diverse needs of serving the masses, persist in proceeding from reality and acting according to their abilities, and use various forms and means to carry out service work. It is necessary to combine the construction of grass-roots service-oriented party organizations with planning the annual work ideas and deepening the goal orientation, focus on the key work of the unit (department), identify the work carrier and combination point, and ensure the smooth realization of the annual goals and tasks; It is necessary to combine the construction of grass-roots service-oriented party organizations with the activities of striving for Excellence at the grass-roots level, conscientiously implement the working principle of "shifting the focus to the grass-roots, focusing on service and strengthening the foundation" and further consolidate the grass-roots foundation; It is necessary to combine the construction of grass-roots service-oriented party organizations with the achievements of consolidating the party's mass line education and practice activities, continue to do a good job in problem rectification and work style construction, earnestly do not delay, delay problems, and backlog contradictions, and strive to make the workers and staff feel the new achievements in work style construction; It is necessary to combine the construction of grass-roots service-oriented party organizations with the practice of corporate culture and service brand concepts, take the construction of "first-class service system" as the starting point, formulate internal and external service standards, standardize system operation, comprehensively build lean service-oriented party organizations, and effectively improve the ability and level of serving the people; It is necessary to combine the construction of grass-roots service-oriented party organizations with the consolidation of the achievements of striving for Excellence, rely on the existing activity places of grass-roots party branches, adhere to multi-purpose in one room, enrich the activity carriers, and continue to carry out the long-term mechanism of party member cadres going deep into the grass-roots, going deep into the market, going deep into the masses, helping in pairs, party member demonstration posts, party member responsibility area, party member's commitment and trustworthiness, party member's voluntary service, and party member's QC service group to build party member's foothold, striving for Excellence and serving the masses. Grass-roots party organizations at all levels should study and implement network services, promote the construction of grass-roots party building information platform and online livelihood service platform, and make full use of * * * party member network to carry out online services.

5. Improve the system and form a long-term mechanism. It is necessary to establish and improve the "three links" system in which party member and Party committee members contact branches, branch secretaries and branch members contact party member and party member with the masses, so as to realize the full coverage of party member leading cadres in contacting and serving the masses. The Party Group Office, together with the personnel and political departments, will improve the employee appeal mechanism, collect, analyze and evaluate the service needs of employees, and implement the system of direct contact with the masses on the reception day of letters and visits by leading cadres in party member and the system of pairing assistance and regular feedback in party member. It is necessary to establish a mechanism for higher-level party organizations to serve grass-roots party organizations, strengthen policy incentives, financial guarantee and work guidance, solve problems for grass-roots party organizations, form an institutional system for higher-level party organizations to care for and serve the masses of workers, and ensure that employees in need are rescued in time and their legitimate rights and interests are safeguarded in time. We should adhere to and improve good practices such as party member Demonstration Post, party member Responsibility Area, party member Volunteer Service, Group Service, Pairing Service and Special Service, and improve the long-term mechanism of party member's commitment.

6. Follow-up supervision and assessment, and implement dynamic management. The Party-masses Office should, in conjunction with the personnel and political work departments, further refine the specific requirements of the "six haves" goal, establish and improve the assessment system of grassroots service-oriented party organizations in line with the principles of simplicity, practicality and effectiveness, and formulate specific assessment methods and standards. Organize once a year to evaluate the construction of service-oriented party organizations in each branch according to the procedures of branch self-evaluation, mass evaluation and organization evaluation. In the process of assessment, we should not only listen to the opinions of cadres and workers of our own units and departments, but also listen to the opinions of higher-level party organizations and local retail customers. It is necessary to increase the weight of the masses' evaluation of the service of Party branches and cadres in party member, and take the evaluation results as the main basis for the star rating of Party branches. It is necessary to take a combination of regular inspection and random inspection, increase the tracking and supervision of the construction of service-oriented party organizations in all branches, adhere to dynamic management, grasp the progress in time, and effectively guide the implementation of the work.

Five, strengthen the organization and leadership of grassroots service-oriented party organizations.

Strengthening the construction of grass-roots service-oriented party organizations is an important responsibility of party organizations at all levels. It is necessary to build a working mechanism of unified leadership by the Party Committee (leading group), supervision and guidance by the Party-mass department, coordination led by the Party-mass Office and the Political Department, and close cooperation among branches, so as to form a working pattern of linkage from top to bottom, joint management, first-level management and implementation at different levels.

1. Strengthen leadership responsibility. Party Committee secretaries at all levels are directly responsible for the construction of grass-roots service-oriented party organizations. In accordance with the requirements of "grasping by secretaries, grasping by secretaries", we should establish and improve the evaluation system of party Committee secretaries at all levels on their work, take the construction of service-oriented party organizations as the main content of evaluation on their work, organize a special evaluation on their work every year, urge party Committee secretaries at all levels to earnestly perform their duties, strengthen their leadership responsibilities, promote the implementation of their work, and truly build every grassroots party organization into a strong fortress for serving the masses and promoting development.

2. Clear responsibilities at all levels. Under the unified leadership of the Party Committee (Party Group), we should do a good job in the overall planning, organization, implementation, supervision, guidance and evaluation of the construction of grassroots service-oriented party organizations. All party branches should, in accordance with the "six haves" standard, focus on the main contents of service reform, service development, service for people's livelihood, service for the masses and service for party member, formulate implementation plans for strengthening the construction of service-oriented party organizations at the grassroots level, clarify objectives and tasks, refine work measures, organize and implement them well, and give full play to the role of demonstration and leading. At the same time, in view of the characteristics of territorial management of party building work, it is necessary to strengthen close ties with local superior party organizations, take the initiative to accept the work arrangements and supervision and guidance of local superior party organizations, and complete various party building tasks on time with good quality and quantity.

3. Vigorously publicize and guide. All units and departments should vigorously publicize the decision-making and deployment spirit of the central government and the industry on strengthening the construction of grass-roots service-oriented party organizations, publicize the practical practices and experiences of all branches, party groups and party member for the people, and let the broad masses of workers and staff have both an understanding and a sense of identity in the construction of service-oriented party organizations, and earnestly care, participate and contribute. All branches should play a typical exemplary role, discover and publicize advanced models, and promote the in-depth development of service-oriented party organizations. It is necessary to innovate propaganda forms and carriers, make full use of carrier platforms such as local area networks, new business alliances, internal publications and window display boards, publicize typical cases of party organizations and party member contacting and serving the masses, respond to and guide the concerns of the masses, and form positive energy conducive to building a service-oriented party organization.