"Hello, welcome to XXX Science Museum. I am the commentator XXX, and I am honored to explain to you ... "This is my most classic opening remark and the most mentioned sentence.
When it comes to commentators, what do you think of? Is it a scenic tour guide, a museum lecturer or a tour guide in charge of company reception? As a commentator, I not only introduce the Science Museum to the guests, but also take charge of a lot of behind-the-scenes work. Looking at the Science Museum from the very beginning with only exhibition facilities to more and more full museums, I have endless feelings in my heart. I feel a sense of accomplishment because of these, and I am valuable because of these efforts.
The most commonly used gestures
The work of the Science Museum is difficult to finish as planned, and it is full of too many uncertainties. In countless uncertainties, I found myself, adapted to this working environment, and grew up in the adaptation to find the best working condition.
First, the reception time is full of uncertainty: this is an inevitable problem that all receptions will encounter. Sometimes you have to wait for half an hour, and sometimes you will be told not to visit after half an hour. However, during this time, you are afraid to go to the toilet and can't do anything else. This is the preparation before the reception. If someone comes, you will receive an accident.
Is it really just waiting in the process of waiting? Of course not. Time is the most precious cost. In the process of waiting, you can practice oral practice, get familiar with the newly mastered knowledge points, check whether there is garbage outside the museum, and greet the guests in the best state. Don't underestimate the fragmentation time, the accumulated power is very powerful!
Second, what happened in the reception is full of uncertainty: the Science Museum relies on digital high-tech technology, and all of them are electronic equipment, which is prone to equipment failure. If it is found during the inspection, it will contact the maintenance immediately. If the screen is awkward in the process, you can only try to divert your attention. Maybe you turn off the screen when there are tourists playing in front, and it's okay to hold the iPad in your hand. If you don't have tools, you can only try to skip here. The questions asked by the guests are too professional to answer. I am also embarrassed to explain that Chinese medicine pays attention to syndrome differentiation and treatment, and my knowledge is too profound to answer in time. Never talk nonsense.
So what should we do? Be sure to visit the museum and check the equipment in time to avoid the situation that the equipment fails without knowing it, so as to be aware of it. As for professional knowledge, since the main work is popular science, it is necessary to popularize interesting and useful knowledge, and it may be necessary to publicize the knowledge related to each project in a targeted manner in daily life. Children will not feel bored and interested when they visit and listen to explanations. This is our direction.
Third, the handling after the reception is more complicated: you can't look at the mobile phone during the reception. After the reception, watching the mobile phone is the most exaggerated. There are more than a dozen missed calls. The other party was a little anxious to say why they didn't answer the phone, and the leaders were at the door. I can only say that I was at the reception and the time was arranged. We have not been informed of this change, and our staff is limited, so we can't be busy.
I think it's very important to adjust our mentality. In the face of what you can't do, the best way is to do the things in front of you, and patiently tell everyone why you can't adjust yourself and how you need to cooperate. The Science Museum will also try its best to serve everyone.
I don't know what I will do tomorrow: I don't mean that I don't have a job. One minute I'm washing the children's clothes, and the next I'll get a call. It may be a team, a leader or an activity. At this time, I need to update my work plan in time. Of course, the preparation of activity materials should also be completed in time. The production of activity materials, product selection, price comparison, contact with merchants to bargain, and life skills should all be added.
Do public welfare science for children.
There are many first-time jobs, such as lecturing, leading a team, doing public welfare activities, contacting different children, making videos and doing live broadcasts. I have seen a lot and learned a lot, and I feel very warm. Work is to constantly deal with problems and troubles. Efforts are actually a state of life, not to surpass others, but to give yourself an explanation.
This time as a commentator has made me understand that there is no trivial matter in work, and the service can only be more intimate and make customers more satisfied. Mountains do not refuse tiny dust, so they are so lofty; Jianghai doesn't hate trickle, which is why it is so vast. My sense of relaxation comes from the fact that I enjoy doing my best to let the results go naturally, to study, to participate in competitions, to accumulate experience, to do a good job, and to be myself in the process of doing a good job.