The three visits of letters and visits are: letter transfer, interview and video interview.

Brief introduction of letters and visits:

1. Office forwarding letter

The State Council 1996 "Regulations on Letters and Visits" stipulates that the general principle of letters and visits is "graded responsibility, centralized handling, who is in charge and who is responsible". In 2005, the new Regulations on Letters and Visits emphasized "territorial management and graded responsibility". Among them, the classification of responsibilities, territoriality or centralized handling have created a question of whether the petition office mainly handles letters or transfers them. Zhou Zhanshun, director of the State Bureau of Letters and Calls, pointed out in 2003 that "more than 80% of people's letters and visits should be solved at the grassroots level". Therefore, "graded responsibility" means that in addition to the grassroots, the main job of the higher-level petition department is to forward letters down rather than deal with them.

The regulations on letters and visits of all provinces, municipalities and autonomous regions have made specific provisions on the specific functions of letters and visits of people's congresses, governments, courts and procuratorates. The most complete centralized management regulation is the Measures for Centralized Division of Letters and Visits of the Central Office (DocumentNo. Zhong Office 19 19).

The work of superiors is mainly to transfer letters. These letters and visits went to the grassroots level, but the grassroots level could not move. Nowhere to go. In some places, the top leaders of the party and government are the main responsible persons.

"graded responsibility", "territorial management" and "centralized handling" are finally implemented by the top leaders of local party and government, and the special petition departments and petition staff are responsible for the up-and-down transmission of petition information. It is this that has caused the criticism that "the petition department is the second post office" and "the petition system is a typical rule of man". The new "Regulations on Letters and Visits" gives the letters and visits departments more power of coordination and supervision, but its function of forwarding letters will not change.

visit

The new "Regulations on Letters and Visits" lists the forms of letters and visits as "letters, emails, faxes, telephone calls and visits", revealing everywhere that "visits" are not encouraged, and letters, telephones, faxes and emails are encouraged. However, in practice, when people talk about "petitioning", they always think of "visiting" all the way, asking governments at all levels to "announce the mailing address, e-mail address and complaint telephone number of the petition work organization to the society", especially to "establish a national petition information system to facilitate petitioners to raise petitions and inquire about the handling of petitions in their local areas". If this information system is established, people will really "petition" in front of their computers at home, instead of going to the government gate, Beijing or Tiananmen Square to petition?

In fact, many petitioners choose to "visit", especially "group visit" and "repeated visit", not because they don't know the contact information of the petition department, nor because they lack communication means and can't surf the Internet. The secret is that "visiting", especially "group visiting", is just a demonstration held by the people in the name of petitioning, which is an openness. Other "letters and visits" that do not receive visits can only convey information at most and cannot exert pressure. Without the information of additional pressure, its importance and urgency will only come after the information of additional pressure.

If petitioners understand this, they will not choose the most convenient communication method. An email has the least pressure and does not consume the resources of petition departments and leaders, but the most economical way is the most powerless and useless way. Instead of sending such an email, it is better to send a post in a popular online forum, which can sometimes generate public pressure and attract the attention of leaders. In fact, the most useful thing is to petition collectively and repeatedly. It can be predicted that even if this national petition information system is established, thousands of petitioners in Qian Qian will not use this convenience. On the issue of letters and visits, it is useless to provide convenience.

The new Regulations on Letters and Visits strictly controls the potential pressure transmission mechanism in the process of visiting, stipulating that letters and visits should not "illegally gather around the office or public places of state organs, contain or attack state organs, intercept official vehicles, block traffic", "stay in the reception places for letters and visits, make troubles, and abandon people who can't take care of themselves in the reception places for letters and visits" (Article 20). However, even if this is successful, there is no way to transfer pressure. How can we motivate officials at all levels to pay attention to letters and visits? There is no pressure transmission to convey information about the severity of the incident. How to judge the priority in the torrent of "letters" and "mails"?

3. Video interview work

On May 20 14, the Supreme Court formulated and promulgated "the Supreme People's Court Remote Video Receiving Rules" to guide the national courts to carry out remote video receiving work. Through remote video interview, the complainant can express his complaint to the Supreme People's Court in the court of first instance of the complaint case or the grassroots people's court where the complainant lives.