Example: The government affairs service hall of the district government is going to introduce an intelligent robot as the "hall guide office". What would you do if the leader asked you to investigate the function of the robot?
Thinking analysis:
(1) What is the purpose of introducing intelligent robots? Why should we examine the functions of robots?
Help the government filter out daily consultation and simple business handling, effectively alleviating the pressure of government services; Improve citizens' satisfaction with government services; Establish internet plus's intelligent government service and innovate the government service mode to provide enterprises and citizens with 24-hour efficient intelligent government service;
In order to know whether the intelligent robot can shoulder the heavy responsibility of "hall guidance" and whether the function setting is practical and scientific.
(2) What are the requirements for the functions of robots in the government service hall? How to collect this information?
Can provide consulting, business handling and other functions: government service inquiry (laws and regulations, frequently asked questions, processes); Introduction of government services, including the introduction of hall workflow and window business; E-government service introduction, business inquiry, business handling and other services.
Through the discussion with the leaders and staff of the government affairs service hall of the district government, as well as the questionnaire survey to collect the demands of the masses, we can understand the necessary conditions for being the director of the government affairs hall.
(3) Can a robot development unit provide a suitable robot and what information does it need to know? How to get this information?
In-depth study of intelligent robot development units and manufacturers. Through discussion with relevant experts and technicians from research institutes and manufacturers of intelligent robots, we can understand what functions intelligent robots have at present. Compared with them, we can see whether the existing intelligent robots can meet the requirements, whether we can design software according to the requirements of the government hall, and make a hall-directed intelligent robot dedicated to the government service hall.
(4) In addition to the above channels for obtaining information, what other channels can you think of to further understand the robot function?
On-the-spot investigation, telephone interview or online access to information to understand the experience or personal feelings of the brother units that have been activated.
(5) After obtaining the information, how will you integrate it? What do you need to report to the leader in the report?
Sort out the information learned in the investigation, my own feelings and suggestions, write a research report, report to the leaders whether the functional requirements of intelligent robots and the scientific research strength of manufacturers can guarantee the supply and cost, as well as some related data changes or effects after use, and attach my own suggestions on the introduction mode, management and maintenance, and how to divide the work with manual labor, so as to provide reference for leaders' decision-making.