The etiquette of selling to attend a banquet is very important in our life. Good manners can make people feel respected and maintain good relationships. Etiquette is different on different occasions. The following is an introduction to the etiquette of sales attending the banquet, hoping to help everyone!

Etiquette of sales attendance at banquets 1 In sales promotion, sales staff will inevitably have banquets and other necessary entertainment with customers. Whether you are invited to dinner or entertaining customers, you should pay attention to the corresponding etiquette and reflect your self-cultivation and demeanor.

1, the etiquette of attending the banquet.

If the salesman receives the banquet invitation that must be kept, he should reply to the other party as soon as possible so that the host can arrange it. For invitations marked with the words "R, S, V, P" (please reply), whether you are present or not, you should reply in time. Those marked "Regretonly" should reply if they are unable to attend. Invitations issued after oral agreement are generally marked with the words "Toremind", which only serves as a reminder and does not require a reply. When you reply, you can call or write to pay.

After receiving the invitation, the salesman should immediately verify whether the host, time, place and spouse have been invited. Don't make any changes after accepting the invitation. If you can't attend, you should explain and apologize to the host as soon as possible.

After the salesman arrives at the banquet place, he should take the initiative to go to the host's welcome room and say hello to the host. According to western custom, he can present a bunch of flowers to his master. Know your table and seat before you sit down. If the neighbors are old people or women, you should take the initiative to open chairs for them and help them sit down first. If you don't know your neighbor, you can introduce yourself first. You should talk to the people at the same table warmly and politely. You shouldn't just talk to acquaintances or one or two people.

When a salesman toasts, it is usually the host and the guest who clink glasses first. When people with low status or young people touch a cup with people with high status, they should bow and nod slightly, and the rim of the cup is slightly lower than the other side to show their respect. When the host and guest toast, they should stop eating, stop talking and pay attention to listening. They should not take this opportunity to smoke.

Salespeople should wait for the host to say hello before starting to eat. Be gentle when eating, shut up and chew, and don't make any noise. When the food is too hot, wait until it is a little cooler. Don't blow with your mouth. Don't spit fishbones, bones and vegetable residues directly, but cover your mouth with a napkin. Both the host and the guest should be like this.

When a salesman drinks tea or coffee, he should generally hold the cup handle in his right hand and hold a small plate in his right hand. The spoon on the coffee table or table is usually used to put sugar and stir. Never use it for tea or coffee. Usually after eating the fruit, the banquet is over. At this time, the host should signal to the guest of honor that the guest of honor is ready to leave, and then stand up from his seat, which is a signal for all to stand up. After the hostess invites the female guests to leave, the male guests can stay in the lounge and have a formal banquet. Don't smoke while eating. After the banquet, you should shake hands with the host politely and thank him. Usually, the male guests say goodbye to the male host first, the female guests say goodbye to the hostess first, and then cross over to say goodbye to others. They usually leave after the host and guest leave. If you really need to leave early, you should explain to the host and apologize to the guests before leaving quietly, so as not to disturb too many guests and affect the whole banquet atmosphere.

Generally, within two or three days after attending a formal banquet, guests can send a business card with the words "thank you" printed on it, written in pencil at the bottom of the business card, and the business card can be sent by mail or in person. If you don't see the owner himself, you can fold off the upper corner of the business card and flatten it to show that it is from me, or you can attach a thank-you note to show your gratitude.

2. Banquet etiquette.

When a salesman prepares to hold a banquet to entertain customers, he should first start from the needs of his work and not be too extravagant. Because different countries, regions and nationalities have different customs and habits, he should respect the habits and hobbies of customers and make the banquet activities have a relaxed and happy atmosphere.

The time and place of the banquet should be agreed with the customer before the banquet. Generally, it should not be held in hotels or restaurants where customers stay. Because customers tend to regard their hotel as their home, entertaining guests in their place is just like entertaining guests in their home, which is uncomfortable and generally inappropriate.

For more formal banquets, invitations should be sent out about a week in advance. Invitations should still be sent to activities agreed orally. In international communication, invitations are often marked with the words "Toremind" in the upper right corner or the lower right corner, and banquets need to be arranged. In order to accurately grasp the attendance, invitations are generally marked with the words "R, S, V, P" in French abbreviations (please reply); If you only need to answer those who don't attend, you can mark "Regretsonly" (please reply if you can't attend for some reason) and indicate the telephone number; You can also call to ask if you can attend after the invitation letter is sent out. The invitation includes the form, time, place and name of the organizer (if the invitation is in the name of the company, the company name can be used). The invitation is written without punctuation, and the people, organizations and festivals mentioned are all full names. China's invitation didn't mention the name of the invitee. Its name is written on the invitation envelope, and the owner's name is placed at the signature. Invitations can be printed or handwritten, but the handwriting should be beautiful and clear. The name and position of the invitee on the invitation envelope should be written accurately.

As the host, the salesman should arrange the seats before the guests arrive, so that the guests can come and take their seats. According to international practice, the principle of seating arrangement is: at the same table, the height of the seat depends on the distance from the host's seat, with the right high and the left low; In foreign countries, it is customary for men and women to alternate, with the hostess as the subject, the guest of honor at the upper right of the hostess, and the secondary guest of honor at the upper right of the male host; In China, it is customary to arrange according to one's position to facilitate conversation. If the wife is present, women are usually arranged together, that is, the guest of honor sits on the upper right of the host and the wife sits on the upper right of the hostess. The accompanying personnel should sit at the end, so as not to let the guests sit at the end.

Sales staff should pay attention to gfd when entertaining customers, and it is best to wear formal clothes, neat and generous. You should also put on proper makeup to make yourself look grand, important and atmospheric. Hair should be combed neatly, and sandals and socks should be worn in summer. Before the banquet begins, the host should meet the guests at the door, and sometimes several other key personnel can accompany the host to queue up to meet the guests. After the guests arrive, the host shakes hands with the guests, and then the staff will lead the guests to the lounge for a nap. In the lounge, you should take care of the guests with corresponding identities and entertain them with drinks. If there is no lounge, guests can enter the banquet hall directly, but they can't sit down immediately. After the guest of honor arrives, the host should accompany him into the lounge to meet other guests. When the host accompanied the guest into the banquet hall, all the staff took their seats and the banquet began.

When western guests arrive at the banquet hall, a special person is responsible for the roll call, and the hostess is the first host at the banquet. When people sit down, eat and leave their seats, they should take the hostess's behavior as the standard, and don't be the first person to do so.

As soon as the food is served, the host should pay attention to greeting the guests for dinner and talk in general terms with the people at the same table; Don't force yourself to drink too much, it will be rude and counterproductive to hospitality.

At some banquets, if you make a formal speech, the host should speak first after the hot dishes and before the sweets. You can also speak at the dinner table. After eating the fruit, the host and guests left their seats and the party was over. When the guests leave, the host should send them to the door and send them off warmly. On more formal occasions, people who line up at the door to welcome guests should also line up at the door to shake hands with the guests one by one to say goodbye.

The above banquet etiquette requirements are relatively strict and standardized. Salespeople can be flexible in general sales banquets, but basic and important etiquette should be observed, and more importantly, they should cultivate their own etiquette habits.

3. Etiquette and habits

Receive an invitation from the other party

(1) On time

When toasting, the host and guests usually clink glasses first.

(3) Diet

Step 4 drink

(5) Drink tea or coffee

(6) The party is over.

Etiquette for a banquet.

(1) When preparing to entertain guests

More formal banquets should be invited about a week in advance, and oral activities should be invited.

(2) As the host, before the guests arrive, they should arrange their seats and let them sit down.

1, according to international practice

2. China's habits

3. Foreign customs

English seating: the host sits at both ends of the table, and in principle, men and women sit cross.

B, French seating: French sitting method is that the host sits in the middle of the table.

Pay attention to appearance when entertaining guests.

1, wear formal clothes, neat and generous;

2. Put on proper makeup to look grand, important and atmospheric;

3, the hair should be neatly combed;

4. Wear sandals and socks in summer;

Before the banquet begins, the host should greet the guests at the door.

Welcome guests to dinner

As soon as the food is served, the host should pay attention to greeting the guests for dinner.

Etiquette of sales attendance at banquets 2. It is a common thing in the sales process to entertain customers for dinner. There are many manners to entertain customers. If you don't know these manners, it will often backfire. Therefore, salespeople must learn banquet etiquette when inviting customers to dinner.

Then, maybe many salespeople have doubts in their hearts. What are the etiquette for the banquet?

Let's look at an example to see how people entertain customers:

Lori is the secretary of the general manager of a famous enterprise. She always takes her work very seriously. Once, she knew that the company would formally invite Mr. Zhang and other important customers to dinner at night, so she arranged the hotel and menu in advance. Lori thought, since the other party is a big customer, it must not lose her dignity. When ordering food, she specially selected some foods that could be eaten in one bite.

After calculating the number of guests and hosts, Lori arranged a table and contacted Manager Chen of the other party's public relations department, explaining the place and time of the dinner in detail and learning more about General Manager Zhang's eating habits. By consulting Manager Chen, she knew that Zhang had always been a native of Shanxi and had always loved pasta. So, Lori called the hotel again and readjusted the dinner menu.

Although fully prepared, Lori arrived at the hotel early and continued to make preparations on the spot. She found the foreman manager, talked about the key points, and checked the preparations for the banquet with him to be accurate.

With Lori's repeated confirmation, everything is ready for this banquet. She looked at the time, and it was a quarter of an hour before she went to the hotel door with the manager of our company and others to meet Mr. Zhang. Soon, Mr. Zhang arrived as scheduled.

The dinner went well and the two sides had a good talk. Manager Zhang kept praising the taste of the dishes. In a short time, the foreman manager led the waiter to the famous Daoxiao Noodles like a performance. Mr. Zhang paused, then laughed and said happily, "You are really well prepared." "This is all thanks to Lori!" The manager of Lori said with satisfaction.

Finally, Lori's company got a large bill at the party.

Meng, a key account marketing expert, interprets the case;

There is no doubt that this banquet was a great success. Lori, the secretary, adjusted the menu according to customers' tastes, won customers' favor at the banquet and made contributions to the company's orders.

People in China always attach importance to inviting guests to dinner. In daily life, things at the dinner table are not uncommon, and it is also common for salesmen to reach business by entertaining customers. Therefore, the salesman should never underestimate the etiquette of the banquet. A successful banquet is likely to bring you unexpected big orders.

Hosting customers involves a lot of etiquette, but fundamentally speaking, it is communication between people. Therefore, salespeople should define the etiquette of banquets as the etiquette of communicating with them.

Pay attention to the following six points:

1, when entertaining customers, be sure to give small gifts.

As a salesperson, whether entertaining customers or being invited to dinner, we should pay attention to the corresponding etiquette, be decent and generous in dress, manners, words and deeds, and reflect our self-cultivation and demeanor. After arriving at the banquet place, the salesman should take the initiative to greet the customer's welcome room, and according to the custom of formal banquet, he can present the customer with bouquets or other small gifts. Before taking a seat, if you don't know your neighbor, you can introduce yourself first. You should talk warmly and politely with the people at the same table, which will not only expand your personal relationship, but also promote your relationship with customers.

When entertaining customers, be sure to greet them at the door.

Before the banquet, if the salesman doesn't go with the customer, it's best to meet the customer at the door in advance to show his attention to the customer. After the guests arrive, the host and guests should shake hands to greet them, and then the staff will lead the guests into the banquet hall, but don't sit down immediately. You should wait until all the staff are here and sit down together.

When entertaining customers, be sure to set the dishes.

Pay attention to the arrangement of dishes when entertaining customers. Usually the salesman orders the food, but before ordering, be sure to ask the customer what taboos they have to avoid causing unnecessary trouble. After the dishes are served, the host should warmly welcome the guests to eat and generally talk with the people at the same table.

When entertaining customers, be sure to listen to their speeches.

When toasting, the salesman should clink glasses with all the guests. When a young or younger person clinks a cup with an older or older person, he should bow slightly, and the rim of the cup should be slightly lower than the other person to show respect. When the host and the customer propose a toast, they should stop eating and listen carefully. Generally speaking, you should not drink too much when toasting guests.

When entertaining customers, the food must be elegant.

Be gentle when eating, shut up and chew, and don't make any noise. The food is too hot. You can eat it when it is cold. Don't blow it with your mouth. Don't spit bones and bones directly. Cover your mouth with a napkin.

6. At the end of the banquet, be sure to say goodbye to the customers.

Generally speaking, the fruit should be put at the end to remove the greasy mouth. After the meal, when the customer is about to leave, send the customer to the door enthusiastically and shake hands with the customer to say goodbye.