Shenzhen Airlines customer service telephone classification:
1、9536 1? Please call 86-755-888 14023 for unopened areas and 8 17-95080 for Hong Kong.
2、9536 1- 1? Domestic air ticket booking and consultation?
3、9536 1-2? Hong Kong, Macao and Taiwan and international air ticket service (service time: 08:00-20:00)?
4、9536 1-3? Website and customer service?
5、9536 1-4? Is the domestic air ticket refunded and changed?
6、9536 1-5? Platinum card, gold card, first class and business class passenger service?
7、9536 1-6? Member service?
8、9536 1-7? Comments and suggestions?
9、9536 1-8? Barter?
10、9536 1-9? Group customers and government website services
Business scope of Shenzhen Airlines:
Established in 1994, Shenzhen Shenzhen Airlines Freight Co., Ltd. is a directly affiliated enterprise of Shenzhen Airlines, mainly engaged in domestic and international air cargo transportation business. Open up "truck flight" freight business and realize seamless transit of freight. ?
Shenzhen Airlines holds Changzhou Airport and manages Wuxi Airport, and establishes Jade International Air Cargo Company with Lufthansa. Established Kunpeng Aviation Co., Ltd. with American Mesa Airlines. Shenzhen Airlines holds 80% of the shares and establishes Kunming Airlines Co., Ltd..
Shenzhen Airlines "one-hour free ticket delivery" pioneered civil aviation ticket sales; Improve the telephone booking service system; Take the lead in establishing a call center and opening a national unified 24-hour aviation service hotline; It is the first civil aviation enterprise in China to vigorously promote the e-ticket system.