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How to strengthen the attitude of nursing service?
1 A sense of responsibility is the prerequisite for doing a good job. The "heart" (sense of responsibility) in the work is in place, that is, holding a heart, doing it attentively in class, and not being selfish after class, in order to do a good job in nursing. \x0d\2 How can the work of equality consciousness nurses adapt to, cater to and get the support of patients? It is the key to establish the sense of equality, that is, nurses should adopt the concept of equality in treating patients, not only treat all patients as a bowl of water, but also get along with patients on an equal footing at all times, and nurses should not feel condescending. In the ward, nurses are relatively fixed, patients are mobile, and the choice of hospitalization is in the hands of patients. If the nurse is compared to the master, then the patient can be compared to the guest. The nurse-patient relationship should be "patience and diligence". How does the host receive the guests for their convenience? First of all, we should respect patients, attach importance to each other's existence, treat every patient with the same enthusiasm as guests, and strive to make patients feel the enthusiasm, easygoing and thoughtful of their hosts. To do this, it is mainly reflected in the service attitude of nurses. Nurses should "speak softly, walk lightly and operate lightly". Nurses work with fresh life, and the sense of equality should also include respect for life. Patients and healthy people are different in physiology, but equal in personality. \x0d\3 friend consciousness treating patients as friends is not a vulgar philosophy in nursing work, but an advanced communication to deal with the relationship between nurses and patients. Our daily nursing work can be done, but it has not attracted enough attention. Few nurses can really treat patients as friends, and few people can really understand the value of "friend consciousness" in nursing work. Even if they understand the meaning, it is because "there is no extra money". We believe that friend consciousness is not dispensable in nursing work, but an indispensable part of high-quality nursing. With this awareness, working under this awareness will not only achieve good results, but also reassure patients and do a good job in the ideological work of "headache" patients. This is the inherent requirement of modern holistic nursing, and it is also the quality that nurses should have under the new situation, because people are emotional animals, and the sense of friendship is the condensation and sublimation of feelings. \x0d\4 Familial awareness On the basis of friends' awareness, the nurse-patient relationship will be sublimated again, forming pro-emotion, and mutual intimacy will sprout. This kind of family consciousness is the highest level of communication in the working relationship between nurses and patients. Nurses and patients are not related by blood, but what if nurses treat patients as their own relatives? Nurses have established the concept of home in their minds, treating older patients as elders, patients of similar age as brothers and sisters, and young patients as children. They feel different when nursing, and every specific little action in the operation will consider whether it is beneficial to the patient, and the requirements for operational skills will be higher.