In accordance with the unified arrangements and requirements of the Party Committee of the government, we will earnestly carry out the activity of "striving for Excellence", strive to maintain the advanced nature of * * * producing party member, and strive to be an excellent * * producing party member. In my future work and life, I solemnly promise to the party organization: 1. Seriously study Marxism-Leninism, Mao Zedong Thought, Deng Xiaoping Theory and "Theory of Three Represents" theory, learn the Party's line, principles, policies and basic knowledge, strive to improve their political theory level, firmly adhere to the lofty ideal of * * * productism, and unswervingly struggle for building socialism with China characteristics. 2. Abide by national laws and regulations and various systems of our Committee, strictly abide by party member standards, earnestly fulfill the obligations of party members, be strict with ourselves, consciously safeguard the party's image, and resolutely abide by the party's discipline. 3. Seriously perform their duties, love their jobs, take Scientific Outlook on Development as the leader in regional cooperation and exchanges, consciously strengthen the cultivation and exercise of party spirit, always bear in mind the fundamental purpose of * * * producing party member to serve the people, and contribute to the development and reform of our city. 4. Be strict with yourself, be honest and upright, stick to party member's selfless dedication, and strive to put hardship first and pleasure last. Firmly establish the concept of the overall situation, carry forward the team spirit, and insist that individual interests are subordinate to collective interests. The above is my solemn commitment to the masses and party organizations in party member. Please give me supervision.

Public commitment table for striving for Excellence first

Name and time of joining the party

Commitment time contact telephone number

In the office

Pursuing Excellence first

target

Pursuing Excellence first

specific/concrete plan

Signature of party member:

20 10 Power Supply Company's Summary and Exchange Materials in the Stages of "Striving for Excellence" and "Entrepreneurial Service Year"

With the correct leadership and care and support of the municipal party committee and the municipal government, the power supply company closely revolves around the "one main line and six key points" work deployment of the municipal party committee and the municipal government, and under the careful guidance of office performance, the company has built six platforms, consolidated the foundation of activities, and achieved phased results in the year of pioneering service. Our main methods are as follows:

First, build an organizational leadership platform,

Consolidate the strong synergy of entrepreneurial services.

The company has formulated an implementation plan for the year of entrepreneurial service, and established a leading group for the year of entrepreneurial service, with the general manager and party secretary of the company as the leader and other team members as the deputy heads. All units and departments regard the year of entrepreneurship service as the "number one" work, earnestly strengthen organizational leadership, strictly implement the work responsibilities and specific division of labor at all levels, establish a unified leadership, coordinated and efficient work network, and form a strong synergy of entrepreneurship service.

Second, build an exchange and learning platform to improve the quality of entrepreneurial services.

(a) comprehensive publicity, in-depth launch. On February 5th, the company held an annual mobilization meeting for entrepreneurship service. Yu Weili, the general manager of the company, put forward specific requirements for the development of the company's systematic entrepreneurship service year activities. Cui, secretary of the Party Committee of the company, stressed that it is necessary to actively integrate into the overall situation of the work of the municipal party committee and the municipal government, solidly carry out the activities of the year of entrepreneurial service, fully realize the "zero-responsibility complaint" and establish a good social responsibility image of the company. Other leaders in charge of the company are also constantly promoting and mobilizing at relevant professional meetings.

(2) apply what you have learned and learn from each other. All cadres and workers in the company's organizational system have carefully studied the implementation plan of the provincial party committee and government, the municipal party committee and municipal government, and the provincial company to start the year of entrepreneurial service, and the spirit of the speech made by the superior leaders at the mobilization video conference of the year of entrepreneurial service. On this basis, they also sent learning materials such as implementation plans and leaders' speeches to all cadres and workers in the company system, so that everyone had a learning material, and asked them to carefully write reading notes and experience, and put their learning experience into practice.

Third, build an information transmission platform and create a strong entrepreneurial service atmosphere.

The company pays attention to the propaganda effect, strengthens the internal and external propaganda, and does a good job in news propaganda from all directions and angles, so as to truly make TV have pictures, newspapers have words, and the network has pictures and texts. First, through organizing publicity activities, distributing leaflets, placing exhibition boards and other means, vigorously publicize the significance and requirements of carrying out the activities of the Year of Entrepreneurship Service; The second is to hang the theme banner of the year of entrepreneurial service at the headquarters of organs at all levels and the power supply business window, and use electronic screens and other carriers to scroll the slogan of the year of entrepreneurial service; Third, vigorously publicize the development, highlights and characteristics of the company's entrepreneurial service year activities through newspapers, radio, television, internet and other media, and strive to create an all-round three-dimensional publicity model; Fourth, set up a column on the company portal to exchange experiences, commend advanced companies, and expose units and individuals with serious problems or inadequate work; Fifth, a TV column "Power Supply" was set up in TV stations to show the people of the whole city the new achievements made by the company in speeding up power grid construction, optimizing the power supply environment for entrepreneurial services, serving local economic development, further deepening the work style construction of organs, and serving the people. The sixth is to collect good materials such as the characteristic practices and measures of service entrepreneurship, touching stories of service entrepreneurship that happened to power supply personnel, and make a good report on the activities of the year of entrepreneurship service; Seventh, organize all employees of the company system to participate in the "comprehensive knowledge examination of the company system entrepreneurship service year" activity. Up to now, 293 banners with the theme of the Year of Entrepreneurial Service have been hung in the headquarters of organs at all levels of the company system and all power supply business windows, 7 TV special topics of the Year of Entrepreneurial Service have been broadcast, 4 company activity briefings have been compiled and distributed, and activity information 106 has been published in news media at or above the prefecture level. And organized more than 7000 cadres and workers in the company system to take the exam, creating a strong atmosphere of active service and entrepreneurship.

Fourth, build a platform for intensive research on solutions to promote the efficient operation of entrepreneurial services.

In order to promote the activities of the Year of Entrepreneurial Service at a high level, the company has formulated and issued the work plan of unannounced visits, the implementation plan of key work, and the work plan of efficiency supervision in the field of engineering construction. At the same time, in view of the shortcomings of last year's "Agency Efficiency Year", focusing on the problems of imperfect convenience measures and poor communication and feedback information, we have successively formulated and improved a series of plans, such as "I made good words and offered good policies for the year of entrepreneurial service", "Key points of the work of the year of entrepreneurial service" and "Implementation plan for the follow-up service of people's livelihood projects", so that the activities of the year of entrepreneurial service have entered a normal, institutionalized and standardized track.

Five, build a supervision and guidance platform to improve the weak links of entrepreneurial services.

The Company has formulated the Work Plan of Clear and Unannounced Visits in the Year of Entrepreneurial Service, and set up the Leading Group of Clear and Unannounced Visits to supervise and guide all units in the company system around the implementation of various activities in the Year of Entrepreneurial Service, the style construction of headquarters, and the quality service, so as to effectively find and solve the outstanding problems in the company's institutional ethics and quality service, and strive to provide high-quality and efficient services for users of entrepreneurial service. Company leaders set an example, without saying hello, and went to grass-roots first-line stations and power supply stations to check the activities of various units.

Sixthly, we should create a characteristic innovation platform and highlight the "excellent project" of entrepreneurial service.

(1) Accurately grasp the key points and further promote the six "bright spots". First, ensure the electricity demand of major projects in the city, serve the local economic construction, closely track major projects in the city, speed up the construction of supporting power supply projects, and give a "green light" for the construction of key projects to expand domestic demand in the city, so that all major projects can use electricity as soon as possible and make good use of electricity; Second, pay close attention to the implementation of a new round of rural power grid expansion project construction and new rural electrification construction, and speed up the solution of the new pattern of "big service" with "stuck power supply" and highly coordinated single power supply door of county power grid; Sixth, take the form of an effective carrier, constantly promote the company's party building, corporate culture and team building, and form a benign interactive pattern of internal and external service brand building.

(2) Take the initiative to follow up and serve key livelihood projects. The company shall promptly formulate one-to-one follow-up service measures for account managers, keep in touch every week, and take the initiative to understand the progress of the project; Conduct monthly analysis, hold regular meetings to actively coordinate and solve the problems existing in the project, and supervise the implementation of the green channel.

Up to now, the company's account manager * * * contacted the customer by telephone 107 times and visited the customer on site 43 times. With the cooperation of relevant departments, four key livelihood projects such as Anhua Cobalt Co., Ltd., Shidong Magnetic Rare Earth Co., Ltd., Jiangxi Ruijin Changqing Cement Co., Ltd. and Shuinan j 19 plot low-rent housing were officially delivered in the shortest time. The reconstruction project of Xihe Bridge, the relocation of farmers in Zhangjiang New District and the overall relocation of the Municipal People's Hospital have completed the power transmission of infrastructure power projects, meeting the needs of customers for construction power.

Since the beginning of this year, in five renovation and demolition projects, such as the east extension of Hongqi Avenue, the renovation of dilapidated houses in Hongqi Village, Binjiang Park in the eastern suburb of Ganjiang Road and the renovation of dilapidated houses in the fourth phase of Binjiang, in order to cooperate with the demolition of power supply facilities and facilitate the majority of relocated households to handle electricity business, the company has taken the initiative to follow up, and adopted ways such as sending personnel to the demolition site to work and opening up green passages in the business hall to simplify business processes, improve work efficiency and provide maximum convenience for customers.

(3) Strengthen the safety management of customer's electricity consumption, and always pay attention to customer's safe electricity consumption. Through the "spring safety inspection" activity, we will comprehensively strengthen the rectification and supervision of customers' electricity safety hazards, establish "one person and one file" for high-risk and important customers, and master the electrical equipment, electrician management, safety hazards and emergency plans of high-risk and important customers in detail, so as to make the basic information of high-risk customers' electricity supply and consumption clear. Designate a special person to track the rectification of customers' potential safety hazards and give technical support and help to the problems encountered in the rectification process.

(4) Listen to the voice of customers and solicit suggestions extensively. Through the way of "going out, please come in", solicit opinions and suggestions extensively, consciously accept customer supervision, and conduct 25 visits; A community customer forum was held, and representatives from 65 communities attended the meeting; On April 24th, the "Year of Entrepreneurial Service" was held in the park to solicit opinions, communicate face to face with the general public and solicit customers' opinions on the spot. Company leaders also visited the event site to answer a series of power supply and demand questions raised by the public, distributed more than 1000 publicity materials, and solicited opinions and suggestions.

(5) Strengthen the construction of 95598 and build a comprehensive service platform. In order to facilitate customers to know the cause and situation of power failure in time after sudden failure, the company informed customers of the location, cause, influence range and expected recovery time of the failure within 5 minutes by sending SMS notification on the short message platform, which won customers' understanding and support, and avoided the congestion of 95598 hotline channel caused by traffic peak during the failure period and caused customers' dissatisfaction.

Leading comrades, entrepreneurship should be promoted and services endless. Power supply companies will take this meeting as an opportunity to learn from the good practices of their brother units, take more solid and effective measures, constantly strengthen the "four services", regard "customer satisfaction" as the only measure of service work, and strive to make new contributions to scientific and harmonious catching up and leaping forward.