UPS related information:
From 65438 to 0907, there was a great demand for private messengers and delivery services in the United States. In order to meet this demand, James E. ("Jim") Kathy ("Jim"), an enterprising 19-year-old young man, borrowed 100 dollars from a friend and established the American Messenger Company in Seattle, Washington. According to Jim, there were several express service companies in Seattle at that time, and he himself worked in some of them.
The original name is suitable for the business pursuit of the new company. After receiving the call from the base headquarters, in response, the messenger began to run errands, delivering packages, notes, luggage and food in restaurants. Most deliveries are made on foot, and the longer distance is by bike. At that time, there were few cars, and department stores still used horses and carriages to transport goods. Six years later, the American parcel delivery system was established.
Jim and his partner Claude Ryan run the company's service business in a humble office on the sidewalk. Jim's brother George and several other teenagers are messengers of the company. Despite the brutal competition, the company runs well, which is largely due to Jim Casey's strict principles-courtesy, honesty and reliability, all-weather service and low price. These principles still guide UPS today, and Jim summed it up as the following slogan: best service, lowest price.
19 19, the company first expanded to Oakland, California, and adopted the name of "United Parcel Service Company". The word "joint" implies that the company's operation in each city is part of the same organization, "package" indicates the characteristics of the business, and "service" indicates the content it provides.
1922, UPS acquired a company in Los Angeles, and its business was called "common carrier" service. Ordinary carrier service combines many characteristics and operating principles of retail store delivery service, and has characteristics that many other private carriers and even parcel post did not have at that time.
The notable features of ordinary carrier services include daily automatic receiving telephone calls, acceptance of checks by cash on delivery shippers, extra delivery attempts, automatic return of undeliverable packages and simplified weekly payment records. Perhaps the most important feature of UPS is that it can provide a wide range of services at a price comparable to parcel post.
UPS was one of the few companies in the United States that provided general carrier services at that time. The decision to acquire a small company and continue the public carrier service will affect the development of UPS in the next few years.
1924, UPS first introduced another technological innovation that will shape its future: the first conveyor belt system for handling parcels. Although the general carrier service was initially limited to a small area near Los Angeles to 1927, it has expanded to an area 125 miles away from downtown Fiona Fang. At the same time, UPS's retail delivery service has been extended to all major cities along the Pacific coast of the United States.
After a period of history, UPS has become a global distribution expert. In UPS, global distribution includes not only managing the delivery of goods, but also managing the information and capital flow accompanying goods.
More and more UPS customers require the use of this special technology, which eventually led to the formation of UPS supply chain solutions business department. UPS Supply Chain Solutions Business Department is a streamlined organization that provides customers with logistics, global freight, financial services, mail services and consulting to improve their business performance and improve their global supply chain.
UPS supply chain solutions are provided by UPS Capital Company, UPS Logistics Group, UPS Freight Service Company, UPS Mail Business Innovation Company and UPS Consulting Company.
July 27, 2005, Beijing-The Organizing Committee of the 29th Olympic Games (BOCOG) announced today that UPS was selected as the sponsor of logistics and express service for the Beijing 2008 Olympic Games.
The news was announced by Wang Wei, Executive Vice President and Secretary General, and Ken Torok, President of UPS Asia Pacific, at the signing ceremony with UPS today.
As a sponsor of the Beijing 2008 Olympic Games, UPS will provide BOCOG with all-round logistics consulting services and assist BOCOG in planning and implementing the logistics operation plan for the 2008 Beijing Olympic Games. During the Olympic Games, UPS will also provide express service to all designated locations in BOCOG.
UPS was established in Seattle, Washington on August 28th, 1907.
Global headquarters: Atlanta, California, USA
World wide web site: www.ups.com.
Chairman and CEO: Michael Eskew
Revenue in 2004: USD 36.6 billion.
Number of employees: 407,200 worldwide (348,400 in the United States; International 58,800)
Parcel service
Delivery in 2004: 3.6 billion packages and documents
Daily delivery volume: 1465438+ millions of packages and documents.
Daily air traffic in the United States: 265,438+million packages and documents.
Daily international delivery: 6.5438+0.4 million packages and documents.
Service area: more than 200 countries and regions; Every address in North America and Europe
Number of customers: 7.9 million per day (6,543.8+800,000 for goods taking and 6,654.38+800,000 for goods delivery).
Ups. com:www.UPS.com has 6.5438+0.45 million hits every day, including an average of 6.5438+million online tracking requests every day.
Service outlets: 4,200 UPS stores; UPS stores 1, 500 (global); 1 1,000 UPS service centers; 17000 authorized service point; 40,000 UPS drop boxes.
Operating mechanism: 1, 748
Transport fleet: 88,000 parcel carriers, covered trucks, tractors and motorcycles.
UPS jet fleet: 269; The ninth largest airline in the world.
Number of aircraft leased: 305
JAL segment: domestic: 1, 071; International: 767
Number of airports served: domestic: 400; International: 377
FedEx related information:
FedEx: FedEx
Founded in April of 1973, the innovative express concept discovered by FedEx quickly swept across the United States. At the same time, customers who use this original service will soon begin to seek support and services overseas.
Back in the 1980s, the manufacturing base gradually shifted from developed countries to developing countries. FedEx, as the first company to realize this trend, began to expand globally on a large scale to cope with the increasingly fierce international competition and challenges, and companies in the Asia-Pacific region came into being.
In the late 1980s, FedEx achieved a far-reaching goal. FedEx acquired Flying Tiger Airlines (an air cargo company founded in the 1940s) on 1989. With this single move, FedEx won the route rights of Flying Tiger Airlines in 2/kloc-0 countries and regions in Asia, thus gaining a firm foothold in the fastest growing region in the world.
1992, the company's regional headquarters moved from Honolulu to Hong Kong. Moving the company's operation center to the center of economic activities shows that the company attaches great importance to this aspect.
FedEx has always attached great importance to its business expansion and strategic development in the Asia-Pacific region. 1995, FedEx purchased the route right between China and the United States, and began to take charge of the express transportation service between China and the United States by special cargo planes piloted by FedEx pilots. 1in March, 1996, FedEx became the only American express transportation company to fly directly to China. At present, FedEx has 10 flights between China and the United States every week.
1In September, 1995, FedEx established the first Asia-Pacific operation center in subic bay, Philippines, and provided all-round Asian next-day delivery service through its Asian one-day network. According to the innovative operation concept of "central radiation" successfully operated by the company in the United States, the Asia-Pacific operation center has now connected Asia 18 major economic and financial centers.
FedEx currently has nearly 8,600 employees in 32 countries and regions in the Asia-Pacific region. The company's Asia-Pacific headquarters is located in Hong Kong, with regional headquarters in Shanghai, Tokyo and Singapore.
As the backbone of FedEx Group, FedEx covers 90% of the global gross national product and can provide door-to-door international express service within 24 to 48 hours. The company's unparalleled route rights and infrastructure make it the largest express delivery company in the world, providing fast, reliable and timely express transportation services to 220 countries and regions. FedEx delivers more than 3.2 million packages every working day, with more than 65,438+038,000 employees, 50,000 delivery points, 6,765,438+0 aircraft and 465,438+0,000 vehicles worldwide. Through FedEx's FedEx Ship Manager and FedEx Ship Manager software, the company maintains close electronic communication with more than 65,438 million customers around the world.
Service advantages of FedEx:
There are more than 50,000 delivery points around the world.
Transport your goods to all parts of the world through the world's largest freight fleet and flights.
Provide real-time package tracking service
Help you improve productivity, create value for customers and gain time advantage in the competition.
FedEx Headquarters: Global:
Asia:
Canada:
Europe:
Latin America: Memphis, Tennessee, USA
Hong Kong, China
Toronto, Ontario
Brussels, Belgium
Miami, Florida USA
Person in charge: David J. Bronczek, President and CEO.
Established in 197 1 year, 17 April 1973, and started continuous operation.
Service scope: 220 countries and regions
Number of employees: about138,000 employees worldwide.
Transportation capacity: about 3.2 million packages and more than 6 million pounds of goods per working day.
Fleet: 67 1 aircraft, including:
Airbus A300-600: 44
Airbus A3 10-200/300: 59
Atr 72: 2
ATR 42: 29
Boeing 727- 100: 19
Boeing 727-200: 94
Boeing DC10-10: 31.
Boeing DC 10-30: 17
Boeing MD 10- 10: 35.
Boeing MD 10-30: 5
Boeing MD 1 1: 57.
Cisna 208a: 10。
Cisna 208B: 246。
Fokker F-27: 23
Ground transportation: There are about 465,438+0,000 special trucks.
DHL related information
DHL: The name DHL comes from the initials of the founders' surnames of three companies, namely Adrian Dalsey, Larry Hillblom and Robert Lynn.
1969, neil armstrong took a great first step on the moon, and a few months later, the three partners also took a small step together, which will have a far-reaching impact on the business operation mode all over the world.
At the beginning, the founders flew between San Francisco and Honolulu and personally delivered the cargo documents, so that the goods could be cleared before arrival, thus greatly shortening the waiting time at the port.
Insist on saving wealth for customers
With this concept, a new industry was born: international air express, which transports documents and goods quickly by plane.
DHL's network began to expand at an alarming rate. It keeps pushing westward, from Hawaii to the Far East and the Pacific Rim, and then to the Middle East, Africa and Europe. By the end of 1988, the number of countries served by DHL had expanded to 170, with more than 16000 employees.
At the beginning of 2002, Deutsche Post Global Network became the main shareholder of DHL. By the end of 2002, 100% DHL was owned by Deutsche Post Global Network.
In 2003, Deutsche Post Global Network integrated all its express delivery and logistics businesses into a single brand: DHL. From June 5438 to February 2005, Deutsche Post Global Network acquired Exel, further consolidating the brand of DHL. The professional services of the integrated DHL come from several companies acquired by Deutsche Post Global Network. The following is only a partial list:
Excel: When Deutsche Post Global Network acquired Exel in June 5438+February 2005, Exel had about 1 1000 employees in 35 countries around the world. Exel's main business is to provide transportation and logistics solutions for important customers.
Deutsche Post Europe Express: 1997 started operation. Through its own growth and investment in first-class European companies, its parcel and express service network covers more than 20 countries and has become the market leader of European business customers.
Dansha: Founded in 18 15 and headquartered in Basel, Switzerland, it was acquired by Deutsche Post Global Network in 2000. Dansha is a global air cargo leader, ranking second in the shipping market. Dansha's services also include land transportation and supply chain management.
International air express company: the largest air freight forwarder in the United States, 200 1 integrated into Danxia Group.
DHL International Air Express Co., Ltd. was formally established in Beijing on 1986 1 February1. The two parties to the joint venture are China Foreign Trade and Transportation Group Corporation and DHL International Air Express Company, with each party holding half of the shares. The joint venture company has successfully combined DHL's rich experience as a leader in the international express delivery industry with Sinotrans's operational advantages in China's foreign trade and transportation market to provide air express service for major cities in China.
Since the establishment of the company, with the rapid economic growth in China, DHL has also achieved impressive results, with an average annual growth rate of 40% and a turnover of 60 times. At present, DHL has established the largest joint venture express service network in China. It has 56 branches and 163 office facilities, covering 3 18 major cities in China. At present, DHL has firmly occupied the leading position in China air express industry, with a market share of 37% in China.
Danshahai Air Transport established its first representative office in China on 199 1, and formally established a joint venture company with Chinese partners on 1998, namely Dansha Zhongfu Freight Forwarding Co., Ltd., and obtained the first-class international freight forwarding license in the same year, becoming the first foreign-funded logistics enterprise to obtain this qualification.
After more than ten years' efforts, by the end of 2003, the company has developed into a large-scale foreign-funded logistics enterprise with more than 550 employees and 18 branches all over the country. In 2003, the company's annual turnover exceeded1600 million yuan. The company's business scope covers air transportation, sea transportation, warehousing management, supply chain management, engineering transportation, e-commerce and international trade. , to provide customers with comprehensive one-stop logistics management services.
Sentaifei Freight Co., Ltd. is a Sino-foreign joint venture registered in China, which specializes in providing supply chain services. Its controlling stake is owned by Deutsche Post World Network (DPWN), and DPWN also owns the controlling stake of DHL, a global express delivery organization, and the famous trademark 100%. In China, Sentaifei Freight Co., Ltd. operates under the trademark of DHL Solutions, which fully embodies the controlling right of DHL to the company, and provides quality services to domestic and foreign customers by using DHL's rich customer service experience and supply chain service expertise. Headquartered in Beijing, the company has two branches and 16 distribution centers in China.
Employees-over 285,000 people
Office location-about 6500
Transshipment centers, warehouses and docks-more than 450
Port -240
Aircraft -420
Work vehicles-76,200 vehicles
More than 220 countries and regions
Number of pieces per year-over1500 million.
Covered destination-120,000
UPS, FedEx and DHL are the three largest express delivery companies in the world.
According to the Asian Wall Street Journal, DHL, FedEx and United Parcel Service are the three largest express delivery giants in the world.
Not satisfied with delivering parts and finished products to factories in China and foreign buyers respectively, they are looking farther and farther: if they can help manufacturers in China manage more and more complex supply chains, it will save them time and money, which will be a greater development opportunity.
Express industry expands to supply chain service.
With the increasing complexity of China's export products, domestic manufacturers are also trying to solve the supply problem and try to avoid shortage or backlog. The increasingly fierce competition means that factories have to improve production efficiency and benefit, which has opened up a promising outsourcing logistics service market for logistics enterprises in China. Consultants of McKinsey & Company predict that the total size of this market can reach $84 billion at present and will more than double by 20 10.
Bond Express, United Parcel Service and DHL have already played such a role in other regional markets. Indeed, with the rapid growth of air express business in the American market, ground express service companies have expanded. These three companies undertake the daily supply chain service needs-integrating goods, managing warehousing, executing orders, etc. As their future development field.
Jordan, head of Asia business development department of UPS Supply Chain Solutions, said that improving customers' supply chain is a bigger problem than quickly transporting goods from one place to another.
For example, in the manufacturing centers in the south of China and the industrial zones near Guangzhou, UPS now controls more than 92,900 square meters of storage space for customers, helping them manage their inventory.
In a warehouse in the suburb of UPS Shanghai, the electric forklift is quietly shuttling between four-story steel frames, which are filled with data storage equipment boards imported from Thailand and large bags of glass fibers imported from Belgium. NicoleWang, the site manager, said that she was responsible for transporting up to 4? 000 boxes of components. Molex doesn't need to participate in arranging delivery, just inform Wang that the goods will arrive at the warehouse, and if the transport documents are incomplete, check them.
Jordan said that this model gives people a good feeling, and no company wants to occupy more space than it needs.
The business of the three major express delivery companies in China has grown rapidly.
DHL, a subsidiary of DeutschePostWorldNet in Germany, estimates that their customers can save 10%-20% of the distribution cost after handing over the supply chain management to them. At present, the business of storing emergency spare parts for customers and checking the defective products rejected by buyers has been carried out. DHL is also authorized to repair damaged goods for customers, and the scale of this business is getting bigger and bigger.
Mahlon, CEO of Asia-America Express Business Department of DHL, said that these businesses do not contribute much to the company's profits, but they can create more value and strengthen the relationship between the company and customers. At present, the company has an operation center in Hong Kong, and plans to expand its supply chain business next year, and build three new logistics centers and 16 storage places in Chinese mainland for parts storage.
The three major express delivery companies are promoting their core business in China while promoting their logistics business. All three companies are reluctant to disclose their financial performance in China, but they all say that their business in China is growing rapidly. Last month, after China and the United States signed an air service agreement, FedEx was allowed to double the number of flights in China and UPS was allowed to triple.
The three major express delivery companies also have a strong competitor, TNT.
TNT Group is the world's leading provider of logistics, express delivery and postal services. The Group has 65,438+0,665,438+0,000 employees in 63 countries, covering more than 200 countries and regions. TNT provides its customers with comprehensive business solutions, including direct mail solutions, door-to-door express service and supply chain management. TNT's services cover automobiles, electronics, consumer goods, public utilities and communications, printing and media. As one of the Fortune 500 companies in the world, TNT Group is headquartered in the Netherlands and listed on the Amsterdam, new york, London and Frankfurt stock exchanges. In 2004, the group's sales revenue was 654.38 billion euros.
TNT Express has the leading air and land distribution system in Europe, providing customers in more than 200 countries around the world with the fastest and reliable door-to-door express service. TNT Express handles 654.38+87 million pieces of goods every year.
TNT Logistics is the leading logistics supplier in the world. It designs, implements and operates complex supply chain solutions for national, regional or global large and medium-sized enterprises. Its freight management department uses the international network to provide customers with air and sea services. TNT logistics realizes the optimization, integration and visualization of supply chain with cutting-edge technology. TNT logistics covers automobiles, tires, electronics, consumer goods, public utilities and communications, printing and media.
As one of TNT's brands, TNT Post, with a history of more than 200 years, is a leader in the global postal market. It has a postal network in seven European countries and handles more than 7 billion mails every year.
TNT China is a branch of TNT Group in China. By integrating express delivery, logistics and direct selling business departments, TNT provides customers with integrated business solutions from door-to-door express delivery service to integrated supply chain management and direct selling service. At present, TNT has more than 65,438+000 operating facilities, more than 4,500 employees and more than 2,000 service outlets in China, covering 600 cities in China. TNT China has seven international ports-Beijing, Shanghai, Guangzhou, Dalian, Hangzhou, Xiamen and Shenzhen.
TNT has become the largest third-party automobile logistics supplier in China through its joint venture with Shanghai Automotive Industry Corporation-Anji Tiandi Automobile Logistics Co., Ltd.
In the past six years, TNT has maintained an average annual revenue growth of 23% and business growth of 30% in the China market, but the performance of its global competitors UPS, DHL and FedEx is even more commendable: UPS's business growth rate in China has remained above 35% for several years in a row, and UPS announced that it will obtain direct control of the international express delivery business in China's largest and most important commercial center city before the end of 2005, and it will be able to provide services to the mainland at that time.
As the first professional express delivery company to enter the China market, DHL has an average annual growth rate of 40%, and its market share in China has reached 36%.