2. To confirm whether the COM 1 port can communicate normally, you can short 23 pins and test whether the serial port is OK with a serial port tool (such as ComMax or Win's own super terminal).
3. Confirm whether the programming cable is in good condition.
4. Is the serial port parameter setting in the programming software consistent with the inherent setting of PLC (mainly the baud rate is generally 9600)?
5. Is there a password prompt during reading?