Event details
"My son and I both drank." 2065438+01On the afternoon of July 20th, Mr. Li bought three bottles of Nongfu Spring in a private supermarket near Xinhua Street in Tongzhou District. While drinking water, his 10-year-old son found several "bugs" lurking on the bottle cap.
"I twisted it with my hand and found it a bit like an egg." Mr. Li said.
The reporter saw that the production date of the "problem water" purchased by Mr. Li was 20 1 1. The "bug" in the bottle cap is light yellow, the size of a grain of rice, and it may be an egg. Due to the long opening time, several of them have already dried up.
Mr. Li said that after discovering that there was a problem with the water, the supermarket owner contacted the salesman of Nongfu Spring manufacturer. The salesman of the manufacturer and Mr. Li opened several bottles in succession, but I didn't expect that the same problem was found in several bottle caps.
"A bottle of three, or their salesman unscrewed it himself." Mr. Li said with some anger.
"Now that I think about it, it's really disgusting. I didn't expect such a big brand to have this problem. We dare not drink any more. " Mr. Li said that because his son has some "drooping children" after drinking water, he hopes that the manufacturer can take the children to do relevant inspections and compensate them accordingly.
Event follow-up
For this phenomenon, the salesman of Nongfu Spring said that he had worked for five or six years and had never encountered such a situation. He reported to the company yesterday afternoon, and we still have to wait for a reply.
On the evening of 2011July, the reporter contacted manager Wang, who is responsible for the sales of Nongfu Spring Company in Beijing.
Manager Wang said that he had reported the bug found in the water bottle to the head office.
Image from Sohu News
"Our production line must be sterile." Manager Wang said that it can be preliminarily confirmed that the insects in the bottle are caused by intermediate storage and transportation.
Manager Wang said that the company had removed hundreds of boxes of Nongfu Spring in Tongzhou and tested the defective products, and then the company would handle the incident in strict accordance with the Food Safety Law.
Plagiarism incident
The "plagiarism" incident in Nongfu Spring continued to escalate. Following the statement "intended to protect the rights and interests of consumers in China" issued on June 20 1 10, Nongfu Spring accused its Lidi vitamin water (hereinafter referred to as Lidi) Coca-Cola.
Nongfu Spring denied that Power Emperor had the problem of packaging infringement, and thought that Coca-Cola suddenly accused of "infringement" nearly one year after Power Emperor went public, because Power Emperor was well received by the market, and the sales of Coolex vitamin water (hereinafter referred to as Coolex) were bleak. In this regard, Zhai Meng, director of the Public Affairs and Communication Department of Coca-Cola Greater China, stressed in an interview that the unique packaging and decoration of well-known goods are protected by law, and accused Nongfu Spring of repeatedly stealing concepts.
Quality event
In March of 20 13, in less than 20 days, Nongfu Spring was exposed to the news of drinking black unidentified objects, brown floating objects and "garbage besieged the city in the water source". Known as the "porter of nature", Nongfu Spring has fallen into the "quality gate" one after another.
Black unidentified objects in the water of Nongfu Spring.
In the early days of 20 13 and 20 15, some consumers complained that there were black unidentified objects in Nongfu Spring water. On March 8, 20 13, Ms. Li complained that her company bought 380ml of natural water from Nongfu Spring for drinking, and there were many black unidentified objects in the unopened bottle. After discovering the black unidentified objects in these waters, Ms. Li contacted Nongfu Spring, but Nongfu Spring insisted that the products were qualified, which made her very angry and did not answer the question of what the black unidentified objects were.
Garbage is everywhere under the Hujialing factory of Nongfu Spring.
In this regard, Nongfu Spring 201March 15 issued a statement through its official Weibo, saying that some consumers reported that some bottled water produced by Nongfu Spring Danjiangkou Factory had fine sediments. After being informed, Nongfu Spring sent the products to a third-party authoritative testing institution, and the test results showed that the safety indicators met the national standards.
Nongfu Spring also said that if consumers still have questions about this, they will replace it for free.
Brown-red floating objects in Nongfu Spring
Following March 20 13 15, the media exposed another "quality gate" of Nongfu Spring. 20 13 On March 22nd, a consumer from Ningxia, Mr. Wang, bought a 550ml bottle of Nongfu Spring on 20 1 1. When he was about to open the bottle the next day, he suddenly found that there were many brown-red floating objects in the bottle, and the water looked a little muddy.
Danjiangkou water source "garbage besieged city"?
On March 25th, 20 13, after field investigation, it was found that the amazing pollution of Nongfu Spring was hidden behind the scenic Danjiangkou Reservoir. Water around the water intake point of Nongfu Spring
Map of pollution around Hujialing factory in Nongfu Spring
On the shore of the field, people feel that they have strayed into a landfill. However, Nongfu Spring uses incineration to treat these wastes, and the impact on water quality after incineration is inevitably worrying. However, the staff of Nongfu Spring Factory said that domestic garbage has little impact on water quality, just like "there are grains of sand in the rice".
On the evening of March 25th, 20 13, Nongfu Spring released the Notes on the Sundries on the Bank of Danjiangkou through its official Weibo.
The eastern leaf drinks of Nongfu Spring have different colors.
Wang Hai, the "first person in counterfeiting in China", said that according to consumer information, Nongfu Spring's "Oriental Leaf Seasoned Oolong Tea Beverage" has different colors on different factory dates. The darkest color is May 20th12, the lightest is June 20th121,and the middle is April 20th12. This has to make consumers feel puzzled. Are these flavored oolong tea drinks completely sealed with the same product standard safe?
According to reports, this "Oriental Leaf Tea Beverage" launched by Nongfu Spring is naturally extracted from tea. The color of tea soup comes from the natural ingredients of tea, which will change due to the external influence of time. This is a normal natural phenomenon and does not affect consumers' drinking. "So if the color of this tea is light, it will get darker after a while?" "Yes" the insider gave a positive answer.
Experts in the field of nutrition said: "Tea polyphenols and tea pigments are easily oxidized in the air. If tea leaves bubble out, they will be cut off from oxygen quickly. Generally speaking, this kind of tea is less likely to go deep. " Results The expert's answer was quite different from the explanation of Nongfu Spring staff that "this kind of tea will turn black after a period of time".
Tea polyphenols, also known as tea tannins or tea tannins, are the general name of polyphenols in tea, one of the main components that form the color and fragrance of tea, and one of the main components with health care function in tea. Because of its unique anti-radiation, anti-aging, cancer cell inhibition, disinfection and other effects, it is highly respected and can be described as the essence of tea.
According to the relevant provisions of the Product Quality Law, if the ingredients contained in the product cannot meet the labeling standards, the regulatory authorities shall order the producers to make corrections. At the same time, all similar products being sold should be removed from the shelves. [5]
"Standard Gate" Event
Trapped in the "standard door"
Nongfu Spring is trapped in the "standard door" and is questioned that the standard of drinking water is not as good as tap water. Today, Nongfu Spring made a "fierce" response in its official Weibo, not only claiming that the quality of its products is always higher than any existing national drinking water standard, but also far superior to the current tap water standard. It also pointed out that a series of reports about Nongfu Spring were deliberately planned by China Resources Ipoh, a state-controlled drinking water company.
Trapped in the "standard door"
Earlier, according to media reports, as a well-known drinking water brand in China, the product standards of Nongfu Spring were not strict. The product standard currently implemented by Nongfu Spring is DB33/383-2005 Bottled Drinking Natural Water, which is the standard of Zhejiang, but Nongfu Spring is produced and sold in Guangdong.
According to the International Finance News reported on April 9, Nongfu Spring adopted the "DB33/383-2005" standard in the water sources of Lvwan Lake in Guangdong, Qiandao Lake in Zhejiang and Danjiangkou in Hubei, which is the local standard in Zhejiang. But strangely, Guangdong also has its own standards for drinking natural water, but the products from Lvwan Lake in Guangdong did not adopt this standard, and still adopted the Zhejiang standard with lower water quality requirements.
According to the Measures for the Administration of Local Standards for Food Safety, food production enterprises in Guangdong Province should conduct production according to local standards in Guangdong Province. In addition, compared with the old Zhejiang standard and Guangdong standard, the standard relaxes the requirements for the content of some harmful substances and allows the existence of molds and yeasts, among which harmful strains may have an impact on human health.
Vanguard Ipoh Planning
After falling into the "standard door", Nongfu Spring has remained silent. Today, it is finally solemnly declared in its official Weibo that the quality of natural aquatic products used by Nongfu Spring is always higher than any existing drinking water standard in China, far superior to the current tap water standard. The contents of arsenic and cadmium in Nongfu Spring products are below the detection limit, and the contents are too low to be detected. Neither mold nor yeast can be detected.
In addition, Nongfu Spring also pointed its finger at China Resources Ipoh. Nongfu Spring pointed out in the statement that a series of reports about Nongfu Spring were deliberately planned, and behind the scenes was China Resources Ipoh, a state-controlled drinking water company.
Nongfu Spring listed a series of "criminal evidence" of Ipoh, and said, "As a state-controlled drinking water enterprise, it is regrettable to use people's panic about food safety and environmental pollution as a marketing tool to achieve the purpose of cracking down on competitors and expanding market share." Nongfu Spring also invited TV, newspapers, online media and consumers to conduct a comprehensive on-the-spot investigation and supervision on the water source, production technology and product quality of Nongfu Spring, with no less than 5,000 people invited.
Limit of harmful substances
It is understood that the production standard of Nongfu Spring is the Zhejiang standard DB33/383-2005 which Nongfu Spring participated in. However, Zhou Xiaolin, director of the Food Supervision and Administration Department of Zhejiang Quality Supervision Bureau, was quoted by the media yesterday as saying that the matter was rehabilitated.
According to the report, Zhou Xiaolin presented three documents to the reporter: the national standard GB19298-2003 for Hygienic Standard for Drinking Water in Bottles (Barrels); Zhejiang Standard DB33/383-2005; Guangdong provincial standard DBS 44/001-2011. Zhou Xiaolin said that the microbial indicators in these three standards are exactly the same: the total number of colonies is 50, the coliform group is 3, and the mold and yeast are 10, so no pathogenic bacteria can be detected. The report also said that after the promulgation of national standard GB 19298-2003, local standards were more stringent than national standards.
However, according to the report of Beijing Times 1 1, the reporter found that the national standard "Hygienic Standard for Drinking Water in Bottles (Barrels)" (GB 19298-2003) was formulated in 2003. However, on June 5438+1October 2008 17 and September 28, 2008, the National Standardization Committee issued two revision orders, which revised the turbidity, arsenic, cadmium and total α radioactivity standards in the standard and increased the bromate limit standard. It is understood that arsenic and cadmium are recognized as harmful substances. After the revision, the above five standards are more stringent than before. The revised hygienic standard for drinking water in bottles (barrels) is stricter than that in Zhejiang.
"Quality Gate" is frequent.
Public trust. The com financial channel noticed that before the standard gate, Nongfu Spring, known as the "porter of nature", fell into the "quality gate" one after another, and was exposed to news such as black unidentified objects, brown floating objects and "garbage besieged the city in the water source".
A website in the south reported that there were black unidentified objects in Nongfu Spring water. In this regard, Nongfu Spring responded that bottled water containing natural mineral elements is sometimes affected by temperature difference during transportation and storage, and mineral salts are precipitated, which does not affect drinking.
According to China Broadcasting Network, some consumers complained that there were many brown-red floating objects in Nongfu Spring bottles. The dealer replied that he bought the goods from Danjiangkou factory in Hubei province and didn't take the problem samples. The result of factory test shows that the brown-red unknown substance is caused by mineral precipitation, and the water can be drunk normally. Zhong Xiaoxiao, director of the president's office of Nongfu Spring, also insisted in an interview that there was absolutely no problem in the production process of Nongfu Spring.
A website in the south reported the water pollution in Danjiangkou, Nongfu Spring. It is reported that the waterfront around the water intake point of Nongfu Spring is full of all kinds of domestic garbage, including a large number of suspected medical waste medicine bottles, which seems to be a "garbage siege". In this regard, Nongfu Spring responded that the untidy area reported by the media is about 1.4km downstream of its water intake, which has no impact on the water quality of the water intake. In addition, the source water of Nongfu Spring water intake meets the Quality Requirements of Natural Source Water in Bottled Drinking Natural Water (DB33/383-2005).
Standard gate event
Nongfu Spring was exposed to retrogression in product standards. On the 9th, an insider said in an interview that the production standard of bottled water in Nongfu Spring is not as good as tap water.
The standard is not as good as tap water
"Regarding drinking water, the national standard GB5749" Standard for Drinking Water "should be the lowest among all standards in China." An expert in the field of drinking water told reporters that drinking water "refers to tap water, which is the most basic standard of drinking water." The standard for enterprises to produce bottled water should be at least equal to or stricter than this standard, especially in the indicators of heavy metals and harmful substances. "
However, the reporter found yesterday that the drinking natural water of Nongfu Spring was "DB33/383-2005 bottled drinking natural water" in Zhejiang. Comparing the two standards, it is found that the limit of harmful substances in the standards implemented by Nongfu Spring is even looser than tap water. According to the requirements of the National Hygienic Standard for Drinking Water, the contents of arsenic and selenium should be less than (or equal to) 0.0 1mg/L, while the standard for bottled drinking natural water in Zhejiang is less than (or equal to) 0.05 mg/L. As for the limit of cadmium, the former should be less than (or equal to) 0.005mg/L and the latter should be less than (or equal to).
Participated in the formulation of new standards.
It is worth mentioning that the drafting unit of Zhejiang DB33/383-2005 implemented by Nongfu Spring is only a drinking water production enterprise in Nongfu Spring. According to this standard, the drafters are Zhejiang Fiona Fang Testing Group Co., Ltd., Zhejiang Center for Disease Control and Prevention, Zhejiang Fair Testing Center Co., Ltd. and Nongfu Spring Co., Ltd. In the Guangdong "DB44/ 1 16-2000" standard, three drinking water and beverage enterprises participated in the formulation.
In fact, the current local standard in Zhejiang is not only far less than the national drinking water standard, but also slightly lower than the previous standard in Zhejiang. For example, in the 2002 standard, the cadmium index was ≤0.005mg/L, and now the standard is twice as relaxed as the old standard. In terms of microbial detection, in 2002, the requirement for detection of mold and yeast in finished water was "no detection", but in 2005, it was changed to "mold ≤ 10cfu/ml and yeast ≤ 10cfu/ml".
For the above questions, the reporter contacted Nongfu Spring yesterday, but until the deadline, Nongfu Spring did not reply to the interview outline sent in the past.
Guangdong Zhejiang standard
In fact, the production standard of Nongfu Spring has been questioned by the media. Yesterday, it was reported that the local standard for drinking natural water in Guangdong was DB44/ 1 16-2000, while the product standard shown on the packaging of Nongfu Spring, which originated in Lvwan Lake, the source of Guangdong Province, was DB33/383, which is still the local standard in Zhejiang. According to the Measures for the Administration of Local Food Safety Standards promulgated by the Ministry of Health on 20 1 1, food producers and operators shall organize production and operation according to the local food safety standards where the production enterprises are located. Therefore, this practice of Nongfu Spring is illegal.
If the standards of Guangdong Province and Zhejiang Province are carefully compared, it is not difficult to find that among many important water quality standards, such as cadmium, arsenic, chromium and the total number of colonies, the allowable content of Zhejiang standard is at least twice as high as that of Guangdong standard. For fungi such as mold and yeast, Zhejiang standard tolerates their existence, while Guangdong standard "cannot be detected". [6]
Bombard China Resources Ipoh
[7] Nongfu Spring is frequently exposed negatively, and it is accused that the production standard of bottled water is not as good as tap water, and the custom standard allows mold to exist. Nongfu Spring issued another statement this evening, citing three evidences to bombard the state-owned enterprise China Resources Ipoh, saying that China Resources Ipoh, as a state-owned holding company and a listed company, should dare to recognize it, not dare to do it.
China Resources Ipoh responded last night that it had never participated in the practices mentioned in Nongfu Spring's statement in any way. China Resources Ipoh accused Nongfu Spring of using the media to divert public attention and transferring its own crisis to its competitors, and said it reserved all the rights to take legal action against Nongfu Spring.
Today, the "quality storm" of Nongfu Spring continues to ferment. Nongfu Spring first issued a statement denying that "the implementation standard is not as good as the tap water standard", saying that the quality is much higher than the current national standard.
In response to the statement made by China Resources Ipoh yesterday, Nongfu Spring replied again this evening, citing three discredited evidences pointing directly at China Resources Ipoh, questioning whether China Resources Ipoh has the courage to admit it, and clearly saying "about the war": Please ask China Resources Ipoh to show the courage to face the mistake.
The following is the official statement of Nongfu Spring:
@ Nongfu Spring Official Weibo: Nongfu Spring's reply to the statement of China Resources Ipoh: China Resources Ipoh issued a statement saying that "our company has never participated in the practices mentioned in the statement of Nongfu Spring in any way". We believe that China Resources Ipoh, as a state-owned holding company and a listed company, should dare to admit what it has done and safeguard the moral bottom line of the enterprise in people's minds. Have no courage to do or admit it.