The slogan of golden key organization is: "benefit others first, then benefit yourself;" Extreme concern, satisfaction and surprise. Find the joy of life in the guests' surprises. "For Chinese and foreign business tourists," Golden Key "is the general agent of comprehensive services inside and outside the hotel, a person who can be trusted during the journey, a loyal friend full of friendship, a person who solves troubles and an expert in personalized service.
"Golden Key" provides a wide range of services: providing guests with the latest popular information, current affairs information and information about holding various activities in the city, and buying tickets for opera houses or football matches for guests; Make plans for group meetings to meet the individual needs of guests, including arranging formal dinners; Design itineraries for some big companies; Take care of the guest's children; You can even send goldfish for guests to friends on the other side of the world.
In some big cities in China, the services entrusted by golden key institutions are often located in the lobby of hotels. In addition to managing and coordinating the work of porters and doormen, they are also responsible for other concierge services. In the blueprint of "Golden Key of China Hotel", there is always a clear goal: to make China's tourist hotel industry in line with the international standards, and at the same time to erect a brand internationally, which proves that "China's tourist hotel service is of high quality".