How to solve disputes about consumers: negotiate with operators? After consumers buy goods, they find that the quality of the goods is unqualified; Or when receiving services, they are not satisfied with the service quality and attitude. At this time, you can negotiate with the store on the spot or afterwards, explain the situation, provide evidence, show your attitude, and put forward specific and reasonable requirements on the premise that the store admits the facts, so as to promote the timely settlement of disputes.
Legal basis:
Article 10 of China Tourist Hotel Industry Code
The hotel should clearly indicate the room price and settlement method of accommodation time in a prominent position in the lobby, or confirm that the above information has been informed to the guests in an appropriate way.
Article 11
According to the regulations of the state, if a hotel charges room, catering, laundry, telephone and other service fees, it shall clearly mark the price on the room rate table or related service price list.