Psychological quality requires stability. First, 120? Most of the dispatchers in the command center come from clinical nurses, and they have great differences in working ability and working methods. In the past, the dispatchers in these 120 command centers only had to follow the doctor's advice to complete the corresponding operations, but now they need the dispatchers to be able to command and handle independently according to the information disclosed by the caller on the phone. 120? The psychological quality of the dispatcher in the command center should be stable first; Second, 120? The dispatcher of the command center must make an accurate judgment on the distress information in his work. First aid is to seize the opportunity, and the patient's life may be in danger for one more minute. Therefore, the dispatcher must be able to make timely and effective judgments and do a good job in emergency rescue. But the rescuers must be in a state of tension, which requires 120? Command center dispatch? Can the staff have a stable psychological quality and get effective information from the help phone steadily instead of being asked for help? Driven by the nervousness of the staff, the best first-aid machines have been delayed. ? Higher professional quality requirements 120 The dispatcher in the command center should have higher professional quality, including first aid? Effective information extraction ability, etc. Only when 120 command center dispatcher can have the above professional qualities? First aid work can be effectively carried out. ? Must have a strong sense of responsibility? The success of first aid work is inseparable from mobilizing the sense of responsibility of personnel. First aid work for patients. Mobilization personnel should actively establish the concept of "every inch is life" and maintain a high sense of responsibility. Only the mobilized personnel have a high sense of responsibility can they not be distracted and careless in their work, which will lead to mistakes in first aid work and lose a life. So, 120? Among the basic qualities that a dispatcher in a command center must possess, the values of love and dedication, patient-centered and high sense of responsibility are very important.