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Japan Kao Company's Action Guide
Kao has formulated Kao's code of conduct for enterprises, and vowed not to take actions that violate moral values in pursuit of profits. Every management and employee of Kao Group takes this "Kao Enterprise Code of Conduct" as the code of conduct.

Basic spirit

Taking "morality as the foundation of action" and "abiding by discipline and law" as the basic spirit, we will take just actions according to our conscience and strive to become a clean and honest "moral enterprise" and win wide public support.

Don't violate the moral standards formulated in Kao's code of conduct for the pursuit of interests.

Even within the scope permitted by law, the most honest behavior should be taken.

Never allow illegal or unethical behavior, even if the motive is "safeguarding the interests of the company" or under the instructions of the boss.

Don't turn a blind eye to violations of laws and ethics or other suspected acts, and immediately notify your boss, legal department or management Committee.

The company protects the privacy of informers. The announcer will not suffer from the notice.

If there is any violation of this action guide, disciplinary action can be taken according to the company's internal regulations (such as employment regulations).

1, to ensure the safety and quality of goods.

On the premise of paying attention to safety, develop and provide high-quality goods to customers.

Provide customers with accurate information on the correct use of goods.

Respond to customers' inquiries and complaints honestly and quickly.

Carry out advertising activities honestly and properly.

2. Pay full attention to the environment and safety.

In the whole process of commodity development, production, circulation, consumption and abandonment, we should give full consideration to environmental protection and human safety and make contributions to the sustainable development of society.

Develop products with the principle of minimum impact on the environment, and strive to seek effective utilization and recovery of resources and energy.

Committed to developing innovative technologies, products and services that help solve environmental problems.

3. Conduct all transactions fairly and honestly.

Abide by the anti-monopoly law and other relevant laws and regulations.

Strictly implement the internal control of enterprises to prevent illegal or immoral transactions.

Business exchanges and gifts should be within the scope of social common sense and should not hinder normal transactions.

Committed to sincere mutual evaluation with trading partners to improve together.

4. Respect employees' personality and human rights, and maximize their personal abilities.

Respect the diversity of culture, nationality, belief, race, gender, age and human rights, and condense the strength of individuals into the synergy of enterprises.

Evaluate and treat everyone's responsibility, status and achievements fairly, and cultivate talents who dare to challenge and overcome difficulties.

While creating a harmonious safe, clean, healthy and comfortable working environment between employees and the company, we strive to maintain the balance between the company's business and family life and make employees responsible for their families.

5. Pursue profitable growth and return the expectations of shareholders.

Through legal and morally sound business activities, we seek profitable growth and strive to give shareholders a reasonable profit return.

Publish enterprise information to shareholders and investors accurately and timely.

6. Adhere to a fair, transparent and honest corporate attitude.

Carry out corporate public relations activities according to the facts, announce useful information to the society, and strive to maintain corporate transparency. At the same time, listen to the voices of corporate stakeholders with an open mind and reflect them in corporate activities.

Don't do anything harmful to society. But also resolutely reject the pressure from individuals, groups or groups that allow or support this behavior.

Maintain clean and good relations with political and administrative departments.

7. Strictly manage information property and material property.

Accurate financial records and other enterprise records.

Accounting treatment must be carried out in strict accordance with the procedures approved by the internal competent department.

Thoroughly manage confidential information, intellectual property rights and all other forms of tangible and intangible assets within the company. At the same time, respect other people's confidential information, personal data and intellectual property rights, and do not make improper use.

8. Contribute to a prosperous society through social activities.

In order to realize an affluent society and contribute to its sustainable development, an activity with the theme of cultivating the next generation was held.

Properly implement donation activities on the basis of considering sociality, publicity and practicality.

Respect the spirit of voluntary service based on personal will and responsibility.

In Japan, sponsorship activities for the development of art and science are initiated through the Kao Art/Science Federation, which is a corporate body.

9. When conducting business activities, respect the cultures of various countries and strictly abide by national laws and international regulations.

Countries engaged in business activities must respect their culture and abide by their laws and regulations.

Through the development of the cause, we will contribute to the development of the country's economy, life and culture.

Committed to the cultivation and use of local talents.

Do not participate in bribery, do not give illegal or unreasonable answers and entertainment.

Strictly abide by the laws and regulations of Japan and related countries in import and export business.

10, distinguish between public and private.

Always keep a clear distinction between public and private, and do not use the company's property, information, business authority and position to seek personal interests.

No insider trading.

Political activities can only be attended by individuals.

Ideological and religious activities can only be attended by individuals.

Try to avoid conflicts of interest.

1 1. Responsibilities and obligations of managers and managers

Managers and managed people should bear in mind that it is their responsibility and obligation to abide by this Kao enterprise action guide, give full play to their leadership in fulfilling social responsibilities, and convey it to all members in depth to fulfill their management responsibilities.