After the murder of the female passenger of Didi Shunfeng, in view of the major security risks in SF business, on the afternoon of August 25th, Zhejiang Road Transportation Administration urgently interviewed the person in charge of Didi Platform in Zhejiang, demanding that Didi Platform be rectified immediately and the SF business in Zhejiang be suspended during the rectification period.
At around 0: 00 on the 26th, Didi Company announced the progress of self-inspection, saying that since 0: 00 on August 27th, it has been offline and hitchhiking nationwide, re-evaluated its business model and product logic internally, continuously rectified and upgraded its customer service system, increased the investment in human resources of the customer service team, and accelerated the sorting and optimization of mechanisms such as complaint classification and work order circulation.
Extended data:
The Ministry of Transport teamed up with the Ministry of Public Security and other departments to talk about Didi. According to the Ministry of Transport, a girl in Wenzhou, Zhejiang Province was killed on the way to Didi. Judging from the situation announced by the police, Didi has an unshirkable responsibility.
On the afternoon of August 26th, the Ministry of Transport, together with the Ministry of Public Security, Beijing and Tianjin Public Security Departments, conducted a joint interview with Didi Company in response to the above-mentioned incidents, and ordered it to immediately carry out comprehensive rectification of the shuttle business, speed up the compliance process, strictly observe the safety bottom line, earnestly implement the carrier's responsibility for safe and stable operation, protect passengers' safety and legitimate rights and interests, and timely announce relevant rectification to the public.
References:
People's Daily Online-Didi Shunfeng will go offline nationwide from now on.