When the phone does not have the fingerprint unlocking function or the lock that allows the fingerprint to access the application is not opened:
If you forget the password of the application lock, and you haven't set the secret protection problem before, I suggest you try to uninstall the application, such as the third-party application, and then download it again in the application market to unlock the application lock.
For applications that cannot be uninstalled, such as forgetting the application lock password in the application market, it is recommended that you restore the factory settings after backing up the data to solve the problem.
Note: it is useless to delete data and empty the phone housekeeper or set cache.
Huawei accounts are mostly commonly used email or mobile phone numbers. Suggest trying separately. If you forget your password, you can log in to cloud.huawei.com on your computer and click Forgot Password in the login interface. You can choose the following ways to reset the password: the mobile phone number, email address, set secure mobile phone number and email address of the bound account must be verified.
If the account is disabled, you can't receive the verification code, or you don't have a secure mobile phone or a secure email address, you can only make an account appeal.