There are always several parents who are late to pick up their children every day in the kindergarten. In response, the kindergarten has to arrange for at least one teacher to continue to look after these children after get off work hours. For this reason, the kindergarten must pay the teachers overtime wages. . Then, asking late parents to pay a certain fine can not only serve as a punishment, but also make up for the salary costs paid by the kindergarten to a certain extent. Kill two birds with one stone, a brilliant move!

Thinking very well, logical and organized. But what is the reality?

More and more parents are late!

Why is this happening?

From the perspective of welfare economics, there is a "paradox of conscience effect" here. Originally, being late is a behavior that violates norms and brings trouble to others. The person involved will feel more or less uneasy about his "immoral" behavior. Therefore, he is very likely to take the initiative to reduce this "immoral" behavior driven by his conscience. However, when this behavior is punished by a "fine", the psychological guilt of the person involved decreases sharply. Instead, I felt confident and confident, "Since I paid the fine, it doesn't matter if I'm late for a while." At the same time, the design of the lateness penalty system will make all parents feel that "lateness" is a priced commodity. As long as I may be late for something, then I can be late. I can just pay anyway!

As a result, the phenomenon of lateness increased, and the kindergarten had to arrange for more teachers to spend more time waiting for parents to pick up their children. Therefore, overtime costs remain high and cannot be compensated by fines.

In view of the negative effects of fines, the kindergarten has canceled the "late penalty" rule. Logically speaking, things should go back to the original point, that is: only sporadic parents are late every day, and the lateness time is also very short.

However, reality once again dealt a heavy blow to the kindergarten: the phenomenon of parents being late continues unabated!

Why? !

This is because the problem has been transformed from "lateness" to "fairness". From the perspective of parents who always pick up their children on time, there used to be punishments for bad behavior like "being late", but now there are no more. It's so unfair! Therefore, they began to dawdle. They might not have been late, but because of their "leisurely" thoughts and "shishiran" actions, they were late.

As a result, the park became angry and issued an updated rule: "heavy penalties"!

Can lateness be cured by heavy fines?

It turns out that it works: lateness is almost eliminated! However, the mutual trust between parents and the kindergarten was completely destroyed. Some parents felt that this kindergarten was too unreasonable and took their children to another kindergarten. The remaining parents began to be picky about the kindergarten and teachers, and often blamed their children for falling in the kindergarten. He made a quarrel with Yuan Fang for this reason.

When things have evolved to this point, the park is exhausted and feels helpless. At this time, fortunately, there are clever managers who offer advice: new methods for newcomers and old methods for old people.

Those parents who have experienced "lateness fines", "lateness without fines", and "lateness heavy fines" should leave them alone and do whatever they want. For newly enrolled children, new methods must be used to prevent their parents from being late.

This new method is: returning to the source of the problem, you will find that most parents' lateness is a matter of attitude. So, who are the effective managers of parent attitudes? Not the kindergarten, not the teachers, but...

Children!

After thinking clearly, this is what the park did. Each child made a record sheet, and those who answered the questions on time would get red flowers. (Writing this, I also doubt whether this "safflower" magic weapon is... (Study from a certain Chinese culture?) Those who are late will get a black flower. After a period of time, there will be a competition to see who has more red flowers, and the one with more red flowers will get a small reward.

Under this system, will parents still be late?

The answer is no! The phenomenon of parental tardiness has been almost eradicated.

The above is this classic story and the interpretation we often see. Let me express my interpretation of this.

First of all, what I want to say is that there is a business model now. , called student care, also called after-school care, vacation care, etc. I checked on Baidu Encyclopedia, /item/Student Care/1111148?fr=aladdin, and found that there are actually 9 benefits. I originally thought there was only the fifth benefit< /p>

Secondly, we found that there is no formal difference between the practice of this Israeli kindergarten and this business model. Parents pay to pick up students later, but in name only, one is called a fine. The other is called trusteeship, so why has the former been criticized but the latter can develop into a legitimate industry?

Let’s just start with the fifth benefit of student care that I have considered. The former attributes lateness to parents’ attitudes, the latter attributes lateness to parents having a lot of inconvenience in picking up their children, and the latter Only by meeting the needs of parents can we develop a legitimate industry

Let’s take a look at the many reforms made by this Israeli kindergarten while ignoring the needs of parents and the parents’ response. What is actually there< /p>

Method 1: Kindergarten teachers are obligated to wait for parents to pick up students after class. In fact, parents are unhappy because they owe teachers favors, and teachers are unhappy when they have to work overtime. They may even transfer their emotions to parents who are late.

Method 2: Let the parents who are late pay a fine that can cover the salary cost paid by the kindergarten. The number of parents who are late will increase. In fact, the number of parents will increase after the reform. Before the reform, they were all Because they are psychologically condemned and embarrassed to ask teachers to help look after students after class, parents have to ask for leave or put aside important matters at hand to pick up their students after class. Therefore, method two actually prevents parents from feeling that they owe teachers any favors. , the teacher will not feel unfairly treated

Method 3: Significantly increase the amount of fines. In fact, if you sell a service that is originally worth 1 yuan for 10 yuan, who would not be angry, parents and kindergartens Of course they will break up

Method 4: Punish parents in disguise by giving students red and black flowers, so that tardiness will disappear. In fact, the kindergarten is certainly comfortable, but some teachers have no time to get off work. What's the matter? I could have earned some money and made my time valuable, but now my time has been wasted. From the parents' point of view, compared with the fact that their children are unhappy and they owe the teacher a favor in Method 1, of course the former The cost is higher, so the price parents have to pay to pick up their children on time in method four will definitely be higher than that in method one

Overall, method three has the worst result, so don’t consider it, the rest Among the three methods, for parents, the cost of picking up their children on time is the highest, method four is the highest, method one is second, and method two is the most reasonable

Just change the name of the fine in method two, isn't it? Is there a business model like student care? I could have started a new career, but I just missed it. Why?