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Interview skills and methods of civil servants
First, the examination method

The biggest feature of structured interview is that each question has a targeted examination of the candidate's certain quality and ability. Including: comprehensive analysis ability, oral expression ability, adaptability, organization and coordination ability, interpersonal skills, job matching ability and so on. So first of all, we must judge clearly and ask what? How to ask? What is the purpose of asking this question? Only by carefully examining the answers to the questions can we have a clear aim. The following will explain the interview topics of the 2008 national civil service examination as an example.

example

1. You are a new employee, and your work is excellent. The leader praised you, but you heard colleagues talk about it, saying it posed a threat to them. How did you handle it? This topic examines candidates' interpersonal awareness and skills, focusing on their interpersonal skills and whether they can correctly treat reputation and honor.

With the coming of the Year of the Pig, many rural women have to catch up with the trend of "golden pig baby", which is likely to be super-birth, thus violating the national family planning policy. If you are a staff member of the county family planning bureau and the leader asks you to organize an activity to curb this trend, what do you do? Some students do not understand the requirements of this question, but blindly analyze the ignorance and backwardness of rural fertility concept, and regard answering a question of investigating organizational ability as an analysis of social phenomena, which is obviously beside the point.

To sum up, only by carefully examining the questions, correctly analyzing the requirements and understanding the meaning of the questions can candidates solve problems in the discussion and ensure impartiality.

So how to grasp the examination time? Do you have any examination skills? Judging from the interviews of the current national civil service recruitment examination and the interviews of civil service recruitment examinations in various provinces and cities, the examination time is slightly different, roughly as follows:

1, Sichuan province, the examination time is 3 minutes, and there are problem books. After the examinee finishes the exam, the examiner asks questions and the students answer them, or the students answer them in the order of the questions.

2. Fujian Province, the examination time is 5 minutes, and then the questions are answered in turn.

3. Some provinces have no separate examination time. The examiner reads a topic, and then the examinee answers a topic. When answering, they can simply think about it.

Sometimes, there are three questions in the interview, but there are only two questions in the question book for the candidates to think about. The examiner reads the third question, and then the examinee answers it. In this case, the third question mostly belongs to the type of emergency, and generally examines the emergency ability of candidates. As for the specific examination methods, there are two main points:

1, make full use of those few minutes of thinking time and quickly draw up the main points of answering questions. Specifically, you can refer to the following ideas: first, according to the "question classification and answering ideas", draw up an answer outline; Second, when dealing with familiar and unfamiliar topics, thinking time should focus on the key points of answering unfamiliar topics, because in the interview, any question that can't be answered or can't be answered well will completely lose points; Third, in order, under the same conditions, focus on the first question, the first question is well answered, the first cause effect is good, and it has the effect of winning.

2. Concentrate and listen carefully to the examiner's questions. Calm down, think for a short time, and don't rush to answer questions. An interview is not a rush to answer questions. There may be additional questions and questions in the exam, which are not in the textbook. You should be mentally prepared.

Second, the angle method

In a sense, the interview can be positioned as an oral application. There are many similarities between oral application and written application, both of which are simulated candidates as civil servants. Therefore, candidates must understand, analyze and solve problems from the standpoint of civil servants, not from the perspective of ordinary people. For example, the understanding of corruption and negative phenomena should be expressed from the perspective of civil servants. Generally speaking, candidates can answer questions from the following angles:

1, from the perspective of ordinary civil servants. Pretend to be a civil servant, stand in the position of the government, think and answer questions from the perspective of civil servants.

2. Enter the assumed same angle. Sometimes this theme will provide an identity or role for the candidate. For example, on the May 4th Youth Day, your unit organized a forum, and the leader entrusted you to make an impromptu speech for 3 minutes. At this time, your identity as a youth worker is the May 4th Youth Day speech. The content of the speech should carry forward the spirit of "patriotism, science and democracy" during the May 4th Movement. As a young man, we should make contributions in our daily work and ordinary work. If we change the topic: A middle school commemorates May 4th Youth Day. As a government worker, the headmaster asked you to give a three-minute speech. At this time, the angle has changed. You are no longer a young worker, but a government worker. The theme of your speech should be to carry forward the spirit of the May 4th Movement, strive to build a harmonious society and realize the great rejuvenation of the Chinese nation.

3. From the examiner's point of view. Some questions need to be considered from the examiner's point of view in order to get high marks. If there is such a problem: in recent years, the enthusiasm of civil servants to apply for exams is high, and some training institutions in the society hold sky-high training courses, charging 10 thousand yuan. What do you think of this? Have you attended interview training? Think about this problem from the examiner's point of view. In your answer, you said that you attended the training. If the current level is 80 points, the examiner will think that it is only this level after participating in the training, and it will be even worse if you don't participate. 80 points is not your real level, and it will definitely affect your score. As a personnel department, according to the market economy, the civil service examination is also an economy, and it has no right to stop it, but it is not advocated. So from the examiner's point of view, you should choose not to participate in counseling when answering the second question.

Third, the structural method.

As the staff of state organs, civil servants need candidates to have clear thinking and clear logic, so they can be creative in civil servant interviews, such as: first, second, third and last; First, second, third and last; One is, the other is, and the third is

When using structural methods to solve problems, we should pay attention to:

1, clear thinking, orderly speech and distinct levels.

2, reeling, step by step, strict logic.

3. Jump naturally when encountering obstacles.

Fourth, the jumping method.

The civil service examination can be said to be a very important turning point in the life of candidates. Every candidate attaches great importance to it, and it is inevitable that he will be nervous in the examination room. Being nervous is not entirely a bad thing. Moderate nervousness will make you excited, while excessive nervousness will lead to short circuit of thinking. For example, a candidate thought of four points when thinking, but because he was nervous, he couldn't remember the third point. At this time, some inexperienced candidates will pause there and try to recall the third point, and there will be a silence, and the final score will naturally not be ideal. The way to jump is to jump when we forget something. For example, in the last question, candidates can directly say the fourth point, because the examiner doesn't know what the candidates want to say, so as to ensure that the candidates get good grades. In the civil service examination interview, candidates can use the advanced placement method under the following circumstances:

1, short circuit. The topics of the interview are all prepared by the candidates themselves, such as the topic of * * * * phenomenon. Candidates answer questions with approval, comprehensiveness, hurt, praise and attitude according to the formula of ten principles. After answering the "comprehensive" point, the examinee found that the "harm" point had been forgotten, so he paused and thought that he must come up with it. As a result, I thought for 1 minute and finally figured out the "harm". But this is obviously not worth the candle. The right thing to do is to skip this point. If you can remember this at last, you can make it the last point. If you pause 1 minute to answer that question, although the content is very comprehensive, you will lose points in language fluency and your overall impression of the examiner will be greatly reduced.

2. Idioms and famous sayings are short-circuited. Candidates want to quote famous aphorisms in the process of answering questions, such as this question: "details determine success or failure." what do you think? Candidates want to quote the famous saying "A levee of a thousand miles collapses in an ant nest". Originally, candidates are familiar with this sentence at ordinary times, but they suddenly forget it because they are nervous about the exam. Inexperienced candidates will stop there and think carefully. This is obviously unwise, and the correct way is to replace it with other famous sayings or not to say it at all.

3, the word short circuit by mistake. No matter who writes the article, there will be mistakes, and there will be slips of the tongue in the interview. This is a normal phenomenon. For example, when answering the question "What is the duty of the people's police", a candidate said that "the people's police is a tool of state violence", suddenly realized that he was wrong, so he immediately corrected it and said to the examiner, "I'm sorry, the examiner should be a tool of dictatorship", but the examiner may not have heard that he was wrong at all, but he changed and the examiner gave him a lower score. The correct way is not to correct the slip of the tongue, but to correct it automatically next time.

The above are four methods and skills commonly used in civil service examination and interview. Candidates can feel that most interview questions need candidates to comprehensively use various methods and skills to answer quickly, comprehensively and accurately. The reason why these four methods and skills are explained separately is that each interview question has its own focused problem-solving methods and skills, and that candidates can master these four commonly used problem-solving methods and skills, laying a solid foundation for the success of civil servants' interviews.