1. Likeable:

How to please the person you are talking to is a very important principle. ——Kennedy

Express respect with a square look, kindness with a smile, and affirmation with a nod. ——Kennedy

Speaking is something we can make continuous progress by relying on ourselves with a little effort. Although speaking must involve other people, just like driving on the road, and the other people we meet may be blank-eyed, rude, weird, or unreasonable. But we should not risk our lives and drive randomly just because others drive recklessly, because it is related to our own happiness in life. Others may not take it seriously, but we will still do it well within the scope of what we can do.

——Tsai Kangyong's "Tsai Kangyong's Way of Speaking 2"

You are what you say. How you speak determines who you are. ——Tsai Kangyong "Tsai Kangyong's Way of Speaking 2"

First seek to understand the other party, and then strive to be understood by the other party. ——Kennedy

Be a good listener and encourage others to talk about themselves. ——Kennedy

There are two keys to good communication: one is to treat others with sincerity, and the other is to tolerate others with tolerance. ——Kennedy

Only 15% of a person's success relies on professional skills, while 85% relies on soft science skills such as interpersonal communication and effective speaking. ——Kennedy

Talking doesn’t sell, but listening does. ? ——Kennedy

Sales are not made by words, but by questions. ?——Kennedy

Listening is the simplest and most effective way to win trust. ——Kennedy

2. Dislikes:

A kind word can warm you up for three winters, but a bad word can hurt you for six months - Anonymous "Zengguang Xianwen"

Want to be an angel in the hearts of others? Want to be taken seriously? You might as well practice setting up obstacles. Don't always play the role of someone who is always there and gone. You are not a ready-made apple on other people's desks. ——Tsai Kangyong "Tsai Kangyong's Way of Speaking 2"

When speaking, all the parts that make us dislike others and feel that others perform poorly are often our own problems. ? ——Tsai Kangyong "Tsai Kangyong's Way of Speaking 2"

Gossip cannot be avoided. Gossip is necessary, but you can pursue a more tasteful way to gossip, instead of going around talking behind others' backs. Bad words. ? ——Tsai Kangyong "Tsai Kangyong's Way of Speaking 2"

When the situation is not as desired, different people will have different reactions. For example, there are used cups at home, one in the east and one in the west, placed in a mess. "From now on, wash the used cups and put them back in the cup holder." This is an emotionless instruction, neither positive nor negative. But there are also people who, when they see the cups lying around, will say: "Are all the pigs living in this house? Don't some people know how to wash the used cups and put them back?" The message is still very clear. It's clear, but it's really a very negative way of expressing it. The tone is "Am I the only one in the world who hasn't lost my mind?" If you have expectations for others, you can try to make your requests clearly with a neutral attitude without emotion, instead of always starting your speech with a complaining sentence pattern of "the world is terrible."

——Tsai Kangyong's "Tsai Kangyong's Way of Speaking 2"