Article 1 These Detailed Rules are formulated in order to keep close contact with the people, maintain the order of letters and visits, safeguard the legitimate rights and interests of petitioners, improve the efficiency and quality of letters and visits, and realize the standardization and institutionalization of letters and visits. Article 2 The work of letters and visits shall adhere to the principles of seeking truth from facts, taking responsibility at different levels, centralized handling, and whoever is in charge shall be responsible, and adhere to the combination of solving problems according to law and ideological guidance and education. Article 3 The General Office is the competent department in charge of the petition work of the State Sports Commission, responsible for guiding the petition work of the directly affiliated units and assisting the leaders of the Sports Commission in handling important petitions. Article 4 The secretary of the general office is the petition work office of the State Sports Commission, and the designated person is specifically responsible for the registration and handling of letters; Interview in the early stage of the visit, get in touch with relevant functional departments according to the problems reflected by the visitors, and coordinate and deal with the problems raised by the visitors; Participate in the handling of important letters and visits.

The comprehensive departments of all divisions, bureaus and directly affiliated units are responsible for coordinating and managing the letters and visits of their own units, and accepting letters and visits from the masses related to their business. Article 5 Leaders at all levels of the State Sports Commission shall strengthen their leadership over the work of letters and visits, attach importance to the work of letters and visits, read and approve important letters, receive important visits, and inspect and guide the work of letters and visits in their own departments; Staff members should be serious and responsible in handling people's letters and visits, and are not allowed to delay the backlog and buck passing. Article 6 Scope of Work

(1) Accepting letters from the people to the State Sports Commission and its director, deputy directors, heads and full-time members of the discipline inspection team, the chairman and vice-chairman of the State Sports Commission, and the chairman and vice-chairman of the Chinese Olympic Committee; Letters assigned by higher-level leading organs and transferred by ministries and commissions to our Committee.

(2) Accepting the opinions, suggestions, reflections and consultations on sports work put forward by the people and relevant departments to the State Sports Commission, the State Sports Federation, the Chinese Olympic Committee, individual sports associations and agencies accredited by the State Sports Commission.

(3) Referral to provinces and autonomous regions. Important letters or visits handled by the Municipal Sports Commission, departments, bureaus and directly affiliated units should be urged to be completed.

(four) for letters and visits from non-business departments or involving several departments, the general office shall solicit the opinions of relevant departments and be responsible for handling them.

(5) Regularly and comprehensively study the situation and problems of letters and visits, compile letters and visits briefings and summaries, and use them to give timely feedback to leaders and relevant departments. Article 7 Working Procedures

(1) Procedures for handling letters:

1. Set up a register of receiving letters from the leaders of the State Sports Commission. All letters sent to the director, deputy director, head and full-time members of the discipline inspection team of the State Sports Commission, the chairman and vice-chairman of the All-China Sports Commission, and the chairman and vice-chairman of the Chinese Olympic Committee should be registered in the leadership register of the State Sports Commission.

2 the establishment of the State Sports Commission letter receiving register. All letters sent to the State Sports Commission, the General Office of the State Sports Commission and the person in charge of the State Sports Commission shall be registered in the receipt register of the State Sports Commission.

3. Stamp the articles received by the State Sports Commission in the upper right corner of the first page of the letter, and register, classify and handle them item by item according to the registered items.

(1) The letter of exposure, accusation and accusation shall be read and approved by the competent director, and then submitted to the leadership of the general office by the discipline inspection and supervision department for approval.

(2) Letters belonging to business suggestions or requirements shall be distributed to the competent business departments for handling according to the contents and responsibilities of the functional departments of the Committee. Questions that need to be answered in the letter shall be handled according to the requirements of the reply.

(3) For letters with important contents, notify the undertaking department in writing and report the processing results.

(4) When forwarding letters to other ministries or local governments, a letter forwarding form should be filled in and stamped with a special seal for letters and visits.

(5) The problems reflected in people's letters should be summarized, reported to the competent director, and handled according to the instructions of the leaders.

4. Reply:

(1) According to the document processing flow.

(2) There are five fixed formats for the reply of relevant persons, namely, the letter of application for becoming an athlete; Letters of concern and support for sports development; Letters asking for cycling, hiking and sports adventure activities; A letter of commendation from athletes for their bravery and fighting spirit in the competition; Letters criticizing, suggesting and commenting on the shortcomings of athletes in certain events.

5. Reminder:

(1) Send an important letter with a reminder.

(2) Weekly phone call or face-to-face reminder.

(3) Clean up the reminder every month, make a summary every quarter, and summarize the reminder in writing at the end of the year.

(4) After the important letters are processed, the handling opinions should be indicated on the reminder sheet, returned to the office secretary, and cancelled in the register.

(2) Procedures for receiving visitors:

1. Set up a visiting registration form, and ask and register visitors item by item according to the registration form.

2. According to the situation reflected by the visitors, notify all units to send people to receive, discuss and handle according to their functions.

3. After receiving visitors, report the reception to the competent leader.

4. The secretary of the general office should put forward opinions and reply to the questions raised by the visitors who are not under centralized management.

5. When receiving visitors, in accordance with the relevant provisions of the party's line, principles, policies and letters and visits, do patient and meticulous ideological work for visitors and give correct guidance and persuasion.

(3) Integrated information program:

1. Establish a register of letters and visits briefing and letters and visits summary.

2. Regularly sort out and synthesize the important contents reflected by letters and visits, and compile and distribute a Letters and Visits Briefing every quarter; After the occurrence of major events, according to the contents of the letter, the "Letters and Visits Briefing" will be compiled and distributed in time. Distribute it to the leaders of the Sports Commission and to all departments, divisions and bureaus for the reference of relevant directly affiliated units.

3. Write a summary report on important letters and visits, influential letters, and hot issues reflected by letters and visits in a timely manner. Send it to the leaders of the sports commission and the general office for reference.

4 according to the requirements of the "detailed rules for the implementation of the State Sports Commission issued a briefing" to prepare a briefing and summary report.

(4) Filing and destruction procedures:

1. Classify, file and file the handling process and results of important letters and visits.

2. File the petition briefing and petition summary respectively.

3. Destroy completed general letters at the end of the year, and destroy important letters every other year.