Lai Linsheng "In my dictionary, there is no failure."

Looking back on the past, despite the poverty in childhood, despite the failure to pass the interview, I also encountered difficulties when working at McDonald's. There are many difficulties, but Lai Linsheng feels that there are no major setbacks in his life. As he has always emphasized, people cannot repeat mistakes. "As long as you don't make mistakes again, it is not considered a failure." He believes that when it comes to judging gains and losses in life, it is difficult to decide who wins and who loses. This is like a business negotiation. The contract cannot be fair. Maybe the other party thinks you have lost, but in fact it is not the case. As long as you get what you want, it is considered a success. "In my dictionary, there is no failure."

Thoughts determine attitude, attitude determines behavior

Behavior determines results, results determine destiny

It is undeniable that coming to Beijing , was another turning point and another challenge in Lai Linsheng's life. "Now when I look back and ask other friends, I realize that they actually thought it was incredible at the time."

Before 1990, Lai Linsheng had never been I have never been to Beijing, and I have never even set foot on the mainland of my motherland. Because of his outstanding performance in Taiwan, McDonald's invited him to Beijing to develop the market. He liked to accept challenges, so he gladly accepted the order, made up his mind to break the boat, and stepped into the unfamiliar city of Beijing with a box in hand. In this way, a southerner began to "pioneering" in the north.

In the early 1980s, McDonald's began negotiating with Chinese officials, hoping that "Big Mac" could enter the world's largest consumer market. In 1983, McDonald's began trial planting potatoes in China. Although it didn't come into use until the 1990s.

Initially, Beijing McDonald’s Food Co., Ltd. was established as a joint venture between Beijing Agricultural, Industrial and Commercial United Corporation and Beijing McDonald’s. The first thing Lai Linsheng faced was the negotiation with the authorities. “At that time, the other party thought that the general manager must be at least 50 or 60 years old. , but I was only in my thirties and had a crew cut. When people looked at me, they thought I was a young boy. But later, I proved my strength through hard work, and they really thought I was doing a great job. Yes, everyone’s relationship is very good now.”

In April 1992, Beijing’s first McDonald’s finally opened in Wangfujing. At that time, it had 700 seats and 29 cashiers. It received tens of thousands of customers on the first day of opening. Since then, new McDonald's have appeared one after another in Beijing and other cities. But in fact, in the meantime, McDonald's has been constantly being tested, and Lai Linsheng has also been constantly being tested.

“In the beginning, because I came here from a different environment, everyone must have some differences in how they behave. But I believe that I may not have the ability to change the entire world. The whole country, but I definitely have the ability to change the style of McDonald's." So Lai Linsheng worked hard to communicate with his colleagues and spent a lot of time sharing McDonald's values ??and his own life experiences with them. "I do ideological work with them every day. , chatting with them until ten o'clock in the evening, because I always believe that thoughts determine attitude, attitude determines behavior, behavior determines results, and results determine destiny. "He talks with his colleagues every day. Things must be perfect, how to pursue the first place in the spirit of teamwork, and talk about how everyone should move forward according to their own goals and not worry about such issues as being the first to win. "Although it was a bit difficult at the time, it took a lot of time." In less than half a year, I was able to become one with them, and I was very happy, and everyone was very united."

"Every time I encounter difficulties, I feel that the difficulties are too big. Like falling down, the strong are used as steps, and the weak can never move forward." Every time he encounters this situation, Lai Linsheng will calm down and think about why this situation occurs, "I must find the root cause of it. Whenever a problem comes, I will solve it. I never worry about it, so I am still full of joy from the moment I encounter a problem.

Because I know that after the difficulties are over, my life will be happier, happier, and more fulfilling. "

Family happiness is about quality, not quantity

During the time when I was working at McDonald's, it was common to work all night. "As a manager, you have to be available 24 hours a day. fate. "However, Lai Linsheng will never neglect his family because of his busy work.

"I think the criteria for family happiness are, first, everyone has the same goal and wants to find the right person. share the same values; secondly, both your wife and your children must be able to understand you, understand you, and support you, and everyone must communicate with each other; also, it does not necessarily mean that you will be happy if you spend a lot of time together. Many couples spend a lot of time together every day. Opposing each other is also a quarrel. The important thing is quality rather than quantity. "There is no doubt that Lai Linsheng's family is happy.

Lai Linsheng has three daughters. When they were young, Lai Linsheng would also go to the store on Saturdays and Sundays, so he would take them with him. Store. Of course, they are happy because the place where their father works is a paradise full of joy. What is more beneficial to them is that they have seen how their father communicates with colleagues and deals with people since they were young. In business, I learned a lot of things through my ears and my eyes. "When my little daughter was two or three years old, the store manager was very afraid of her because she would check the store carefully to see if many things were broken." Oh my God, she would tell me if something was not ready. She has two years to go to college, and she told me that she wants to do marketing and business, which I think is great. "Speaking of this, Lai Linsheng smiled happily and contentedly.

Lai Linsheng's eldest daughter is now a lawyer in Singapore, and her second daughter is about to enter university. Several famous universities in the United States and Canada have sent her letters. At this point in the admission notice, Lai Linsheng listed a list of names of famous schools, and his pride was palpable, "Yesterday we were still discussing whether to go to the United States or Canada, but I let her decide by herself. I let my children make their own decisions on many things. There are many things that cannot be forced. It is useless to force them. I will let them think about it and do it by themselves. Because if you let them make their own decisions, they won't regret it. If you make the decision for her, she might resent you in the future. "Of course, letting them make their own decisions does not mean letting them go, but giving them guidance in principle and then letting them weigh it themselves so that they will not make mistakes.

Lai Linsheng and his daughter They talked about everything, and he also taught them a lot of the true meaning of life. "When I was a child, my daughter liked to speak English, so I asked her: 'How was your day?' ’ She said: ‘Very good’. I told her that instead of saying "very good", she should say "e x c ??e lle n t" or "o u tstan d in g". You have to see the best and pursue excellence. ”

Although he has never asked his daughters directly, Lai Linsheng believes that he is a very good and very responsible father in their minds.

You decide whether you are happy or not

Lai Linsheng attaches great importance to a healthy lifestyle. No matter how busy he is at work, he must insist on exercising. "I think people's health and exercise are both important. I should run for at least 50 minutes every day." "Some people think that running is a boring exercise, but Lai Linsheng believes that as long as you pay attention to methods and learn to use your time, you can kill two birds with one stone. "I run on the treadmill at home, watch my favorite TV programs, read news reports, etc., and I have a lot of time. It's almost over. "

Going to bed early and getting up early is also a healthy lifestyle that Lai Linsheng insists on. Usually he gets up at six o'clock. "After getting up in the morning, you must read the newspaper, read the news, and eat breakfast. Then I go for a run or play golf. ”

Lai Linsheng always regards work as a happy thing. He believes that if he thinks about getting off work quickly when he goes to work, maybe this job is not suitable for him. When he worked at McDonald’s, he never He never thought about waiting to get off work, because he was very happy doing this job.

In fact, he has always maintained an optimistic attitude, "It is up to you to decide whether you want to be happy or not, and whether you are angry or not is up to you. So I will always choose to live a happy life."

Lai Linsheng, who always pursues the first place, feels that his goal has been achieved so far, "I am a very important piece in the success of McDonald's. Of course, there must be a good company and a good team, but I have played a good role It’s also very powerful.” Indeed, when talking about McDonald’s rapid development in China, the hero who must be mentioned must be Lai Linsheng. He believes that there are four conditions for people to succeed: first, they must have good character, second, they must be creative, third, they must pursue perfection in doing things, and fourth, they must make others full of passion. There is a little story about the origin of these four conditions. "One day a friend of mine asked me how to find a good husband. I asked her first: 'Why do you want to get married?' Because I think One should start with the end in mind, and do what you want from the beginning." At that time, this friend answered frankly that she wanted to have a happy family and be proud of her husband, "I just said. She put forward these four conditions. If you have a good character, you can feel at ease and don't have to worry about it every day; if you are very creative, you will be proud of him, and he will not be without money; if you pursue perfection in everything you do, If you pursue first place and are active in everything, you will also be active in your wife, and you will not be without money; if you can make others full of passion and make friends around you full of happiness, then everyone is willing to be like this If you stay together and become friends with such a person, he will definitely succeed. So it doesn’t matter what a husband looks like or whether he has money. What matters is that he has these four conditions.” They also became the four aspects that Lai Linsheng focused on when selecting talents.

Although time now is more free than before and he can arrange his own things, Lai Linsheng admitted that he has not changed much, "Although time seems to be different and freer, I I still share my life experience very seriously and take things very seriously. ”