First, all kinds of error tips and solutions that can't log in.

1. Incorrect account number or password: Please re-enter the correct account number and password. If you enter your account number or password incorrectly for more than 3 times, you will be asked to enter your account number and password and a 4-digit verification code. After three times of verification, you can log in normally.

2. Illegal e-mail: Please check whether the e-mail address you entered is correct (the correct e-mail address input format is xx@xx.xx, for example, :xxxxx@qq.com, xxxxx@ 163.com, etc. ). If it is incorrect, please re-enter;

3. Illegal mobile phone number: Please check whether the digits and digits of the mobile phone number you entered are accurate (the digits of mobile phone numbers in different international regions are inconsistent, and the default digits of mobile phone numbers in Chinese mainland are: 1 1). If it is inaccurate, please re-enter;

4. The account has been banned from logging in: the account has been cancelled and/or banned by the system due to account violation.

Second, forget the password.

If you forget your password or prompt that your password is wrong, please click "Forgot your password" at the bottom of the interface. You can also log in to our password retrieval page at official website: /v4/findpassword.html, and retrieve your password by yourself according to the email or mobile phone number you filled in when registering your account. Thank you.

Third, others.

1. If the account is banned from logging in, please email your account information to kf@blued.cn if you need to inquire about the reasons for the ban, and we will inquire about the reasons within 1 working days and give you an official email reply.

2. In order to ensure accurate input, it is recommended that you use English input method when entering your account number and password;

3. At present, WP version of Blued does not support mobile phone number registration and login, but only supports email registration and login;

4, Android version of Blued, supporting Android 2.3 and above; Blued for IOS, supporting IOS6.0 and above (temporarily not supporting iOS 9.0);

5. If you are a user of China Mobile, due to the service provider, mobile users in some areas may not be able to log in and use Blued through mobile phone traffic or mobile WiFi (or they can log in normally, but some functions are limited);

6. When you reset your password by email, the system will send a password verification email to your registered email. If you can't find the password verification email in your inbox, please check the email trash can/advertising mailbox to see if you can find our password verification email (depending on different email service providers, their own anti-spam policies are different, and our password verification email may be sent to the trash can or advertising mailbox by mistake).

1. In order to make everyone enjoy a safe and convenient environment, Blued prohibits the following behaviors:

1. Upload indecent photos of dew point (including but not limited to naked or semi-naked sexual organs, naked or semi-naked buttocks, etc.). ) avatar, photo album or dynamic;

2. Upload pictures related to other people's information on the avatar, photo album or dynamically (including but not limited to: screenshots of other users' Blued data pages, screenshots of private conversations, dynamic screenshots of other users, etc.). );

3. Use other people's unauthorized personal information (including but not limited to: other users' personal photos, their own or others' telephone numbers, home or office addresses, job positions, etc.). ) on public platforms such as avatars, photo albums, nicknames, signatures or dynamics;

4. Publish any words and pictures containing or suspected of advertising on public platforms such as avatars, photo albums, nicknames, signatures or dynamics;

5. Use words with indecent pornographic content in nicknames, signatures or dynamics (including but not limited to: SM, MB, master-slave, contract gun and other explicit or implied words, sexual behavior, sexual organs, sexual transactions and other words. );

6. Publish any words and pictures containing or suspected of advertising in dynamic, private or group chats;

7. Brush the screen in dynamic comments (including but not limited to: advertising, seeking praise, seeking blessings, etc.). );

8. Other acts that disturb the normal order or damage the interests of Blued;

9. Other illegal acts that are not included in the above situations in national laws and regulations;