Online banking U shield is not recognized. Possible reasons: Online banking needs special driver support. Please download the driver from the bank home page first. If this is not the reason, check whether the USB port of the computer is broken. ...
If the client operating system is Vista/win7, please open the start program, right-click IE and select "Run as Administrator" to operate in the newly opened window. If it is an xp system or the problem has not been solved, please check whether there is a yellow prompt at the bottom of ie address bar, which says "This page needs to run the following add-ins" or "This page is safe and risky. Please click here to run this add-in, or choose to fix it and re-enter this page to run the add-in before the transaction.
If it is not solved, please replace the usb interface or insert the U shield into the interface on the back of the desktop to restart the computer. If the certificate driver is not installed normally, you can log in to Bank official website, click ""below the personal online banking login, download and install "Information Bank", insert the U shield, double-click the "xx Bank Online Banking Assistant" icon on the desktop, and follow the prompts to complete the installation of all controls and U shield drivers at one time, and then operate.