1.2022 The copy of the ID card retained in the mobile phone card of the telecom business hall cannot be recovered.
2. According to the relevant regulations issued by the Ministry of Industry and Information Technology in 2022, it is necessary to keep a copy of the user's ID card.
3. In order to protect users' personal information, China Telecom has formulated a strict confidentiality system and process specifications, and put forward information confidentiality requirements for its own business halls and agency channels to ensure the safety of users' personal information.