According to the regulations of People's Republic of China (PRC) on letters and visits, when receiving a visit, the letters and visits organ shall make a transcript of the conversation, which shall be signed by the letters and visits personnel and the staff of the letters and visits organ. According to the Administrative Procedure Law of the People's Republic of China, the administrative organ shall make a written record according to law to record the facts related to the administrative act. As a communication record between the administrative organ and the complainant, the transcript of letters and visits has legal effect.