1. It is not realized to print the EMS express bill of the court by using the party information on the online case handling platform. The express delivery form is completely filled in by the judge manually, and the delivery result depends on the judge's manual inquiry or waiting for receipt. At present, the delivery of postal companies is very irregular, the information feedback is not timely and accurate, and the delivery time is too long or the delivery is invalid. 2. It is impossible to use the online case handling platform to access and query the information of the parties involved in the departments of industry and commerce, public security, civil affairs and telecommunications. For example, household registration information, marriage registration information, enterprise credit information, and mobile phone number; 3. The trial business department has no right to use the existing investigation and control system to inquire, freeze or deduct cases. Judges often need to make several legal documents to the Executive Board, and the Executive Board takes the above measures by executing the case number, and the case is closed after the Executive Board takes the freezing measures, resulting in the situation that judges cannot take unfreezing measures in the later stage, which artificially increases the workload and burden; 4. The online case handling platform cannot automatically generate multiple legal documents with one click, and the production and scanning of electronic documents cannot be automatically sorted. The production of legal documents and intelligent error correction cannot be accurately generated, and the format specification of judgment documents and quoted legal provisions are not updated in time. In addition, all case information needs to be manually entered by the judge, and the workload is very heavy; Many parties complain that it is inconvenient to pay legal fees. After registering in the court, the parties often have to go to the bank to pay the legal fees, and then return to the court to file a case, which increases the burden on the parties.

In order to further promote judicial reform and innovation and improve the trial quality and effect of civil and commercial disputes, the court based on the actual trial, directly hit the real problems, and started to operate the court's comprehensive platform case handling system to meet the diverse, efficient and convenient dispute resolution needs of the people.