For foreign trade partners, English mail is the most important way to communicate with customers, and its importance is self-evident, so everyone is very interested in the writing skills of English business mail. However, before learning email writing skills, perhaps we should pay attention to the format and some details of the email. Dealing with these can make our mail more complete. Below, I have arranged the format and etiquette of English business mail for you, hoping to help you.
consignee
1. Try not to put a bunch of email addresses in it? Recipient? Column, where only the email address of the contact person directly related to the email content is written. Other related people's mailboxes can be added to CC or BCC.
2. People who are not the direct processors of e-mail content but also need to know about it can be added to the CC. It is not advisable to copy only those who need it. Some students habitually copy a lot of relevant and irrelevant people.
If you don't want the recipient to know that you sent the email to someone at the same time, you can add "bcc" in this case.
4. When it is necessary to add multiple recipients or cc's, they are generally sorted according to their positions.
Mail title
1. Never send a blank title, it's rude. I believe that no one will do this on purpose. Maybe they want to write an email first, then set the title, but in the end they will send out the blank title directly. So to form a good habit, write the title first.
2. The title should be "concise", which can reflect the content or importance of the article and should not be lengthy.
3. Try not to use special symbols and long strings of numbers in the title to avoid the mail being put into the other party's spam box. Use the word "urgent" as little as possible if it is not necessary.
4. When replying to the other party's email, you can change the title as needed, instead of a long list of "Re".
For example, to reply to the recipient's question about Minions design, the email title can be simply described as follows:
Reply: the works of art of the minions project
attachment
1. If there is an attachment, upload it as soon as the title is written, and form a good habit. Don't wait until the email is finished, you may forget it in the end. I believe many people missed the attachment, only to find that the attachment was not uploaded after the email was sent out.
2. When an email has attachments, the recipient should be reminded to check the attachments in the body.
3. The number of attachments should not be too much, generally not more than four. When the quantity is large, it can be packaged and compressed into a file.
4. If the contents of the attachment are in a special format, the recipient shall be informed of the opening method, so as not to affect the use.
5. If the attachment is too big, it is best to split it into multiple emails or share it through the network disk. The attachment of a single message is too large and may be unsuccessful or blocked.
For example, the attachment compression package is the source file of an art work, which needs to be decompressed and opened with Illustrator. After uploading the attachment, you can remind me in the email as follows:
Email content
1. First of all, the title: Try to use "Dear XXX" as the title for the first contact. If you don't know the name and only know the address, you can use "Dear Address", and you can also use "Hello XXX" or "Hello XXX" if you are familiar with it. If you send an email to a group, you can use "Dearlall" as the email address.
2. The contents of the email are all left-aligned, with no spaces at the beginning.
3. When writing the text, put the most important thing at the front, and "go straight to the point" after a simple greeting.
4. Don't use complex sentences if you can use simple sentences, and don't use complex words if you can use simple words. The content of the email should be concise and accurate. If it is not necessary, try not to write a long email or divide it into many paragraphs, usually three or four paragraphs.
5. If the e-mail involves a lot of information, it can be described by 12345 according to the main point number, which makes the expression clearer. Important content can be reminded by "bold" or "fonts of other colors", but the fonts in the same email should be as consistent as possible, and there should be no more than three fonts.
6. Pay attention to the wording and use subjunctive mood and euphemistic mood. For example: if? , I will? , is that okay? These sentence patterns not only clarify their own position, but also are not too blunt, which makes it easier for the other party to accept their own views.
7. E-mail is easy to forward to others, and it is also written evidence, so the content of e-mail must be cautious and objective, and it must not be nonsense.
8. Thank the recipient at the end of the email. If you have said thank you at the beginning of the email, you can echo the beginning with "Thanks again" or "Thanks again" at the end.
9. There should be a signature at the end of the email, usually using "Best regards", and then add your name on a new line. Sincerity is relatively more formal and suitable for all occasions.
According to the above points to provide you with a simple template:
▲ One more thing to note: when you are unfamiliar with the recipient, try to write your full name instead of your nickname.
Other details that need attention.
1. It is best to create a signature file, which contains your full name, company full name, company website, office address, contact information, social account number and other information, so that the recipient can find it at any time.
2. After the email is written, check whether there are any spelling mistakes, unclear sentences and unclear expressions, and then send it after confirming that there are no problems.
The above are the elements that a complete English email should contain and the places that need attention. We often say that the truth is seen in the details. I hope everyone can develop good habits and write perfect emails as soon as possible.
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