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Background on mobile device management

The growth of bring your own device (BYOD) is spurred by the popularity of tablets and smartphones, with many users having devices they are happy to use. For example, some users may use Mac Book Air, iPad or smartphones, and these devices will represent mainstream personal devices. Bring your own device (BYOD) can help companies reduce IT equipment expenses. Employees use their own personal devices, so enterprise equipment investment will be reduced.

The company’s goal is to improve employees’ work efficiency and reduce the company’s cost and investment in mobile terminals while satisfying employees’ pursuit of new technologies and personalization. Bring your own device (BYOD) allows corporate employees to log in to company emails and online office systems at airports, hotels, coffee shops, etc., without being restricted by time, location, equipment, personnel, or network environments...Bring your own device (BYOD) ) shows people a beautiful future office scene.

Bring your own device (BYOD) is a dramatic result of the consumerization of IT. The driving force behind Bring Your Own Device (BYOD) comes from employees rather than enterprises. Employees' preference for new technologies in turn drives enterprises to change and adapt to changes in new technologies. However, these new technologies did not take into account the enterprise's application environment and requirements in the early stages of design and development. Therefore, many IT support departments are very worried about the security and support risks brought by Bring Your Own Device (BYOD).

Bring your own device (BYOD) has a number of security-related issues. Malware and eavesdropping (when using public WIFI) are two possible risks. Bring your own device (BYOD) is not just a matter of simple ownership transfer, it contains very complex and even hidden problems and risks that need to be avoided and solved.

The following are two key aspects of mobile device management: Deployment and management of upgrades (and other changes) to mobile devices Security, or 24/7 security protection for mobile devices Advantages of using mobile device management:

Integrate control over mobility initiatives Grant access to employees before devices are properly configured Create economies of scale across diverse device populations Reduce support costs per user Reduce the risk of lost or stolen devices Enforcement Mobile Security Policies Continuously Verify Policy Compliance Enterprises can only do so little to lock down devices. Devices pose constant threats to businesses, including jailbreaks and the inevitable theft or loss of devices. Now the focus is gradually shifting from managing devices to managing the data and applications on those devices.

Businesses have many choices when it comes to data management. Among them, container (or sandbox) technology allows users to isolate personal data and corporate data in BYOD settings. For example, an email client's container can keep a user's business email isolated from their personal email.

Meanwhile, dual roles take a similar approach, with IT configuring work profiles and personal profiles in the device. When an employee leaves the company, IT can wipe data within the work profile on the dual-role device.

Mobile Application Management (MAM) allows IT to control access and data within applications running on enterprise-controlled mobile devices. As businesses learn more about how mobility can speed up business processes and make employees more effective, unlocking the capabilities of mobile apps and ways to manage them is key.

Mobile apps cannot simply become traditional desktop apps in mobile form. They must be adapted to meet the needs of mobile workers and compatible with a variety of devices and operating systems. If you use a mobile device, it's probably RIM's BlackBerry, Apple's iPhone, Android phone, or Microsoft's Windows mobile phone. If you only have one mobile device on your network, you're in luck - however, in most cases, businesses need to manage multiple devices at the same time through different tools.

RIM has extensive experience in managing a variety of devices. Its BlackBerry Enterprise Server (BES) allows you to manage it through a console, and can easily upgrade the BlackBerry operating system and monitor it from the desktop. the entire upgrade process.

BES has been around for a while: in fact, when improvements for daylight saving time were made in 2007, BlackBerry administrators no longer had to deal with the nightmare of time changes – the daylight saving time patch was implemented everywhere via the BES server Upgrades on mobile devices. Therefore, if you want to manage BlackBerry devices, BES is the best choice.

For iPhone users, iTunes must be deployed in order to upgrade the device software. If you have multiple iPhone devices, you should consider deploying iTunes to a workstation to ensure consistent updates to all devices. Other phones are upgraded locally and remotely. In short, if you need to manage multiple smartphones, you will either have to manage various upgrades or simply change your deployment strategy.

Security protection for mobile devices

When it comes to security, the most basic thing is to have control over the remote device. For BlackBerry phones, BES can help you control security policies. For all other devices, Exchange ActiveSync Policies (EAP) is the appropriate choice. Although EAP was originally designed for Windows Mobile, it has now evolved into a standard control strategy for various smartphones - iPhone, Android and Microsoft smartphones all use these strategies to control the device. Whether it is a BlackBerry or other smartphone, the following security features can be implemented through EAP: Password and data security: Implement stronger password policies for your mobile devices. Also, locking the device after a certain period of inactivity can only be unlocked with a complex password (letters plus numbers). If a device is lost, it must be remotely wiped. This prevents confidential information from being stolen if the device falls into the wrong hands. Encryption: The vast majority of devices have strong encryption capabilities that cannot be disabled. For example, iOS 4 on the iPhone uses 256-bit Advanced Encryption Standard to encode information – other devices use similar levels of encryption. It is essential to ensure that all devices are locked down with strong encryption policies to protect data and confidential information. Application security: By connecting to mobile devices through EAPs or BES servers (note, EAPs do not support BlackBerry phones), you can control application settings and accessibility. For example, you can allow or deny the use of removable storage on mobile devices. You can also reduce support requests and potential issues by allowing only signed apps to be installed on mobile devices. Mobile IT Security Policy: Define powerful and concise security policies for mobile devices. This can be defined in conjunction with the IT security policy, but if it is too complex it can cause a lot of trouble. Employee Awareness: Since almost every employee has a mobile device, it is imperative to create security awareness among them. For example, create a policy that requires employees to notify you when they lose their cell phones. Network bandwidth is wasted seriously and work efficiency is low

The supervision methods of mobile devices lag far behind the networking capabilities of mobile devices. 3G networks and portable wireless routers make the network lose its boundaries, and various employee behavior management can be easily bypassed by mobile devices.

The chances of mobile devices being infected with malware are increasing

The security investment in employee-owned devices is low and the protection capabilities are very poor. At the same time, employee-owned devices have a wide range of access and pose threats to mobile platforms. Showing exponential growth, self-prepared equipment is under threat.

Mobile devices are lost more frequently, threatening data security

As a portable device, employees can carry it with them. The probability of loss or theft is extremely high, and as an enterprise access terminal , there is confidential data of the enterprise on the self-owned device, and the loss of the device threatens the security of the enterprise data.

Cyberattacks against mobile devices are more common

A very important aspect of mobile devices that are different from PCs is that most mobile devices are directly related to the user’s money and interests, such as Talk fees, mobile banking, etc., which directly led to the outbreak of mobile network attacks.

Security policies are inconsistent among many mobile devices

In the mobile era, wireless terminals are diverse and updated more frequently.

It is difficult for enterprises to update device security policies manually in real time, which may lead to ineffective security measures and also create work obstacles for employees. Bring your own device (BYOD) allows smartphones and tablets originally designed for individual consumers to be increasingly used by enterprises to carry key businesses and core applications. At the same time, the bring-your-own-device (BYOD) strategy has also been introduced into a large number of enterprises. Traditional IT management is facing huge challenges in managing the emerging bring-your-own-device (BYOD) management. Mobile device management (MDM) emerged as a result, and mainstream mobile smart terminal operating systems all support mobile device management to varying degrees.

Main functions

Mobile device management, also known as MDM (Mobile Device Management), provides a complete life cycle of mobile devices from device registration, activation, use and elimination. manage. Mobile device management (MDM) can realize user and device management, configuration management, security management, asset management and other functions. Mobile device management (MDM) can also provide comprehensive security system protection, and manage and protect mobile devices, mobile APPs, and mobile documents at the same time.

The difference

For mobile device management, we can think of it this way, the container approach connects applications, services, authentication, data, etc. in a container called a package. This container may be just an application that aggregates several functions, or a more complex and comprehensive space type that aggregates different application types (local, web, or virtual), and it can control information*** way to enjoy. One defining feature of a container is that it controls what can go in and out of the container. Generally speaking, when IT implements this kind of control, it means adding layers of security.

For mobile device management, application encapsulation refers to adding a security layer and management functions to an independent application. From a mobile device management (MDM) or enterprise mobility management (EMM) vendor's perspective, application encapsulation ensures that internally developed applications interact correctly with the EMM solution. This requires access to the application's original code, and the application packaging process to automatically add code that requires improved management and security.

For mobile device management, the application container can also be connected to the application packaging, so it is not an either/or issue. For example, the application packaging features of EMM can be included in the container features of the same manufacturer.

Mobile Device Management (MDM) Securing enterprise mobility typically involves four main phases.

In the first phase, mobile device management (MDM) configures the device, and the mobile IT department and security engineers responsible for enterprise mobility decide which devices will be retained. This phase involves leveraging all existing corporate network infrastructure to help avoid resource complexity and duplication.

In the second stage, mobile device management (MDM) manages all devices. Laptops, mobile phones, tablets, iPod Touches, etc. to ensure that the original enterprise personnel equipment remains unchanged. At this point, users are allowed access to enterprise-specific resources, including applications, email, secure directories, and cloud-based file storage. In theory, IT teams could also issue "announcements" to mobile device users telling them what is allowed (e.g., running an email client on the device) and what is not allowed (e.g., downloading a virus-laden app) game).

In the third stage, MDM manages users’ mobile applications. At this stage, what must be addressed is an almost unlimited number of applications to manage. Equipment, personnel and operating system platforms are limited and relatively controllable, but the number and types of applications are changing all the time. MDM can help enterprises solve a range of related problems, including providing a private, company-specific app store. Such a corporate application library is convenient and efficient for the entire company's departments, as well as the saving and publishing of applications, and provides the strictest security and the best end-user experience.

The fourth stage is mobile device management (MDM) to control costs.

Since the application programming interfaces (APIs) designed by mobile device management (MDM) software can monitor user communications, enterprises can effectively reduce unnecessary phone overspending. The continuous life cycle of mobile device management (MDM) can help users, It plays an effective limiting role in overspending on high investment in mobile services.