Will be punished. The courier company's act of signing on behalf of the recipient where it should be signed is a violation of the Civil Code and is also suspected of infringement. Moreover, it is a breach of contract for the express company to confirm receipt of the goods on behalf of the customer without the customer confirming whether the consignment has been delivered to the destination completely and safely.
Will Taobao be punished for collecting goods?
Will it be punished?
According to the "Express Service Industry Service Standards", when the express delivery service personnel delivers the express to the recipient, they should be obliged to inform the recipient to accept the express in person;
If the recipient When I am unable to sign for the delivery, I can use the collection method after communicating with the recipient (sender) and agreeing. The express service personnel should also inform the collection agent of the collection responsibility;
Contact the sender or If the recipient has otherwise agreed, the agreement shall be fulfilled.
Without the authorization of the recipient, the courier cannot let others sign on his behalf. The courier company must ask the person to sign for the package. If the signee is not available, he or she will entrust someone else to sign on his behalf.
You should contact the signer before proceeding. When signing, the signer needs to show his or her ID card and keep a copy of it for inspection.
In the process of delivery by the express company, the express delivery note is equivalent to the contract between the sender, the recipient and the sender. The courier company's act of signing on behalf of the recipient where it should be signed is a violation of the Civil Code and is also suspected of infringement.
Moreover, if the express company confirms receipt of the goods on behalf of the customer without the customer confirming whether the consignment has been completed and safely delivered to the destination, it is a breach of contract.
If the express company delivers the package itself and signs for it, it is equivalent to the recipient not receiving the express delivery. If there is a problem with the express delivery, the express company can be sued.