This fault is the most common shutdown fault in the Windows operating system. The reasons for this failure may be as follows:

1. System settings are causing chaos

By default, Windows XP will automatically restart when an error occurs in the system, so that when the user shuts down the computer, if an error occurs in the system during the shutdown process, the computer will be restarted. Turning this feature off can often resolve automatic restart failures.

Right-click "My Computer" on the desktop, select "Properties" in the pop-up right-click menu, the "System Properties" window will pop up, click the "Advanced" tab, and click "Startup and Recovery" "Settings" button in the column will pop up the "Startup and Recovery" window, as shown in Figure 1. In the "System Failure" column, remove the check mark in front of the "Automatic Restart" option and click the "OK" button.

2. Advanced power management is causing trouble

As we all know, shutdown is closely related to power management. The cause of shutdown failure is likely to be caused by poor power management support for the system.

Click "Start → Settings → Control Panel → Performance and Maintenance → Power Options", and in the pop-up window, enable or cancel "Advanced Power Support" as needed. If you are using "Advanced Power Support" to enable "Advanced Power Support" when the fault occurs, try to cancel it. If you are using "Advanced Power Support" to cancel "Advanced Power Support" when the fault occurs, try to enable it. The fault will often be solved.

3． Don’t worry about USB devices

Nowadays, USB devices are very popular, including USB flash drives, mice, keyboards, modems, etc., you can find them all. Little do we know that these USB devices are often the culprit causing shutdown failures. When a shutdown turns into a restart failure, if there is a USB device connected to your computer, please unplug it first and try again. If you are sure that the USB device is faulty, it is best to replace the device or connect it to An external USB Hub. Connect the USB device to the USB Hub instead of directly connecting it to the USB interface of the motherboard. .

Shut down and give you a big blue face

1. Windows XP has a bug

Windows XP has a shutdown bug. If your computer often displays a blue screen when shutting down, and the fault is intermittent, press the "Ctrl Alt Delete" key. If there is no response, then it is certain that your system has not been patched. Please download the SP1 patch package and patch it, and it will usually be fine.

2. There is a problem with the driver of the innovative sound card

If you are using an innovative sound card and a blue screen appears during the shutdown process with the error code "0X0A", then please enter the device manager, delete the sound card, and refresh , manually install the latest digitally signed driver.

3． Logitech mouse and keyboard are not perfect

If you are using a Logitech network keyboard and have installed the Key Commander software to drive the corresponding network functions of the keyboard, it may cause a shutdown that turns into a restart failure. If the driver of your Logitech mouse is MouseWare8.6, it will cause a blue screen failure during shutdown. You can only solve the problem by uninstalling the driver.

■ Shut down but cannot automatically cut off the power supply

During the shutdown process, everything is normal, but it stops at "You can safely shut down the computer" but the power supply cannot be automatically cut off and needs to be done manually. Press the "Power" button on the main chassis panel to shut down. The reasons for this failure generally include the following aspects:

1. Power support is not turned on

Click "Start → Settings → Control Panel → Power Options → High-Energy Power Management" and check "Enable advanced power management support".

2. Incorrect BIOS settings

It may be that the power management options in the BIOS have been modified by mistake. If you are familiar with BIOS settings, please enter the BIOS and try to modify the power management options in the BIOS. If you are not familiar with BIOS, simply select the "Load default setup" option to restore the BIOS to the factory default settings.

3． Office XP also causes trouble

Ctfmon.exe in Office XP has always been a controversial issue. Ctfmon.exe is Microsoft's text service file. As long as the user installs Office XP and installs the "Optional User Input Method Component", this file will automatically call it to provide text for speech recognition, handwriting recognition, keyboard and other user input technologies Input support. Even if we do not start Office XP, Ctfmon.exe is still running in the background. It often causes shutdown failures.

Click "Start → Settings → Control". Panel→Add/Remove Programs", select "Microsoft Office XP Professionain With FrontPage" among the currently installed programs, click the "Change" button, select the "Add or Remove Features" option in the "Maintenance Mode Options" dialog box, click Next, the "Select Installation Options for All Office Applications and Tools" dialog box pops up, expand the "Office Features" option, select the "Chinese Optional User Input Method" option, and select "Do Not Install" in the pop-up menu. , as shown in Figure 2, click the "Update" button

Figure 2 Select the update option

4. APM/NT Legacy Node is not enabled

Under normal circumstances, if the APM/NT Legacy Node is not turned on, it may shut down but cannot automatically cut off the power. Enter the device manager and click "View → Show Hidden Devices" in the menu bar to display all hidden devices in the system. Check the box to see if there is an APM/NT Legacy Node option. If your computer supports this feature, you will have this option. Double-click it and click the "Enable Device" button in the pop-up properties dialog box.