Legal analysis: Contact the local Social Security Bureau, and the complaint hotline is 12333. Any organization or individual has the right to report or complain about violations of social insurance laws and regulations. Social insurance administrative departments, health administrative departments, social insurance agencies, social insurance premium collection agencies, financial departments, and audit agencies shall handle reports and complaints that fall within the scope of their own departments and agencies' responsibilities in accordance with the law; If the matter falls within the scope of the agency's responsibilities, it shall be notified in writing and handed over to the department or agency with the authority to handle the matter. Departments and institutions with the authority to handle the matter should handle it in a timely manner and must not shirk the situation. 4S store staff fabricating traffic accidents to defraud insurance is a type of insurance fraud. The crime of insurance fraud refers to the act of illegally obtaining insurance funds, violating insurance regulations, and using methods such as fictitious insurance subjects, insured accidents, or manufacturing insurance accidents to defraud insurance companies of relatively large amounts of insurance money.

Legal basis: Article 198 of the Criminal Law of the People's Republic of China and the People's Republic of China. Anyone who engages in insurance fraud activities under any of the following circumstances and the amount is relatively large shall be sentenced to fixed-term imprisonment of not more than five years or Criminal detention, and a fine of not less than 10,000 yuan but not more than 100,000 yuan; if the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than five years but not more than 10 years, and shall also be fined not less than 20,000 yuan but not more than 200,000 yuan; if the amount is particularly huge or there are other serious circumstances, If there are other particularly serious circumstances, the person shall be sentenced to fixed-term imprisonment of not less than ten years, and shall also be fined not less than 20,000 yuan but not more than 200,000 yuan, or have property confiscated: (1) The policy holder intentionally fabricates the insurance subject matter to defraud the insurance money; (2) The policy holder . The insured or the beneficiary fabricates false reasons for an insured accident or exaggerates the extent of the loss to defraud the insurance money; (3) The insured, the insured or the beneficiary fabricates an insurance accident that has never occurred and defrauds the insurance money. ; (4) The policy holder or the insured intentionally causes an insured accident with property loss and defrauds the insurance money; (5) The policy holder or the beneficiary intentionally causes the death, disability or illness of the insured to defraud the insurance money. Those who commit the acts listed in items 4 and 5 of the preceding paragraph and simultaneously constitute other crimes shall be punished in accordance with the provisions of concurrent punishment for several crimes. If a unit commits the crime in Paragraph 1, the unit shall be fined, and the person directly in charge and other directly responsible persons shall be sentenced to fixed-term imprisonment of not more than five years or criminal detention; if the amount is huge or there are other serious circumstances, the unit shall be sentenced to not less than five years and ten years. A fixed-term imprisonment of not more than 10 years; if the amount is particularly huge or there are other particularly serious circumstances, the offender shall be sentenced to a fixed-term imprisonment of not less than 10 years. Appraisers, certifiers, and property appraisers of insurance accidents who intentionally provide false certification documents to provide conditions for others to commit fraud shall be punished as criminals of insurance fraud.