● Promoting development through reform.
Fully understand the necessity, importance and irreversibility of socialized logistics reform in colleges and universities, establish a new concept of marketization, enterprise, specialization and intensification of logistics services, actively adjust their mentality, enhance their confidence in reform, clarify their thinking and clarify their direction. Establish the concept of "logistics home" and the idea of "enterprises prosper me and enterprises fail me", and regard teachers and students as relatives and the fate of the group. In accordance with the policy of socialized reform and the requirements of modern enterprise system, through the continuous implementation of the reform of management system and internal personnel, distribution and management system, the enthusiasm of employees is fully mobilized, the overall benefits of the group are brought into play, and the development of various undertakings of the group is promoted.
● Create benefits by service.
Firmly establish the business service concept of "teachers and students first, service first", practice the eternal commitment of the logistics staff of Haida University, and carry out in-depth civilized service, family service, honest service and innovative service with distinctive themes with "ten-heart service" as the carrier. Implement "standardized management, standardized service", actively tap the service potential, strive to improve the service means, enhance the initiative, foresight and advance of service, start from details and small things, effectively improve the logistics management level and service quality, make the logistics service work close to teachers and students, life and reality, and let the service see the truth and satisfy the logistics. Win the trust of teachers and students with service, form a virtuous circle of service, and promote the steady improvement of economic benefits.
● Seeking the market through innovation
Insist on thinking innovation, further emancipate our minds, broaden our horizons, and establish a new concept of socialization of logistics services. Adhere to system innovation, strengthen system construction and implementation, constantly improve the group's employment system, distribution system and management system, establish a competitive mechanism for survival of the fittest, an incentive mechanism for fully mobilizing labor enthusiasm, and a restraint mechanism for standardizing business service behavior. Adhere to service innovation, constantly adjust the service management structure and mode according to the changes of teachers and students' needs, and constantly introduce new service measures. Adhere to the principle of attaching equal importance to connotation development and extension development, actively carry out socialized market services, revitalize assets, improve efficiency, enhance stamina, expand strength, and continuously consolidate and expand the market living space of the Group.
● Create an image with quality.
No matter the nature of logistics service, service workload and service time, we should strive to be warm and thoughtful, high-quality and efficient in all aspects, stress the timeliness of service, pursue the effectiveness of service, and achieve "plucking the geese, leaving the sound behind" instead of "leaving the tea cool", so that teachers and students can truly feel the true feelings, goodwill and delicacy of logistics service, and constantly improve the trust and satisfaction rate of teachers and students. Reflect the logistics staff "low education, high quality; The good demeanor of "insufficient service and enthusiasm" has shaped a brand-new image of "Haida Logistics".
Book recommendation:
Successful logistics management system model,
Complete works of management rules and regulations for innovation of enterprise logistics directors and standardization of logistics services