Solution: Find an authoritative inspection agency and ask them to provide a damage inspection report. Then take the test report to Taobao official to apply for arbitration (don't always expect the seller to help you, find the party with arbitration right. ) Upload the test report results. If it is the seller's responsibility, you can ask for a refund. If it is the responsibility of the courier company, you can go to court.
Doubt 2: If the hole in the box causes the display inside to be damaged, it should be identified whether it is intentional.
Solution: Man-made destruction is the responsibility of express delivery. If the damage is caused by normal transportation, then the seller is also responsible, because the packaging is provided by him, and the packaging he provided cannot resist the damage caused by normal transportation.
In short, don't always let others lead you by the nose. You should have evidence in your favor and dare to go to court. Defending rights cannot be solved by shouting a few slogans. Unless you're a fugitive ...
It's a waste that I can't be a lawyer. ...