Tongcheng Tourism is committed to building a one-stop platform for online travel, covering transportation ticket booking, air tickets, train tickets, bus tickets and boat tickets. Online accommodation booking, scenic spot ticket booking and value-added services of multiple travel scenes have more than 200 million users, making it one of the two major travel platforms in China.

On April 22, 2020, Tongcheng Yilong launched a brand new service brand Tongcheng Travel, launched a brand new logo and brand slogan, and made its debut on Tongcheng, hoping to serve more users in a younger way. Our mission is to "make travel simpler and happier", and we will continue to use innovative technology to create simple, fast and intelligent travel services for users.

Other ways to contact customer service with the itinerary.

If you encounter problems in the same journey, you can also find customer service online to help you solve them. The method of online customer service is that we need to open Tongcheng app first, see your order at the bottom after entering the home page, click on the order to find the order you need to query, then enter the details page, then find online customer service on the details page, click on the online customer service home page, enter the manual service on the customer service page, click on the manual service in the reply message, and start to connect with the manual customer service.