1. What are the 7-day unreasonable return rules of Taobao?
1. Within seven days from the date of receiving the goods, the buyer can initiate a seven-day unreasonable return application for the goods that support seven-day unreasonable return and meet the intact standards.
2. The buyer who chooses to return the goods without reason shall send a return application to Taobao seller within seven days from the date of receiving the goods, counting from 0: 00 the day after the logistics shows that the goods are received, and the full 168 hour is seven days.
3. Taobao requests to support seven-day unreasonable return, and the seller or the buyer and the seller agree that it is invalid not to support seven-day unreasonable return. Encourage sellers to provide buyers with a seven-day unreasonable return that is better than Taobao's requirements.
4. The buyer has no reason to return the goods for seven days. If the seller delivers the goods, the buyer only bears the postage for the return. If the goods are not mailed or are mailed by the seller, and the buyer fails to meet the conditions for mailing due to partial return, the buyer shall bear all the postage. Unless otherwise agreed by both parties, such agreement shall prevail.
5. The loss of goods or invoices will not affect the return. Damaged or lost gifts will be discounted, and the buyer will bear the corresponding taxes if the invoice is lost.
6. Taobao has no reason to return for 7 days. The buyer must ensure that the goods are in good condition. If it is intentionally damaged, you will not enjoy the warranty service.
2. How many days is the time limit for Taobao to buy and return goods?
Taobao's time limit for purchasing and returning goods is 15 days.
Taobao transaction can be returned for up to fifteen days. If the goods have quality problems within 0/5 days after the transaction is successful, you can apply for quality problems to return them.
The seller pays the return postage for quality problems. Taobao users can apply for a refund and re-purchase if they want to hurry.