One word of argument is more important than the treasure of nine tripods, and a three-inch tongue is stronger than a million teachers.

People cannot be arrogant, but they cannot be without pride.

Arrogance is an expression of self-esteem, and arrogance is an expression of strength. We must have the pride of capital. Pride is a hundred times better than inferiority!

It is ten thousand times better to be proud than to be inferior.

After Reagan was assassinated, he said to his wife Nancy: "Honey, I forgot to hide." He told everyone: "The best doctor is a Communist."

Negotiation is both a science and an art.

When water stirs up rocks, they roar; when people stir up their will, they flow.

If you keep everyone well, you may gain a lot. (Panasonic)

As long as there is one dissatisfied person, there will be 300 dissatisfied people.

If you want to think about others, you have to think about yourself first.

Hilton requires all his employees to smile under all circumstances.

Those who are good at talking must be good at humor. (Bacon) There is no greatness without passion. (Emerson)

There is only one way to win in an argument, and that is to avoid it. Avoid it as you avoid rattlesnakes and earthquakes. (Carnegie)

A kind word will warm you up in winter, but a bad word will hurt you in June.

Eloquence is the helmsman and barometer of business navigation.

The tongue is stronger than the sword and more powerful than war.