The card replacement process is as follows: 1. Show your valid certificate first: 1. If the head of the household handles it personally, it shall be handled with the valid identity certificate of the head of the household; Non-householder shall handle the case with valid ID card of householder+power of attorney of householder+power of attorney of designated agent. Note: When the card is reissued across provinces, the individual head of household must personally handle it with his valid identity certificate, and no one else may reissue it for him. 2. The replacement card for the unit customer shall be handled with the valid certificate of the unit+the power of attorney of the unit (with official seal)+the valid identity certificate of the agent specified in the power of attorney of the unit. 2. Query the nature and status of the application number through the system, and only ordinary voice cards in normal state can dial; If there is downtime or arrears, you need to turn on the phone after paying the arrears. 3. Dial-in verification After you show your valid certificate, the business hall receptionist must dial the mobile phone number on the spot for verification and confirmation before handling the card replacement/replacement business. Four. Accept the application after confirmation. The acceptance personnel of the business hall shall implement the existing regulations, initiate the acceptance application in the system, and sign "the acceptance number has been dialed through the calling number XXXXXXXX with the signature XXX" on the printed business registration form after the second review and successful acceptance. Customer service 22 1 will answer your questions. The traffic supermarket has a complete range of goods, and you can freely choose traffic packages, packages, voice packages and holiday traffic packages according to your needs; The official account of China Telecom's customer service WeChat in Guizhou replied that the keyword "flow supermarket" can be handled directly, which is convenient and fast.